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Interviewing in a Changing World: Situations and Contexts 2nd edition [Pehme köide]

  • Formaat: Paperback / softback, 206 pages, kõrgus x laius: 254x178 mm, kaal: 416 g
  • Ilmumisaeg: 24-Jan-2018
  • Kirjastus: Routledge
  • ISBN-10: 1138080950
  • ISBN-13: 9781138080959
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  • Formaat: Paperback / softback, 206 pages, kõrgus x laius: 254x178 mm, kaal: 416 g
  • Ilmumisaeg: 24-Jan-2018
  • Kirjastus: Routledge
  • ISBN-10: 1138080950
  • ISBN-13: 9781138080959
Teised raamatud teemal:

Interviewing in a Changing World offers students the broadest coverage of interviewing available today by including several unique interview situations. Students begin to develop a better understanding of how to utilize strong interviewing skills in several different settings, as this text demonstrates that interviewing techniques differ in accordance with varying situations and contexts. The Second Edition covers employment contexts such as job interviews, persuasive interviews, performance and appraisal interviews, as well as media interviews on radio, television, newspapers, and political reporting. There are two full chapters on research, including interviewing skills needed for both qualitative and quantitative research. The book covers several unique interviewing situations that are on the cutting edge of communication research with an interview with a professional from the field and multiple sidebars on related theoretical and applied issues within each chapter.

SECTION 1 Introduction
1(20)
1 The Basics of Interviewing
3(18)
Types of Interviews
4(2)
Workplace Interviews
4(1)
Media Interviews
5(1)
Research Interviews
5(1)
Phases in the Interview Process
6(1)
Preparation
6(1)
Opening
6(1)
Q&A
6(1)
Closing
7(1)
Techniques for Interviews
7(4)
Question Sequence
7(1)
Verbal Tools
7(1)
Phrasing of Questions
8(1)
Improper Questions
9(1)
Monitoring
10(1)
Feedback
11(1)
Interview Structure
11(1)
Interviewer/Interviewee Relationship
12(1)
Nonverbal Issues in the Interview
13(4)
Touching
13(1)
Silence
14(1)
Eye Contact
14(1)
Smiling
14(1)
Body Movements
15(1)
Artifacts
15(1)
Territory and Space
16(1)
Vocalics
17(1)
Time
17(1)
Summary
17(4)
SECTION 2 Interviewing in the Organizational Setting
21(52)
2 The Employment Interview: The Employer's Perspective
23(11)
The Purpose of Job Interviews
24(1)
The Interviewer's Preparation
24(2)
Assessing the Organization's Needs
24(1)
Advertising the Position
25(1)
Filtering the Applicants
25(1)
Conducting the Interview
26(1)
Assessing Capability
26(1)
Assessing Work Ethic
26(1)
Assessing Interpersonal Maturity
27(1)
The Behavioral Interview
27(1)
Varying by Employment Purpose
28(1)
College Graduates
28(1)
Clerical Positions
28(1)
Sales Positions
28(1)
Management Positions
29(1)
The Resume Probe
29(1)
Puzzle-Based Interviews
29(1)
The Legal Side of Employment Interviews
30(2)
Race and National Origin
30(1)
Political Beliefs
30(1)
Religious Beliefs
30(1)
Gender
31(1)
Summary
32(2)
3 The Employment Interview: The Job Applicant's Perspective
34(17)
Starting the Process
34(2)
Resumes
36(2)
What to Do
36(1)
What Not to Do
36(2)
Cover Letters
38(1)
Portfolios
39(1)
Preparing for the Interview
39(8)
Set Goals
40(1)
Dress Appropriately
40(1)
Don't Be Late
41(1)
Getting off on the Right Foot
41(1)
Maintaining Your Composure
41(1)
Handling the Tough Questions
42(1)
Focusing on Salary
43(1)
Asking the Right Questions
44(1)
Practicing Mock Interviews
44(2)
Closing the Interview
46(1)
Post-Interview Behavior
47(1)
Dealing with Rejection
47(1)
Summary
48(3)
4 Online Employment Interviews: Changing the Game
51(7)
Jacquelyn S. Shaia
The Online Process: First the Ad and Then the Interview
52(1)
Online Interviews
53(1)
Nailing the Online Interview
54(2)
Preparation and Practice
54(1)
Technology and Setup
55(1)
The Interview
55(1)
Follow-Up
56(1)
Summary
56(2)
5 Performance Appraisal and Exit Interviews
58(15)
Purposes of Appraisal Interviews
58(1)
Levels of Assessment
59(1)
Legal Issues
60(1)
Common Problems with Performance Reviews
61(2)
Outcome Performance Review
63(1)
Behavioral Evaluations
64(1)
Forced Ranking
65(1)
Improving Performance Appraisals
65(3)
Employee Responses
68(1)
The Exit Interview
68(1)
Summary
69(4)
SECTION 3 Interviewing in the Media
73(48)
6 Newspaper Interviews
75(13)
The Priority of Accuracy
75(1)
The Interview Process
76(5)
Homework
76(2)
Arranging the Interview
78(1)
Conducting the Interview
79(1)
Closing the Interview
80(1)
Types of Journalistic Interviews
81(2)
News/Feature Interviews
81(1)
Press Conferences
81(1)
Roundup Interviews
81(1)
Reluctant Sources
82(1)
Levels of Confidentiality
83(1)
Summary
84(4)
7 Interviews on Radio and Television
88(13)
The Soundbite
88(1)
Types of Broadcast Interviews
89(3)
Live Interviews
89(1)
Spot Interviews
90(1)
Public Official Interviews
91(1)
Celebrity Interviews
92(1)
Tricks of the Trade
92(4)
Spontaneity
92(1)
Nonverbal Behavior
93(1)
Ice-breakers
93(1)
Listening
93(1)
Repeating Questions
94(1)
Testing Equipment
94(1)
Establishing Rapport
94(1)
Opening the Interview
95(1)
Asking Questions
95(1)
The Other Side of the Microphone
96(2)
Telephone Interviews
98(1)
Checkbook Journalism
98(1)
Summary
99(2)
8 Interviews in the Political Arena
101(20)
The Press Secretary
102(1)
Media Interviews
103(4)
Newspaper Interviews
103(3)
Broadcast Interviews
106(1)
Spin Doctors
107(2)
Priming
108(1)
Framing
108(1)
Word Choice
109(1)
Sunday News Shows
109(1)
Campaign Debates
110(3)
Legislative Hearings
113(2)
Summary
115(6)
SECTION 4 Research Interviews
121(76)
9 Qualitative Research Interviews
123(16)
In-Depth Interviews
123(3)
Focus Groups
126(3)
Participant-Observation Research
129(2)
Data Analysis
131(1)
Ethical Questions
132(1)
Summary
133(6)
10 Quantitative Research Interviews
139(15)
Public Opinion Surveys
139(1)
The Polling Process
139(4)
Questionnaire Development
139(3)
Sampling
142(1)
Interviewing
143(1)
What Can Go Wrong?
143(2)
Intercept Interviewing
145(3)
Mall Intercepts
145(1)
Exit Polling
146(1)
Convenience Interviews
147(1)
Mystery Shoppers
147(1)
The Ethics of Audience Analysis
148(1)
Pseudo-Polling
149(1)
Summary
150(4)
11 Oral History Interviews
154(12)
Elements of Oral History
155(4)
Background Research
155(1)
Technical Preparations
156(1)
The Oral Interview
157(1)
The Written Transcript
157(1)
Back to the Library
158(1)
More Interviews
158(1)
Editing the Narrative
159(1)
Oral History for Academic Research
159(1)
Oral History as a Narrative of Family History
160(2)
Things to Consider
162(1)
Summary
163(3)
12 Interviews in Context
166(31)
Forensic Interviewing
166(16)
Police Interviews
166(5)
Interviews for Lawyers
171(11)
Medical Interviews
182(7)
Functions of Medical Interviews
183(1)
Barriers to Effective Medical Interviews
183(4)
Types of Medical Interviews
187(1)
The Reverse Interview: What the Patient Should Ask the Doctor
188(1)
Summary
189(8)
Index 197
Jonathan Howard Amsbary is a Professor and the Graduate Director in the Department of Communication Studies at the University of Alabama at Birmingham, USA. He serves as the Graduate Director for the Communication Management M.A. program.

Larry Powell is a Professor of Communication Studies who teaches mass communication and communication management courses. He has worked for ten years as a full-time communication consultant and is ranked as one of the top 50 active communication researchers in the nation by Communication Monographs. He is the author of more than 80 academic articles and 8 books.