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Patron Engagement and Marketing Products and Services for Public Libraries [Pehme köide]

  • Formaat: Paperback / softback, 48 pages, kõrgus x laius x paksus: 279x216x8 mm, kaal: 62 g
  • Sari: Library Technology Reports
  • Ilmumisaeg: 02-Mar-2022
  • Kirjastus: ALA Editions
  • ISBN-10: 0838938191
  • ISBN-13: 9780838938195
  • Formaat: Paperback / softback, 48 pages, kõrgus x laius x paksus: 279x216x8 mm, kaal: 62 g
  • Sari: Library Technology Reports
  • Ilmumisaeg: 02-Mar-2022
  • Kirjastus: ALA Editions
  • ISBN-10: 0838938191
  • ISBN-13: 9780838938195
This issue provides an overview of the technology products currently available to support library outreach and marketing strategies.

In response to public libraries’ interest in proactive marketing of their programs, services, and collections, a variety of new products have been introduced. Each takes a different approach in providing libraries with sophisticated tools to support marketing campaigns or other initiatives to strengthen engagement with their communities. Many involve harvesting data and producing analytics and visualizations that aim to provide insight into the strategic performance of the library and the effectiveness of its marketing efforts.

Chapter 1 Introduction: Technologies Supporting Library Marketing and Outreach
5(2)
Chapter 2 Making Contact
7(7)
General or Topical Newsletters
7(1)
Modular Content
7(1)
Segmentation
7(1)
The Role of the Integrated Library System
8(1)
ILS Patron Records: Core Data for Patron Interactions
8(1)
Security: Comprehensive Encryption
9(1)
Patron Data Sources
9(1)
Patron Registration
9(1)
Communication Channels
9(3)
Library Use and Performance Data
12(2)
Chapter 3 Privacy Concerns
14(2)
Storage and Transmission
14(1)
Data Collection and Retention
14(2)
Chapter 4 Assembling a Patron Engagement Ecosystem
16(28)
Vendor Products to Support Outreach and Marketing
17(1)
Major Products
18(25)
Notes
43(1)
Chapter 5 Additional Resources
44
Additional Resources on Library Marketing
44(1)
Related Articles
44
The Author