Acknowledgments |
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xv | |
Introduction |
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xvii | |
1 Technical and Functional Summary |
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1 | (28) |
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Oracle E-Business Suite Functional Summary |
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3 | (1) |
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Functional Core Components |
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4 | (7) |
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5 | (1) |
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6 | (5) |
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Oracle E-Business Suite Technical Summary |
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11 | (7) |
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12 | (1) |
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HTML-Based User Interface |
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12 | (2) |
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User Interface Personalization |
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14 | (1) |
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15 | (1) |
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16 | (1) |
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Oracle Web Applications Desktop Integrator |
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17 | (1) |
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18 | (5) |
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19 | (1) |
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20 | (1) |
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20 | (2) |
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22 | (1) |
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The Oracle E-Business Suite Database |
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23 | (1) |
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The Applications Filesystem |
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24 | (1) |
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Oracle E-Business Suite Security |
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24 | (1) |
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25 | (1) |
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The Management Infrastructure |
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26 | (1) |
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27 | (1) |
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28 | (1) |
2 Successful Enterprise Application Management |
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29 | (22) |
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Objectives: A Definition of Success and Failure |
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30 | (1) |
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31 | (1) |
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31 | (1) |
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31 | (3) |
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The Systems Administrator (sysadmin) |
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31 | (1) |
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Database Administrator (DBA) |
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31 | (1) |
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32 | (1) |
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32 | (1) |
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32 | (1) |
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33 | (1) |
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33 | (1) |
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34 | (1) |
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The Enterprise Application Model: Five Core Principles |
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34 | (15) |
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35 | (2) |
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37 | (3) |
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40 | (3) |
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43 | (3) |
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46 | (2) |
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48 | (1) |
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49 | (2) |
3 Oracle E-Business Suite Management Lifecycle |
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51 | (14) |
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53 | (8) |
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Software Development Lifecycles |
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53 | (2) |
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Application Lifecycle Model (ALM) |
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55 | (1) |
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Application Performance Management (APM) |
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56 | (1) |
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Information Lifecycle Management (ILM) |
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56 | (1) |
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IT Service Management (ITSM) |
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57 | (3) |
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Applying Generic Lifecycles |
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60 | (1) |
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61 | (3) |
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64 | (1) |
4 The Oracle E-Business Suite Management Toolbox |
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65 | (6) |
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66 | (1) |
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66 | (2) |
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68 | (1) |
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69 | (1) |
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69 | (2) |
5 A Reliability Management Toolbox |
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71 | (46) |
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What Is Application Reliability? |
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72 | (1) |
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Causes of Poor Reliability |
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72 | (43) |
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74 | (1) |
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75 | (4) |
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79 | (1) |
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80 | (16) |
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Applications Technology Layer |
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96 | (10) |
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106 | (9) |
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115 | (2) |
6 An Availability Management Toolbox |
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117 | (40) |
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118 | (1) |
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Causes of Availability Issues |
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119 | (1) |
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120 | (1) |
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121 | (1) |
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122 | (1) |
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122 | (6) |
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Oracle Applications Manager: Business Flows |
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122 | (1) |
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123 | (2) |
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125 | (1) |
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126 | (2) |
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Applications Technology Layer |
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128 | (14) |
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Multiple Instance Availability |
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128 | (2) |
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Reducing Scheduled Downtime |
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130 | (5) |
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Scripts and Oracle Applications Manager |
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135 | (7) |
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142 | (13) |
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High-Availability Architecture |
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142 | (2) |
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144 | (1) |
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Enterprise Manager's Oracle E-Business Suite Plug-in |
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144 | (11) |
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155 | (2) |
7 A Performance Management Toolbox |
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157 | (74) |
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158 | (1) |
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Cause of Performance Issues |
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159 | (1) |
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159 | (1) |
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160 | (2) |
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162 | (2) |
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164 | (6) |
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Key Performance Indicators |
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164 | (1) |
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Product-Specific Recommendations |
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164 | (1) |
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164 | (3) |
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167 | (3) |
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Applications Technology Layer |
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170 | (27) |
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Oracle Applications Manager (OAM) |
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170 | (4) |
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Business Intelligence and Reports |
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174 | (3) |
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177 | (7) |
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Oracle E-Business Suite Search |
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184 | (1) |
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185 | (2) |
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187 | (10) |
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197 | (32) |
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The Oracle Enterprise Manager Plug-in for Oracle E-Business Suite |
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198 | (1) |
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User Interface and Client Systems |
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198 | (3) |
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201 | (1) |
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202 | (9) |
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Database Performance Management |
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211 | (12) |
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223 | (5) |
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228 | (1) |
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228 | (1) |
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229 | (2) |
8 An Optimization Management Toolbox |
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231 | (54) |
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232 | (1) |
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Causes of Poor Optimization |
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233 | (1) |
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233 | (1) |
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234 | (1) |
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235 | (1) |
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236 | (16) |
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236 | (2) |
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238 | (1) |
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Personalize for Productivity |
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239 | (7) |
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246 | (3) |
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Functional Configuration and Change Management |
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249 | (2) |
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251 | (1) |
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Applications Technology Layer |
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252 | (19) |
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252 | (2) |
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254 | (1) |
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255 | (1) |
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255 | (2) |
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257 | (1) |
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257 | (1) |
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258 | (2) |
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260 | (1) |
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260 | (9) |
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269 | (2) |
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Platform Technology Layer |
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271 | (13) |
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272 | (1) |
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273 | (4) |
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Health Checks and Technical Compliance |
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277 | (2) |
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279 | (4) |
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283 | (1) |
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284 | (1) |
9 A Governance Management Toolbox |
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285 | (40) |
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What Is Application Governance? |
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286 | (1) |
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Causes of Failed Governance |
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287 | (1) |
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287 | (1) |
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288 | (1) |
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288 | (2) |
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290 | (15) |
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Oracle Enterprise Governance, Risk, and Compliance (eGRC) |
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290 | (2) |
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Managing Customization and Personalization |
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292 | (1) |
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293 | (1) |
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293 | (5) |
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298 | (4) |
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302 | (1) |
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Oracle Diagnostic Framework |
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303 | (2) |
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Applications Technology Layer |
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305 | (6) |
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Technical Customization Governance |
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305 | (2) |
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307 | (1) |
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308 | (3) |
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Platform Technology Layer |
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311 | (11) |
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Authentication Through Identity Management |
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312 | (1) |
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Technical Security Best Practices |
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313 | (1) |
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Database Governance Options |
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314 | (1) |
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315 | (2) |
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317 | (1) |
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318 | (2) |
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Enterprise Manager Compliance Standards |
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320 | (2) |
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322 | (3) |
10 Getting and Staying Healthy |
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325 | (24) |
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Application Health Viewpoints |
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326 | (1) |
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326 | (1) |
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326 | (1) |
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327 | (1) |
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327 | (2) |
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Understanding Health Resources |
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329 | (3) |
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The Past Is the Key to the Future |
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329 | (1) |
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Capacity Planning and Forecasting |
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329 | (1) |
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330 | (1) |
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331 | (1) |
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331 | (1) |
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332 | (1) |
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Healthy Processes and Procedures |
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332 | (1) |
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Be a Superhero, Not a Target |
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332 | (2) |
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Quality Information In and Out |
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334 | (1) |
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335 | (2) |
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335 | (1) |
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335 | (1) |
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336 | (1) |
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336 | (1) |
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337 | (7) |
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Help Desk Tools and Capabilities |
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337 | (1) |
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338 | (1) |
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339 | (2) |
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341 | (2) |
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343 | (1) |
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Final Tips for Healthy Application Management |
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344 | (2) |
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345 | (1) |
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Reusable Templates and Automation |
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345 | (1) |
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346 | (1) |
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An Oracle E-Business Suite Checklist |
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346 | (1) |
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347 | (2) |
11 Being Future-Ready |
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349 | (20) |
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Usability Drives Productivity |
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350 | (2) |
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Adopting New Technologies |
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352 | (3) |
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Oracle E-Business Suite Evolution |
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355 | (1) |
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The Fusion Applications Roadmap |
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356 | (2) |
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Fusion Applications Coexistence |
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358 | (3) |
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Oracle Enterprise Repository (OER) |
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358 | (3) |
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How to Build Your Strategy |
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361 | (3) |
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361 | (1) |
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362 | (1) |
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Understand the Fusion Technology |
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362 | (1) |
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363 | (1) |
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Understand the Fusion Functionality |
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363 | (1) |
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364 | (1) |
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Fusion Applications Manageability |
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364 | (3) |
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364 | (1) |
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365 | (1) |
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366 | (1) |
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367 | (2) |
A Further Reading |
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369 | (14) |
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Common Applications Components |
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370 | (1) |
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Customer Relationship Management |
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371 | (3) |
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Financials Product Family |
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374 | (3) |
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Human Resource Management System |
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377 | (1) |
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378 | (5) |
Index |
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383 | |