Preface to the Second Edition |
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xvii | |
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PART I LESSONS FROM TOP TECH COMPANIES |
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1 | (30) |
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Chapter 1 Behind Every Great Product |
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5 | (2) |
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Chapter 2 Technology-Powered Products and Services |
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7 | (2) |
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Chapter 3 Startups: Getting to Product/Marketing Fit |
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9 | (2) |
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Chapter 4 Growth-Stage Companies: Scaling to Success |
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11 | (2) |
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Chapter 5 Enterprise Companies: Consistent Product Innovation |
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13 | (2) |
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Chapter 6 The Root Causes of Failed Product Efforts |
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15 | (8) |
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Chapter 7 Beyond Lean and Agile |
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23 | (2) |
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25 | (6) |
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31 | (76) |
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32 | (1) |
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Chapter 9 Principles of Strong Product Teams |
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33 | (8) |
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Chapter 10 The Product Manager |
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41 | (12) |
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Chapter 11 The Product Designer |
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53 | (6) |
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59 | (4) |
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Chapter 13 Product Marketing Managers |
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63 | (4) |
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Chapter 14 The Supporting Roles |
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67 | (4) |
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Chapter 15 Profile: Jane Manning of Google |
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71 | (4) |
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74 | (1) |
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Chapter 16 The Role of Leadership |
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75 | (4) |
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Chapter 17 The Head of Product Role |
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79 | (8) |
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Chapter 18 The Head of Technology Role |
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87 | (4) |
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Chapter 19 The Delivery Manager Role |
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91 | (2) |
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Chapter 20 Principles of Structuring Product Teams |
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93 | (10) |
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Chapter 21 Profile: Lea Hickman of Adobe |
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103 | (4) |
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PART III THE RIGHT PRODUCT |
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107 | (52) |
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108 | (3) |
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Chapter 22 The Problems with Product Roadmaps |
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111 | (4) |
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Chapter 23 The Alternative to Roadmaps |
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115 | (8) |
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121 | (2) |
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Chapter 24 Product Vision and Product Strategy |
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123 | (6) |
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Chapter 25 Principles of Product Vision |
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129 | (4) |
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Chapter 26 Principles of Product Strategy |
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133 | (2) |
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Chapter 27 Product Principles |
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135 | (4) |
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137 | (2) |
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Chapter 28 The OKR Technique |
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139 | (4) |
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Chapter 29 Product Team Objectives |
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143 | (4) |
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146 | (1) |
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Chapter 30 Product Objectives @ Scale |
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147 | (4) |
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Chapter 31 Product Evangelism |
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151 | (4) |
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Chapter 32 Profile: Alex Pressland of the BBC |
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155 | (4) |
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PART IV THE RIGHT PROCESS |
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159 | (150) |
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161 | (4) |
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Chapter 33 Principles of Product Discovery |
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165 | (6) |
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Chapter 34 Discovery Techniques Overview |
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171 | (8) |
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Discovery Framing Techniques |
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175 | (4) |
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Chapter 35 Opportunity Assessment Technique |
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179 | (4) |
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Chapter 36 Customer Letter Technique |
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183 | (4) |
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Chapter 37 Startup Canvas Technique |
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187 | (6) |
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Discovery Planning Techniques |
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191 | (2) |
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Chapter 38 Story Map Technique |
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193 | (2) |
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Chapter 39 Customer Discovery Program Technique |
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195 | (10) |
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Chapter 40 Profile: Martina Lauchengco of Microsoft |
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205 | (6) |
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Discovery Ideation Techniques |
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208 | (3) |
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Chapter 41 Customer Interviews |
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211 | (4) |
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Chapter 42 Concierge Test Technique |
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215 | (2) |
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Chapter 43 The Power of Customer Misbehavior |
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217 | (4) |
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221 | (6) |
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Discovery Prototyping Techniques |
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223 | (4) |
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Chapter 45 Principles of Prototypes |
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227 | (2) |
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Chapter 46 Feasibility Prototype Technique |
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229 | (4) |
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Chapter 47 User Prototype Technique |
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233 | (2) |
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Chapter 48 Live-Data Prototype Technique |
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235 | (4) |
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Chapter 49 Hybrid Prototype Technique |
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239 | (4) |
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Discovery Testing Techniques |
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241 | (2) |
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Chapter 50 Testing Usability |
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243 | (8) |
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251 | (2) |
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Chapter 52 Demand Testing Techniques |
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253 | (6) |
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Chapter 53 Qualitative Value Testing Techniques |
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259 | (6) |
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Chapter 54 Quantitative Value Testing Techniques |
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265 | (8) |
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Chapter 55 Testing Feasibility |
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273 | (4) |
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Chapter 56 Testing Business Viability |
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277 | (6) |
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Chapter 57 Profile: Kate Arnold of Netflix |
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283 | (4) |
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Transformation Techniques |
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286 | (1) |
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Chapter 58 Discovery Sprint Technique |
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287 | (4) |
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Chapter 59 Pilot Team Technique |
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291 | (2) |
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Chapter 60 Weaning an Organization Off Roadmaps |
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293 | (4) |
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295 | (2) |
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Chapter 61 Managing Stakeholders |
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297 | (8) |
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Chapter 62 Communicating Product Learnings |
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305 | (2) |
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Chapter 63 Profile: Camille Hearst of Apple |
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307 | (2) |
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309 | (12) |
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Chapter 64 Good Product Team/Bad Product Team |
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311 | (4) |
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Chapter 65 Top Reasons for Loss of Innovation |
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315 | (4) |
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Chapter 66 Top Reasons for Loss of Velocity |
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319 | (4) |
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Chapter 67 Establishing a Strong Product Culture |
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323 | (4) |
Acknowledgments |
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327 | (2) |
About the Author |
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329 | (2) |
Learning More |
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331 | (2) |
Index |
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333 | |