Customer management has taken on entirely new forms since digitalization. This brand-new CRM book is dedicated to the latest approaches that dominate sales, marketing, and service in this era of digitalization. Topics include Omni-Channel or mobil...Loe edasi...
Prepare for the future of CRM with the first exclusive guide to optimizing Salesforce automations with Einstein Copilots Key Features Gain essential insights to seamlessly transition from traditional model to AI-driven models a...Loe edasi...
The ultimate guide to maximizing efficiency and driving success with advanced features to create an automated business with Keap Pro Key Features Streamline customer relationship management and enhance customer interactions, fr...Loe edasi...
Rapid digitalization has led to the evolution of customer behaviour and for any business it has become imperative to understand customer behaviour in the digital world – Navigating the Digital Landscape explores a wide range of topics to...Loe edasi...
Rapid digital transformation is forcing the manufacturing industry to drastically alter its current trajectory for future success. The remarkable convergence of digitalization and manufacturing is reshaping industries, ushering in an era known as In...Loe edasi...
This book aims to accomplish several objectives. Firstly, it provides readers with an in-depth understanding of the latest technologies driving digital manufacturing and smart factories globally. Secondly, it explores how these technologies can be l...Loe edasi...
Salesforce Field Service (formerly Field Service Lightning) connects customers, workforce, and products on a single platform to deliver exceptional on-site services. This book guides Field Service enthusiasts in creating, managing, and automating...Loe edasi...
Once renowned as a customer relationship management (CRM) tool, Salesforce has evolved into a cloud-first application and capability ecosystem. With dedicated components for tasks such as middleware, big data, reporting, ETL, data loading, and API...Loe edasi...
Presents a description and analysis of the concepts, processes, and technologies used in the development and implementation of an effective customer relationship (CRM) strategy. This title takes readers through the evolution of CRM - from its early b...Loe edasi...
Effective, repeatable, and insightful analytics are key to ROI in customer relationship management systems. Many organizations, however, lack the automated reporting tools they need to run their businesses and instead choose to massage the data in...Loe edasi...
This book teaches you how to configure and implement Salesforce Nonprofit Cloud, its standard functionalities, and customizations for business processes. The book provides you with real-world case studies along with best practices to augment the imp...Loe edasi...
Salesforce for Beginners is a fully equipped comprehensive guide that will help you understand how to manage Sales, Marketing, Customer relationships, security, flows and administration operations in your organization. This book will explain how the...Loe edasi...
This is your complete guide to less-code and no-code theories, along with practical application of Microsoft Power Apps and Dynamics 365 CE/CRM Apps.The book covers topics including the configurations, customizations, and enhancements in Microsoft...Loe edasi...
Caroline Atkinson, Andrew Howell, Thomas Kramer, Laura Widner
(Ilmumisaeg: 25-May-2022, Hardback, Kirjastus: SAP Press, ISBN-13: 9781493221912)
The authors, who work with SAP Business by Design, offer a user guide to the cloud-based enterprise resource planning solution for small to medium-sized businesses that want to automate their processes and gain insight on their operations, focusi...Loe edasi...
(Ilmumisaeg: 06-May-2022, Hardback, Kirjastus: Edward Elgar Publishing Ltd, ISBN-13: 9781800371880)
Offering a critical approach to digital marketing strategies, this innovative book introduces the ‘phygital’, a new ecosystem that creates a continuum between physical and digital settings to aid the design of successful customer experiences. Combini...Loe edasi...
(Ilmumisaeg: 24-Feb-2022, Hardback, Kirjastus: SAP Press, ISBN-13: 9781493221783)
The author, an order-to-cash/sales and distribution enterprise resource planning systems consultant, explains how to configure the sales and distribution of goods and services in the on-premise version of SAP S/4HANA 2020. He addresses pricing, i...Loe edasi...
This book helps you understand how Salesforce Customer 360 unifies Marketing Cloud, B2C Commerce, and Service Cloud into a single solution. Youll learn the key capabilities, limitations, and integration options to deliver value for the organization...Loe edasi...
(Ilmumisaeg: 30-Oct-2021, Paperback / softback, Kirjastus: SAP Press, ISBN-13: 9781493221240)
Franco and Simmonds help prepare readers to take either of two SAP Press Certification examinations: C_TS462_2020 SAP Certified Applications Associate-SAP S/4HANA Sales 2020, or C_TS460_2020 SAP Certified Applications Associate-SAP S/4HANA Sales...Loe edasi...
Building Expert Business Solutions with Zoho CRM provides in-depth coverage of how to design and build a CRM specifically for your business needs. You will gain an understanding of how to connect your CRM to other Zoho and third-party applications a...Loe edasi...
Customer experience engineering applied to the engineering department is rare, but needed. Most companies keep support, UX, engineering, product, and CX separate. To address this gap, this book highlights roles and techniques that are proven...Loe edasi...
