Phoenix Without the Ashes: Achieving Organizational Excellence Through Common Sense Management [Kõva köide]

Looks at how factors of language, history, psychology, and the nature of organizations all combine to undermine efforts at management improvement, even with the best of effort and intentions. Goes beyond the obvious answers to explore the critical role of common sense in scientific management, why managers try to manage the wrong things, what an organization really is, and why effective change must be both strategic and incremental to work. Annotation c. by Book News, Inc., Portland, Or.

The quality management revolution has resulted in considerable trial and error as well as frustration. Here is a book that explores why many management trends don't translate into process improvement. It recommends establishing a condition of "rationality" as a guide and measure for all organizational and quality improvement efforts. Instead of imposing radical new "breakthroughs", Phoenix Without the Ashes: Achieving Organizational Excellence Through Common Sense Management suggests an approach that fits with the normal routines and operations of an organization in a way that makes sense.
Part One of this text discusses the nature of common sense, and of quality as a condition of organizational excellence. In Part Two, the elements that negatively affect quality improvement are explained from an operating management perspective. Part Three looks at the impediments to improvement set by organizational structures. Part Four discusses the relationship among leadership, motivation, and organizational excellence, and Part Five suggests a rational strategy for effective, enduring organizational improvement.
Managers in every industry will benefit from the information provided in Phoenix Without the Ashes.