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Relax, It's Only Uncertainty: Lead the Way When the Way is Changing [Pehme köide]

  • Formaat: Paperback / softback, 240 pages, kõrgus x laius x paksus: 100x100x100 mm, kaal: 100 g
  • Ilmumisaeg: 27-Apr-2001
  • Kirjastus: Financial Times Prentice Hall
  • ISBN-10: 0273652419
  • ISBN-13: 9780273652410
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  • Formaat: Paperback / softback, 240 pages, kõrgus x laius x paksus: 100x100x100 mm, kaal: 100 g
  • Ilmumisaeg: 27-Apr-2001
  • Kirjastus: Financial Times Prentice Hall
  • ISBN-10: 0273652419
  • ISBN-13: 9780273652410
Teised raamatud teemal:
In a business climate in which most people really do not know what they are about to encounter, Hodgson (Ashridge Business School) and White (business, Duke U.) advise leaders to relax, accept ambiguity, and refuse to be paralyzed by uncertainty. Annotation c. Book News, Inc., Portland, OR (booknews.com)

In times of uncertainty, the ability to act without fear of failure can be a huge asset. In a world where the only thing you can be certain of is uncertainty, business leaders need to stop trying to control the uncontrollable, and start embracing the unknown. This book will show you how to be comfortable with ambiguity, confident with change, open to discovery and at ease with the new world of business. Then you can lead with confidence and flexibility, whatever the situation.

Want to be more confident about the ambiguities that you and your business face? Ask yourself these questions:
Am I drawn instinctively to the edge of my knowledge rather than the centre of it?
Am I attracted to projects and problems with an element of the unknown in them?
Do I have trouble with heated situations?
Will I generally take a chance and make a decision?
Do I prefer to have a full set of information before deciding?
Do I ask penetrating questions about what's going on?
Can I decide what are the most important things to do?
Can I capture a business strategy in a single sentence?

Your answers will reveal some of the essential elements of personal and corporate success in the new economy. Curiosity, risk taking, focus, persuasion and energy are personal skills that you can bring to bear to tackle tough issues, simplify complex topics, gather energy from complex challenges and carry people with you.

Relax... will help you decide intuitively, act decisively and lead through ambiguity and change. This inventive and interactive book will help you develop the behaviours lead the way when the way is changing.

Arvustused

 "Finally! A practical approach to this world of uncertainty we all inhabit. As leaders, we all know that the increasing rate of change in our environment is here to stay. What Hodgson and White offer that is new is a measured approach with real, concrete steps we can take to help us embrace and exploit change with greater creativity and confidence.  Ms. Ellen McCoy, former CIO Mobil Oil"In todays complex and dynamic times Phil Hodgson and Randy Whites thoughtful piece on ambiguity is a godsend. It provides as thoughtful a treatment of ambiguity as any piece of work and is of great service for anyone managing in todays times. I highly recommend this book."  Blair H. Sheppard, President and CEO, Duke Corporate Education, Inc.  "Practical, wise, insightful, varied ... this book challenges business leaders to think and behave out of the box, in the process growing their understanding that uncertainty and confusion can be faced productively and entrepreneurally."  Professor Leslie Hannah, MA, DPhil, PhD, CEO of Ashridge Management College  "It is often said that we live in a time of change, but what we see at present is more than that. Whole industries are in turmoil and we are faced with abandoning many of the things we have done in the past. Ambiguity is rife. This book moves the discussion on leadership in an age of uncertainty to a new level. It is alive with cases, wisdom and excellent advice"  Sir Brian Pitman FCIB CIMgt, Chairman of LLoyds TSB Group plc  "Intriguing - a fast ride through uncertainty and how to deal with it. White and Hodgson pack a thousand pages worth of insight and tips into this brief volume."  Michael Lombardo, Lominger Ltd.  "In today's world, if you are not leading change, you are not really leading. Relax It's Only Uncertainty will provide valuable insights as you meet the challenge of the future. A useful diagnostic and the practical insights of a trusted confidant of top executives are well worth the investment of a few hours of your time.  Paul Hogan, Vice Chairman and Chief Risk Officer, Fleet Boston Financial Corporation.  "This timely book concludes all of the arguments we have heard regarding managing and leading and places leaders exactly where they should be: permanently at the forefront of market and business innovation. The authors bring an area that we thought we always intuitively understood into clear focus and provide a framework for identifying and developing leaders who will not only drive meaningful change, but also thrive in these uncertain times."  Alphonsus Keogh, Director Global Programs, Siemens AG " Relax, its only uncertainty points out eight factors that block a leaders ability to deal with an uncertain future. One is preoccupation with the past that is known and familiar. This book is a guide and "wake up call" for anyone worried about the future of their organization whether it will keep up or get left behind. Organizations with leaders like the ones described here are much more likely to be successful. The others are heading toward tough times."   Dr. Kimball Kehoe, an independent consultant in Spring, Texas

Acknowledgments xv
Prologue xvii
Introduction
Welcome to uncertainty
1(1)
Start with behavior
2(1)
Leaders, leaders everywhere
2(1)
The real work of leadership is embracing ambiguity
3(1)
Where are the role models?
4(1)
Why relax?
4(2)
How old is new?
It's what you do, not what you meant to do
6(1)
Who are we writing for?
7(1)
Finding answers to the questions
8(4)
Send in the metaphors
12(1)
Two kinds of ambiguity and uncertainty
12(4)
The real work of leadership
16(2)
The real change saloon
Damaging illusions from the twentieth century
18(3)
The ABCs of enhancement
21(3)
The MBE of action
24(4)
What are Enablers?
What does each Enabler do?
28(1)
Are some Enablers more important than others?
29(1)
Enabler 1 Motivated by mysteries
Motivated by what?
30(3)
Mystery-Seekers are...
33(1)
Signs of Mystery-Seekers
33(1)
Case study
34(3)
What happens if no one is motivated by mysteries?
37(2)
Difficult learning
39(3)
Links with other Enablers
42(1)
How to be more motivated by mysteries
42(3)
Explore and expand
45(2)
Enabler 2 Be risk tolerant
What is risk?
47(2)
Risk-Tolerators are...
49(1)
Signs of Risk-Tolerators
49(2)
Case study
51(1)
What happens if no one wants to tolerate risk?
52(2)
Links with other Enablers
54(1)
How to be more risk tolerant
54(2)
Explore and expand
56(2)
Enabler 3 Scan ahead
Polish up your personal radar
58(2)
Future-Scanners are...
60(1)
Signs of Future-Scanners
60(1)
Futurists
60(1)
Deep drillers
61(1)
Case study
62(2)
What happens if no one scans ahead?
64(1)
Where's the vision?
65(1)
How to enhance your future-scanning
66(1)
Explore and expand
67(1)
Enabler 4 Tackle tough issues
It isn't interesting if it isn't challenging
68(3)
Tenacious Challengers are...
71(1)
Signs of Tenacious Challengers
71(1)
Motivated by challenge
71(1)
Tenacious
72(1)
Case study
73(1)
What happens when no one wants to tackle tough issues?
74(1)
Links with other Enablers
75(1)
How to enhance your ability to tackle tough issues
76(1)
Explore and expand
77(1)
Enabler 5 Create excitement
Who's having fun?
78(2)
Exciters are...
80(1)
Signs of Exciters
80(1)
Enthusiastic
81(1)
Invigorating
82(1)
Case study
83(2)
What happens when no one creates excitement?
85(1)
Links with other Enablers
86(1)
How to create more excitement
86(2)
Explore and expand
88(1)
Enabler 6 Be flexible
Flexible Adjusters are not rigid
89(2)
Flexible Adjusters are...
91(1)
Signs of Flexible Adjusters
92(1)
Making on-line adjustments
92(1)
Sell change
93(1)
Case study
94(2)
What happens when no one is flexible?
96(1)
Links with other Enablers
97(1)
How to be more flexible
98(1)
Explore and expand
99(1)
Enabler 7 Be a simplifier
Making the complex simple
100(4)
Simplifiers are...
104(1)
Signs of Simplifiers
104(1)
Essence detectors
104(1)
Clarifiers
105(1)
Interpreters
106(1)
Case study
106(2)
What happens when no one acts as a Simplifier?
108(1)
Links with other Enablers
109(1)
How to be a better Simplifier
110(1)
Explore and expand
111(2)
Enabler 8 Be focused
What won't we do today?
113(2)
Focusers are...
115(1)
Signs of Focusers
115(2)
Case study
117(2)
What happens when no one focuses?
119(2)
Links with other Enablers
121(1)
How to be better focused
121(1)
Explore and expand
122(2)
What are Restrainers?
How can I find out how well I am doing?
124(3)
Restrainer 1 Having trouble with transitions
What problems will being a Poor Transitioner bring me?
127(1)
Poor Transitioners are...
128(1)
Signs of Poor Transitioners
128(1)
Case study
129(1)
How to become better at managing transitions
130(1)
Explore and expand
131(1)
Restrainer 2 Not motivated by work
Are you a Wet Blanket?
132(1)
Wet Blankets are...
133(1)
Signs of Wet Blankets
134(1)
Case study
135(1)
How to throw off the Wet Blanket
136(1)
Explore and expand
137(1)
Restrainer 3 Fear of conflict
Do you avoid conflict?
138(2)
Conflict-Avoiders are...
140(1)
Signs of Conflict-Avoiders
140(1)
Case study
141(1)
How conflict avoidance reduces effectiveness
142(1)
How to reduce your aversion to conflict
143(1)
Explore and expand
144(1)
Introduction to Restrainers 4 and 5
Who did you confuse today - yourself or someone else?
145(2)
Restrainer 4 Muddy thinking
You may be confusing yourself
147(1)
Muddy Thinkers are...
148(1)
Signs of Muddy Thinkers
148(1)
Case study
149(2)
Get rid of the mud!
151(1)
Explore and expand
151(2)
Restrainer 5 Complex communication
Did you confuse someone else today?
153(1)
Complex Communicators are...
154(1)
Signs of Complex Communicators
155(1)
Case study
156(1)
How to make the complex seem simple
157(1)
Explore and expand
158(1)
Introduction to Restrainers 6 and 7
Did I miss something?
159(2)
Restrainer 6 Hooked on detail
Could you be more precise, please?
161(2)
Detail Junkies are...
163(1)
Signs of Detail Junkies
163(1)
Case study
164(2)
How to treat the Detail Junkie habit
166(1)
Explore and expand
167(1)
Restrainer 7 Narrow-band thinking
Why didn't I think of that?
168(2)
Narrow Thinkers are...
170(1)
Signs of Narrow Thinkers
170(1)
Case study
171(2)
What to do about narrow thinking
173(1)
Explore and expand
173(2)
Restrainer 8 Tethered to the past
How good and how old were the ``good old days?''
175(2)
Repeaters are...
177(1)
Signs of Repeaters
177(1)
Case study
178(2)
How not to become too tethered to the past
180(1)
Explore and expand
180(3)
Leadership - the ne(x)t generation
How will more leadership theory help me?
183(1)
Take me to your leader
184(1)
Leaders were born, but now they're grown
185(1)
War Office Wosbies
186(1)
The task and the people
187(2)
Situational solutions
189(1)
I have a dream...
190(2)
A new leadership style - learning leadership
192(3)
Beam me up, Scotty
195(1)
Toward a comprehensive leadership map
196(1)
Do leaders manage or do managers lead?
197(5)
Field notes from the front line
The uncertainty of the new
202(1)
The responsibility of the new
202
Phil has worked full time at Ashridge since 1983. He is co-director of the Action Learning for Chief Executives Programme, and co-director of the Executive Coaching Service. He is a major contributor to Ashridge's strategic management and leadership programmes. He is client director for organisations in healthcare, financial services, fmcg, publishing, and manufacturing. He teaches, consults, researches and writes in the areas of leadership, change, handling uncertainty, and top executive learning and development.

Before joining Ashridge, Phil worked in real jobs for nearly 15 years as a manager in a variety of service and transport industries, where he was involved in management and organisational development roles. After leaving university his first work was as a volunteer social worker in the Solomon Islands, West Pacific, and before he completely grew up, he spent some time as a software engineer. His degrees are in psychology and industrial psychology, and he is a Master Practitioner in NLP.

His earlier books are: A Practical Guide to Successful Interviewing - on assessment and interviewing techniques, published by McGraw Hill; Effective Meetings, published by Century Business for the Sunday Times; Making Change Work, published by Mercury Books. He has written two books on leadership: What High Performance Managers Really Do with Stuart Crainer, published by Pitman in 1993, looked at how leaders implement strategy. His fifth, The Future of Leadership, with Randall White and Stuart Crainer, published by Pitman in 1996, explored and researched the skills needed for effective future leadership in the face of unprecedented change and uncertainty.   Dr. Randall P. White is a principal in the Executive Development Group LLC, Greensboro, NC, and an adjunct professor at the Fuqua School of Business, Duke University.

Randys work in leadership development regularly takes him to Europe, South America, and Pacific-Asia. He also teaches MBA students in the Park Fellows Leadership Program and Executive MBAs at the Johnson School, Cornell University. He is a frequent speaker for a variety of industry groups, including the Conference Board of the US and Canada, the Human Resources Planning Society, the American Society for Training & Development, and the Institute for Management Studies. He maintains an affiliation with the Center for Creative Leadership, where he spent 12 years developing programs and research on leadership. His list of current consulting clients includes M.D. Anderson Cancer Center, Mobil Oil, Siemens, Aetna, ABB, Osram Sylvania, Thomson, and Kennametal.

Randy is a former board member of the American Society of Training & Development and is active on program committees of the American Psychological Association and the Academy of Management. He is a new fellow in Division 13 of APA.

Randys interest in where leaders come from, how they develop, and their eventual success is borne out in his writing. As co-author of Breaking the Glass Ceiling and The Future of Leadership, he has had a major impact on the way women are viewed as leaders and the importance of less easily measured leadership skills like dealing with uncertainty. He has written in both popular and scientific outlets on leadership. He currently has a critically acclaimed piece on different types of leadership coaching (first published in the Consulting Psychologist).

He serves on the editorial board of the Journal of Leaders and Leadership and in 1997 was a Salzburg Fellow on Womens Issues. Randy holds an AB from Georgetown, an MS from Virginia Tech, and a Ph.D. from Cornell.