Muutke küpsiste eelistusi

CMMI and Six Sigma: Partners in Process Improvement [Kõva köide]

  • Formaat: Hardback, 368 pages, kõrgus x laius x paksus: 188x242x28 mm, kaal: 922 g
  • Ilmumisaeg: 02-Jan-2008
  • Kirjastus: Addison-Wesley Educational Publishers Inc
  • ISBN-10: 0321516087
  • ISBN-13: 9780321516084
Teised raamatud teemal:
  • Kõva köide
  • Hind: 55,89 €*
  • * saadame teile pakkumise kasutatud raamatule, mille hind võib erineda kodulehel olevast hinnast
  • See raamat on trükist otsas, kuid me saadame teile pakkumise kasutatud raamatule.
  • Kogus:
  • Lisa ostukorvi
  • Tasuta tarne
  • Lisa soovinimekirja
  • Formaat: Hardback, 368 pages, kõrgus x laius x paksus: 188x242x28 mm, kaal: 922 g
  • Ilmumisaeg: 02-Jan-2008
  • Kirjastus: Addison-Wesley Educational Publishers Inc
  • ISBN-10: 0321516087
  • ISBN-13: 9780321516084
Teised raamatud teemal:
"In this book, I have found answers to key questions and misconceptions about the relationship between Six Sigma and the Capability Maturity Model Integration [ CMMI]....Among my key takeaways is that the relationship between Six Sigma and CMMI exemplifies one of the principles of S4/IEE: CMMI provides process infrastructure that is needed to support a successful Six Sigma strategy."

Forrest W. Breyfogle III, CEO, Smarter Solutions, Inc."Finally, a book that bridges the software and hardware process tool set. To date, there have been hardware and software engineers who for one reason or another have not communicated their process methods. And so, myths formed that convinced the hardware community that CMMI was only for software and likewise convinced the software community that Six Sigma was only for hardware. It is both refreshing and thought provoking to dispel these myths."

Jack Ferguson, Manager, SEI Appraisal Program, Software Engineering InstituteCMMI and Six Sigma represent two of the best-known process improvement initiatives. Both are designed to enhance work quality and thereby produce business advantages for an organization. It's a misconception that the two are in competition and cannot be implemented simultaneously. Practitioners originally trained in either CMMI or Six Sigma are now finding that the two initiatives work remarkably well together in the pursuit of their common goal.

CMMI® and Six Sigma: Partners in Process Improvement focuses on the synergistic, rather than competitive, implementation of CMMI and Six Sigmawith synergy translating to "faster, better, cheaper" achievement of mission success. Topics range from formation of the value proposition to specific implementation tactics. The authors illustrate how not taking advantage of what both initiatives have to offer puts an organization at risk of sinking time, energy, and money into "inventing" a solution that already exists. Along the way they debunk a few myths about Six Sigma applications in software.

While the authors concentrate on the interoperability of Six Sigma and CMMI, they also recognize that organizations rarely implement only these two initiatives. Accordingly, the discussion turns to the emerging realm of "multimodel" process improvement and strategies and tactics that transcend models to help organizations effectively knit together a single unified internal process standard.

Whether you work in the defense industry, for a commercial organization, or for a government agencywherever quality and efficiency matteryou'll find this book to be a valuable resource for bridging process issues across domains and building an improvement strategy that succeeds.

Muu info

"In this book, I have found answers to key questions and misconceptions about the relationship between Six Sigma and the Capability Maturity Model Integration [CMMI]....Among my key takeaways is that the relationship between Six Sigma and CMMI exemplifies one of the principles of S4/IEE: CMMI provides process infrastructure that is needed to support a successful Six Sigma strategy."

Forrest W. Breyfogle III, CEO, Smarter Solutions, Inc."Finally, a book that bridges the software and hardware process tool set. To date, there have been hardware and software engineers who for one reason or another have not communicated their process methods. And so, myths formed that convinced the hardware community that CMMI was only for software and likewise convinced the software community that Six Sigma was only for hardware. It is both refreshing and thought provoking to dispel these myths."

Jack Ferguson, Manager, SEI Appraisal Program, Software Engineering InstituteCMMI and Six Sigma represent two of the best-known process improvement initiatives. Both are designed to enhance work quality and thereby produce business advantages for an organization. It's a misconception that the two are in competition and cannot be implemented simultaneously. Practitioners originally trained in either CMMI or Six Sigma are now finding that the two initiatives work remarkably well together in the pursuit of their common goal.

CMMI® and Six Sigma: Partners in Process Improvement focuses on the synergistic, rather than competitive, implementation of CMMI and Six Sigmawith synergy translating to "faster, better, cheaper" achievement of mission success. Topics range from formation of the value proposition to specific implementation tactics. The authors illustrate how not taking advantage of what both initiatives have to offer puts an organization at risk of sinking time, energy, and money into "inventing" a solution that already exists. Along the way they debunk a few myths about Six Sigma applications in software.

While the authors concentrate on the interoperability of Six Sigma and CMMI, they also recognize that organizations rarely implement only these two initiatives. Accordingly, the discussion turns to the emerging realm of "multimodel" process improvement and strategies and tactics that transcend models to help organizations effectively knit together a single unified internal process standard.

Whether you work in the defense industry, for a commercial organization, or for a government agencywherever quality and efficiency matteryou'll find this book to be a valuable resource for bridging process issues across domains and building an improvement strategy that succeeds.
List of Figures
xiii
List of Tables
xvii
Foreword xix
Forrest Breyfogle
Foreword xxi
Jack Ferguson
Preface xxiii
Why Did We Write This Book? xxiii
Who Is the Audience for This Book? xxiv
How to Navigate This Book xxv
Acknowledgments xxvi
Introduction
1(4)
CMMI Overview
5(14)
CMMI at a Glance
6(9)
Process Management
8(1)
Project Management
9(1)
Engineering
10(2)
Support
12(1)
Generic Practices
13(2)
Adoption and Deployment
15(1)
Benefits
16(1)
CMMI Adoption Myths
17(1)
Summary
18(1)
Six Sigma Overview
19(26)
Six Sigma at a Glance
21(14)
DMAIC Overview
28(2)
DFSS Overview
30(1)
Lean Overview
31(4)
Deployment
35(2)
Certification of Six Sigma Practitioners
35(1)
Six Sigma Black Belt Projects
36(1)
Applying Six Sigma to Software
37(2)
Six Sigma Myths
39(4)
Example Benefits
43(1)
Summary
44(1)
Multimodel Process Improvement: The Value Proposition
45(10)
Six Sigma as a Strategic Enabler: An Investigation
47(5)
Key Findings
50(1)
Deployment Notes and Success Factors
51(1)
Summary
52(3)
Two Case Studies
55(36)
Case Study: Lockheed Martin Integrated Systems & Solutions
55(20)
Creating a Foundation for Multimodel Improvement
57(7)
Adopting Lean en Route to High Maturity
64(7)
Moving Beyond High Maturity
71(4)
Lockheed Martin IS&S Summary
75(1)
Case Study: Motorola
75(13)
Historical Foundations
76(4)
Bridging Initiatives
80(7)
Enterprise Deployment Leads to Local Results
87(1)
Motorola Summary
88(1)
Summary
88(3)
Integrating the CMMI and Six Sigma: Strategies
91(16)
Sequencing Scenarios
91(2)
Joint Implementation Strategies
93(4)
Considerations for Staged and Continuous CMMI Representations
97(3)
Considerations for Joint Deployment
100(5)
Motorola Retrospective: Integrated Training Curriculum
102(1)
Motorola Retrospective: Roles and Responsibilities
102(3)
Summary
105(2)
Integrating the CMMI and Six Sigma: Design Connections
107(8)
CMMI Process Areas and Six Sigma Frameworks
107(5)
Process Areas and DMAIC
108(2)
Process Areas and DFSS/DMADV
110(1)
Process Areas and Lean
111(1)
CMMI Process Areas and the Six Sigma Toolkit of Analytical Methods
112(1)
CMMI Project Management Process Areas and Six Sigma Project Management
112(1)
CMMI Process Outputs as Inputs to Six Sigma and Vice Versa
113(1)
Summary
114(1)
Multimodel Process Improvement: The General Case
115(32)
Depiction of the Process of Process Improvement
116(7)
Overview of Process Steps
116(2)
Organizational Context
118(1)
Technology Provider Context
119(1)
Usage Guidance
120(2)
Case Retrospective: LMCO IS&S's Technology Selection Process
122(1)
Mission Translation and Project Portfolio Management
123(11)
FAST Goal Structures and Six Sigma Y-to-x Decomposition
128(2)
Case Retrospective: LMCO IS&S and Organizational Aspects of Project Portfolio Management
130(4)
Model Selection and Strategy
134(5)
Strategic Classification of Models
135(2)
Case Retrospective: LMCO IS&S's Model Selection Patterns
137(2)
Solution Implementation: Process Architecture and Design
139(7)
Existing Methods for Process Architecture
140(1)
Case Retrospective: LMCO IS&S's Program Process Standard
141(5)
Summary
146(1)
Sustainment: Your Improvement Project Portfolio
147(42)
Product Quality Improvement
149(9)
Organizational Context
150(1)
Initial Project Definition
150(2)
Project Implementation: DMAIC
152(3)
Closing Comments: From Individual Results to Organizational Results and Models
155(3)
Cost and Schedule Performance Improvement
158(14)
Organizational Context
159(1)
Initial Project Definition
160(2)
Project Implementation: DMAIC
162(9)
Closing Comments: Strategic Alignment, Level of Effort, and Results
171(1)
Definition and Design of the Decision Analysis Process
172(4)
Organizational Context
172(1)
Initial Project Definition
173(1)
Project Implementation: Kaizen
173(3)
Closing Comments: Success Factors and Results
176(1)
IT Operations: Value Stream Mapping with IT Tools
176(5)
Organizational Context
177(1)
Initial Project Definition
178(1)
Project Implementation: Value Stream Mapping
179(1)
Closing Comments: Results
180(1)
Performance Modeling and Simulation
181(7)
Organizational Context
181(4)
Initial Project Definition
185(1)
Project Implementation: DFSS
186(2)
Closing Comments: Results
188(1)
Summary
188(1)
Summary and Final Remarks
189(4)
Appendix A: DMAIC Roadmap Guidance Questions
193(22)
Questions for the Define Step
193(1)
Questions for the Measure Step
193(1)
Questions for the Analyze Step
194(1)
Questions for the Improve Step
195(1)
Questions for the Control Step
195(2)
Appendix B: DMAIC and CMMI Specific Goals and Generic Practices
197(2)
Appendix C: CMMI Process Areas and the Six Sigma Toolkit
199(4)
Appendix D: ``Six Sigma as an Enabler'' Research Project: Full Report
203(12)
Purpose
203(1)
Background
204(1)
Approach
204(1)
Collaborators
205(1)
Evaluation Criteria
206(1)
Evaluation of Project Data
207(1)
Results
207(8)
Refinement of Scope and Scale
208(1)
Primary Findings
209(1)
Context of Findings
210(2)
Path Forward
212(3)
Appendix E: ``Six Sigma as an Enabler'' Research Project: Findings, Inferences, Hypotheses
215(12)
General Findings
216(2)
Findings Related to the Implementation of CMMI
218(2)
Findings Related to IT Development and Operations Organizations
220(1)
Findings Related to Architecture Practices, Design for Six Sigma
220(1)
General Hypotheses
221(1)
Hypotheses Related to the Implementation of CMMI
222(1)
Hypotheses and Inferences Related to IT Development and Operations Organizations
222(2)
Hypotheses Related to Architecture Practices and Design for Six Sigma
224(3)
Appendix F: Overview of Frequently Used Six Sigma Analytical Methods
227(24)
Descriptive Statistics
227(1)
Process Mapping
228(3)
Failure Modes and Effects Analysis
231(1)
The Basic Tools
232(5)
Measurement System Evaluation
237(2)
Simple Checks
237(1)
Formal MSE
238(1)
Outliers
239(2)
Visual Methods
240(1)
Interquartile Range
241(1)
Voice of the Customer
241(3)
Management by Fact, Including the 4 Whats and the 5 Whys
244(2)
Example of the 4 Whats
245(1)
Example of the 5 Whys
246(1)
Systems Thinking
246(2)
Pugh's Concept Selection
248(3)
Appendix G: Measurement Practices
251(10)
Goal-Driven Measurement Overview
251(2)
Practical Software and Systems Measurement Overview
253(4)
Case Retrospective: LMCO IS&S's Measurement Program
257(4)
Appendix H: Transition Practices
261(6)
Highlights of Transition Fundamentals
261(3)
Case Retrospective: LMCO IS&S's Transition Program
264(3)
Appendix I: Organizational Change Management
267(4)
Beckhard and Harris's Formulaic Approach to Change
267(2)
Peter Senge's Dance of Change
269(2)
References 271(12)
Additional Resources 283(16)
Acronyms 299(10)
About the Authors 309(4)
SEI Credits 313(2)
Index 315


Jeannine M. Siviy is the Deputy Director for the Dynamic Systems Program of the Software Engineering Institute (SEI), a Kodak-certified Six Sigma Black Belt, and a leading researcher in the application of Six Sigma to software process improvement.M. Lynn Penn is Director of Program Process Management at Lockheed Martin Information Systems and Global Services (IS&GS), where she oversees policies and process command media, process compliance via audits, and process improvement activities. She is a Lockheed-certified Lean Six Sigma Black Belt. Robert W. Stoddard is a Senior Member of the Technical Staff at the SEI, a Motorola-certified Six Sigma Master Black Belt, and President and CEO of Six Sigma IDS, LLC.