Smith developed the Bid.Win.Deliver Framework so that any supplier or professional can follow best practice in bid management, and make every bid, tender, or proposal lead to profitable new business. His topics include the procurement process of customers, sales opportunities and sales governance, bid responses and bid management, compelling and competitive bid responses, planning a bid response, and producing compelling bid documents. A final section sets out specifications for the framework, among them define, launch, approve, negotiate, handover, and complete. Annotation ©2017 Ringgold, Inc., Portland, OR (protoview.com)