Improving Industrial Relations (1985) presents and discusses the findings of research into the advisory function of the Advisory, Conciliation and Arbitration Service (ACAS). ACAS is most widely known for its attempts to resolve industrial disputes through conciliation, but most of its endeavours lie in its advisory role to improving industrial relations.
Improving Industrial Relations (1985) presents and discusses the findings of research into the advisory function of the Advisory, Conciliation and Arbitration Service (ACAS). ACAS is most widely known for its attempts to resolve industrial disputes through conciliation, but most of its work lie in its advisory role.
1. The Development of the Advisory Function
2. The Volume of Advisory
Work
3. The Organisation of the Advisory Function
4. The Advisory Visit
Clients Perception
5. In-Depth Work Clients Perception
6. ACAS Advisory
Role Third Parties Perception
7. Issues of Specialism
8. Issues of Policy
and Payment
9. Improving Industrial Relations
Eric Armstrong and Rosemary Lucas
