Muutke küpsiste eelistusi

Never Split the Difference: Negotiating as if Your Life Depended on It [Pehme köide]

4.34/5 (278072 hinnangut Goodreads-ist)
  • Formaat: Paperback / softback, 288 pages, kõrgus x laius x paksus: 199x130x19 mm, kaal: 208 g
  • Ilmumisaeg: 23-Mar-2017
  • Kirjastus: Random House Business Books
  • ISBN-10: 1847941494
  • ISBN-13: 9781847941497
Teised raamatud teemal:
  • Pehme köide
  • Hind: 14,27 €*
  • * hind on lõplik, st. muud allahindlused enam ei rakendu
  • Tavahind: 17,84 €
  • Säästad 20%
  • Kaupluses 1 eks Tule tutvuma - Raekoja plats 11, Tartu, E-R 10-18
  • Kogus:
  • Lisa ostukorvi
  • Tasuta tarne
  • Saadame välja 1 tööpäeva jooksul
  • Lisa soovinimekirja
  • Formaat: Paperback / softback, 288 pages, kõrgus x laius x paksus: 199x130x19 mm, kaal: 208 g
  • Ilmumisaeg: 23-Mar-2017
  • Kirjastus: Random House Business Books
  • ISBN-10: 1847941494
  • ISBN-13: 9781847941497
Teised raamatud teemal:
**NOW AVAILABLE! FIGHT LESS, WIN MORE Your handbook for building on the negotiating skills in Never Split the Difference. Order your copy now!**

-------

THE HUGE INTERNATIONAL BESTSELLER

A former FBI hostage negotiator offers a field-tested approach to negotiating - effective in any situation.

'Riveting' Adam Grant 'Stupendous' The Week 'Brilliant' Guardian ____________________________ After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a kidnapping negotiator brought him face-to-face with bank robbers, gang leaders and terrorists. Never Split the Difference takes you inside his world of high-stakes negotiations, revealing the nine key principles that helped Voss and his colleagues succeed when it mattered the most - when people's lives were at stake.

Rooted in the real-life experiences of an intelligence professional at the top of his game, Never Split the Difference will give you the competitive edge in any discussion. ____________________________ PRAISE FOR NEVER SPLIT THE DIFFERENCE

'Such a great book that is relevant to more than just FBI negotiations: it's relevant to my relationship with my partner, to my business, to everything in between.' Steven Bartlett, entrepreneur and host of the Diary of a CEO podcast

'It's rare that a book is so gripping and entertaining while still being actionable and applicable.' Inc.

'A business book you won't be able to put down.' Fortune

Arvustused

"This book blew my mind. It's a riveting read, full of instantly actionable advice - not just for high-stakes negotiations, but also for handling everyday conflicts at work and at home." -- Adam Grant, Wharton professor and bestselling author of ORIGINALS and GIVE AND TAKE "Emphasizes the importance of emotional intelligence without sacrificing deal-making power. From the pen of a former hostage negotiator - someone who couldn't take no for an answer - which makes it fascinating reading. But it's also eminently practical. In these pages, you will find the techniques for getting the deal you want." -- Daniel H. Pink, bestselling author of TO SELL IS HUMAN and DRIVE "Former FBI hostage negotiator Chris Voss has few equals when it comes to high-stakes negotiations. Whether for your business or your personal life, his techniques work." -- Joe Navarro, former FBI Special Agent and bestselling author of WHAT EVERY BODY IS SAYING "Filled with insights that apply to everyday negotiations." Business Insider "A master of persuasion." Forbes

Muu info

The definitive playbook for any negotiation situation, by the FBI's former lead hostage negotiator.
Chapter 1 The New Rules
How to Become the Smartest Person... in Any Room
1(22)
Chapter 2 Be A Mirror
How to Quickly Establish Rapport
23(26)
Chapter 3 Don't Feel Their Pain, Label It
How to Create Trust with Tactical Empathy
49(25)
Chapter 4 Beware "Yes"---Master "No"
How to Generate Momentum and Make It Safe to Reveal the Real Stakes
74(22)
Chapter 5 Trigger The Two Words That Immediately Transform Any Negotiation
How to Gain the Permission to Persuade
96(17)
Chapter 6 Bend Their Reality
How to Shape What Is Fair
113(27)
Chapter 7 Create The Illusion Of Control
How to Calibrate Questions to Transform Conflict into Collaboration
140(22)
Chapter 8 Guarantee Execution
How to Spot the Liars and Ensure Follow- Through from Everyone Else
162(26)
Chapter 9 Bargain Hard
How to Get Your Price
188(25)
Chapter 10 Find The Black Swan
How to Create Breakthroughs by Revealing the Unknown Unknowns
213(34)
Acknowledgments 247(4)
Appendix: Prepare a Negotiation One Sheet 251(8)
Notes 259(4)
Index 263
Chris Voss spent 24 years working for the FBI, culminating in him becoming the bureau's lead international hostage negotiator. In 2007 he left the organisation and, realising that the skills he had acquired were more widely applicable, began teaching negotiation skills at Georgetown University's McDonough School of Business. He has also taught courses at Harvard Law School and is the head of the Black Swan Group, a consulting firm that leads businesses through difficult negotiations.