This resourceful book explores how public organizations can effectively design, implement and manage crowdsourcing initiatives. Regina Lenart highlights the vital role played by crowdsourcing in fostering openness, inclusivity and transparency in the public sector, despite rapid digital developments.
Bridging theory and practice, this interdisciplinary book presents the current trends, tools and techniques for crowdsourcing, using international case studies to demonstrate crowdsourcing applications across a variety of economic, political and cultural contexts. The book looks to the future of crowdsourcing, examining the role of digital tools and citizen engagement in public decision-making, policy design and social problem-solving.
Digital Citizens and Crowdsourcing is a valuable resource for scholars and students of public administration, digital governance, organisation studies, innovation and technology, and political science and public policy. Public managers and policymakers will also benefit from its insights into how to execute effective crowdsourcing campaigns and leverage collective intelligence for innovation in the public sector.
