Business Operations Recovery |
|
Obtaining Senior Management Sponsorship |
|
Organizing the Project |
|
Conducting the Business Impact Analysis |
|
Identifying and Documenting Critical Business Processes |
|
Identifying and Documenting Resource Requirements |
|
Organizing the Business Operations Recovery Teams |
|
Recovery Planning for Microcomputers and LANs |
|
Business Operations Recovery Plan Testing, Maintenance, and Training |
|
Disaster Mitigation Controls for Microcomputer Systems |
|
Planning for Y2K-Staying Focused |
|
Case Study: Illinois Bell Telephone-Hinsdale Central Office Fire-May 8, 1988 |
|
Data Center Recovery |
|
Introduction to Data Center Recovery Planning |
|
Developing the Data Center Recovery Plan |
|
Organizing the DCRP Development Project |
|
The Recovery Headquarters Team Section of the DCRP |
|
The Computer Operations Recovery Team Section of the DCRP |
|
The Disaster Site Recovery Team Section of the DCRP |
|
Developing the Initial Disaster Alert Procedure |
|
Performing an Applications Impact Analysis |
|
Selecting a Computer Processing Recovery Strategy |
|
Protecting and Recovering Computer Data |
|
Testing the Data Center Recovery Plan |
|
Preventative Controls |
|
Life Safety/Emergency Response Actions for Natural Disasters |
|
Life Safety/Emergency Response Actions for Fires and Bombs |
|
Evaluating the Recovery Headquarters Team Following an Actual Recovery Operation |
|
Evaluating the Computer Operations Recovery Team Following an Actual Recovery Operation |
|
Evaluating the Disaster Site Recovery Team Following an Actual Recovery Operation |
|
The Human Services Function |
|
Continuing the Program |
|
Maintaining Backup Systems and Database Consistency Checks (DBCC) |
|
Using Televaulting and Hot and Cold sites for Disaster Recovery |
|
Voice and Data Communications Recovery |
|
Understanding the Causes of Communications Disasters |
|
Obtaining Management Commitment |
|
Identifying Resources for the Planning Project |
|
Evaluating the Communications Environment Using Standards |
|
Documenting Global Recovery Procedures |
|
Documenting Communications-Specific Recovery Procedures |
|
Communications Recovery Plan Testing, Maintenance, and Training |
|
Evaluating the Results of a Plan Activation |
|
Recovery Procedures for Communications-Intensive Businesses |
|
Performing a Business Impact Analysis |
|
Conducting a Technical Vulnerability Analysis of the Physical Environment |
|
Assessing Standards and Controls |
|
Pulling it Together |
|
Adding Communications Network support to Existing Disaster Recovery Plans |
|
Crisis Management Planning |
|
Introduction |
|
The Crisis Management Plan |
|
The Stages of a Crisis |
|
Role of the Executive Management Team |
|
Role of the Crisis Management Team |
|
Managing the Acute-Crisis |
|
The Crisis Management Command Center |
|
Appendixes and Workpapers |
|
Research Sources |
|
A Case Study in Disaster Recovery |
|
Certification and Qualification of Business Continuity Professionals |
|
Index |
|