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Creating Effective Groups: The Art of Small Group Communication Fourth Edition [Pehme köide]

  • Formaat: Paperback / softback, 232 pages, kõrgus x laius x paksus: 249x178x12 mm, kaal: 395 g
  • Ilmumisaeg: 01-Feb-2023
  • Kirjastus: Rowman & Littlefield Publishers
  • ISBN-10: 1538164442
  • ISBN-13: 9781538164440
Teised raamatud teemal:
  • Formaat: Paperback / softback, 232 pages, kõrgus x laius x paksus: 249x178x12 mm, kaal: 395 g
  • Ilmumisaeg: 01-Feb-2023
  • Kirjastus: Rowman & Littlefield Publishers
  • ISBN-10: 1538164442
  • ISBN-13: 9781538164440
Teised raamatud teemal:
This practical book gives students the fundamental knowledge and skills necessary to communicate more effectively and interact more productively in the small group setting. With the help of this book, any group member can learn the skills necessary to participate in and lead a task group in an effective, productive, and healthy manner. The fourth edition features new content on communicating within virtual groups and conducting online meetings.

Arvustused

Fujishin's book is packed with useful tips on communicating more effectively. It is concise, engaging, and shares valuable insights for students to care for themselves. Along the way, it provides great small group discussion activities. I highly recommend this text. -- Jim Hanson, director of speech and debate, Seattle University

Preface xi
Chapter 1 Working in a Group
1(16)
Working in Groups
2(1)
Four Elements of a Problem-Solving Group
3(1)
The Small Group as a System
4(2)
The Power of One
6(1)
Characteristics of Groups
6(6)
The Power of Diversity
12(3)
Individual and Group Exercises
15(2)
Chapter 2 Discovering Yourself
17(16)
Being Open to Self-Discovery
18(1)
Spending Time by Yourself
19(2)
Self-Discovery Inventories
21(4)
Speaking Kindly to Yourself
25(3)
Accepting Yourself
28(1)
Accepting Others
28(1)
Critically Thinking about Yourself as a Communicator
29(2)
Individual and Group Exercises
31(2)
Chapter 3 Expressing Yourself Clearly
33(26)
Communication Is a Learned Behavior
34(1)
Five Roles That Prevent Clear Expression
35(1)
The Communication Process
36(4)
I-Statements
40(1)
Four Levels of Communication
41(2)
Gender Differences in Conversational Strategies
43(2)
Guidelines for Speaking Clearly
45(2)
Checking Your Implicit Communication Biases
47(4)
Using Inclusive Language and Behavior
51(2)
Defensive vs. Supportive Group Climates
53(4)
Individual and Group Exercises
57(2)
Chapter 4 Listening for Understanding
59(22)
The Importance of Listening
60(1)
The Process of Listening
60(1)
Poor Listening Styles
61(1)
Barriers to Listening
62(1)
Acceptance: A Requirement for Listening
63(2)
Listening for Understanding: Active Listening
65(5)
Advantages of Active Listening
70(1)
Guidelines for Active Listening
71(1)
Intercultural Awareness
72(3)
S.O.A.R. Technique
75(3)
Individual and Group Exercises
78(3)
Chapter 5 Problem Solving in Groups
81(18)
Myths of Small Group Problem Solving
82(2)
Decision-Making Techniques
84(3)
Discussion Questions
87(2)
The Standard Problem-Solving Agenda
89(4)
The Circular Nature of Problem Solving
93(1)
Being More Creative
94(3)
Individual and Group Exercises
97(2)
Chapter 6 Preparing for Discussion
99(24)
You Don't Know Everything
100(1)
We Can Always Know More
100(1)
Where to Research
101(4)
What to Research
105(2)
Constructing an Information Sheet
107(1)
Using Visual Aids
108(1)
Testing Evidence and Reasoning
109(5)
Recognizing Logical Fallacies
114(1)
Ethical Communication
115(3)
Your Time Management
118(3)
Individual and Group Exercises
121(2)
Chapter 7 Guiding Discussion
123(16)
Guiding Discussion to a Shared Path
124(1)
Task-Guiding Behaviors
125(3)
Social-Guiding Behaviors
128(2)
Being an Effective Follower
130(2)
Be an Effective Online Participant
132(2)
Three Online Meeting Situations
134(3)
Individual and Group Exercises
137(2)
Chapter 8 Leading a Group
139(28)
What Is Leadership?
140(1)
Approaches to Leadership
140(4)
The Attitude of the Servant Leader
144(2)
Leading an Effective Meeting
146(4)
Benefits of Shorter Meetings
150(2)
Facilitating Virtual Group Meetings
152(6)
Developing Leadership Skills in Others
158(4)
Taking Care of Yourself as the Leader
162(2)
Individual and Group Exercises
164(3)
Chapter 9 Building a Cohesive Group
167(14)
The Social Dimension
168(1)
Feeling Successful
169(2)
Feeling Connected
171(2)
Feeling Valued
173(2)
Feeling Supported
175(1)
Trusting Others
176(2)
Groupthink: When Groups Are Too Cohesive
178(1)
Individual and Group Exercises
179(2)
Chapter 10 Managing Conflict
181(24)
A Different Approach to Conflict
182(1)
Myths of Conflict
183(1)
Advantages of Conflict
184(1)
Three Types of Group Conflict
185(1)
Dealing with Procedural Conflict
186(1)
Dealing with Substantive Conflict
187(2)
Dealing with Interpersonal Conflict
189(2)
Specific Interventions for Dysfunctional Behavior
191(4)
The Spirit of Collaboration
195(3)
Forgiveness
198(4)
Individual and Group Exercises
202(3)
Afterword 205(2)
Resources 207(4)
Index 211(8)
About the Author 219
Randy Fujishin taught speech communications at West Valley College, a community college in Saratoga, California. He is the author of several successful communications books, including The Art of Communication, Gifts from the Heart, Discovering the Leader Within, and The Natural Speaker.