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List of Figures and Tables |
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ix | |
Foreword |
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x | |
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Acknowledgements |
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xii | |
Notes on the Contributors |
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xiii | |
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xviii | |
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PART I POSITIONING SERVANT LEADERSHIP |
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1 Servant Leadership: An Introduction |
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3 | (8) |
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Servant leadership: history and background |
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4 | (1) |
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Examples of servant leadership |
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5 | (2) |
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Unique elements in servant leadership |
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7 | (1) |
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8 | (2) |
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10 | (1) |
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2 Servant Leadership and Robert K. Greenleaf's Legacy |
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11 | (14) |
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12 | (1) |
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The concept of servant as leader |
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12 | (1) |
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What is servant leadership? |
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13 | (1) |
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How Robert Greenleaf began his work |
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14 | (1) |
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Characteristics of the servant-leader |
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15 | (5) |
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Servant leadership in practice |
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20 | (3) |
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23 | (2) |
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3 Opportunities and Tensions of Servant Leadership |
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25 | (14) |
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26 | (2) |
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Different emphases of servant leadership |
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28 | (9) |
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Welcoming opportunities, addressing tensions |
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37 | (2) |
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4 Demystifying Servant Leadership |
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39 | (16) |
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The multidimensional nature of servant leadership |
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40 | (3) |
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The boundary conditions of servant leadership |
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43 | (8) |
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51 | (4) |
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PART II BECOMING THE SERVANT-LEADER |
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5 A Modest History of the Concept of Service as Leadership in Four Religious Traditions |
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55 | (12) |
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The current turn to spirituality and values-based leadership |
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55 | (2) |
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Greenleaf's counter-spirituality of service |
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57 | (2) |
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Max Weber's theory of religious leadership, and the concept of service and leadership in four religious traditions |
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59 | (7) |
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The servant-leader as prophet |
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66 | (1) |
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6 Servant Leadership and Love |
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67 | (10) |
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67 | (1) |
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68 | (1) |
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Love and the case for virtue |
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69 | (3) |
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Servant leadership from a love perspective |
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72 | (4) |
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76 | (1) |
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7 Consciousness, Forgiveness and Gratitude: The Interior of the Servant-Leader |
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77 | (13) |
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Choosing the right path in life |
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78 | (1) |
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Choosing our manner of thinking |
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79 | (3) |
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82 | (2) |
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Choosing to become a servant-leader |
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84 | (1) |
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84 | (2) |
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86 | (2) |
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The nucleus of servant leadership |
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88 | (2) |
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8 Motivation to Serve: Understanding the Heart of the Servant-Leader and Servant Leadership Behaviours |
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90 | (15) |
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Individual differences in leadership research |
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92 | (1) |
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Motivation-to-serve: a new individual difference construct |
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93 | (2) |
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Antecedents of motivation-to-serve |
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95 | (3) |
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Motivation-to-serve: a proximal antecedent of servant leadership |
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98 | (1) |
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The empowering climate as a situational moderator |
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98 | (1) |
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99 | (1) |
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100 | (5) |
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PART III BUILDING A SERVANT LEADERSHIP CULTURE |
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9 The Servant Organization |
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105 | (13) |
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Expanding Greenleaf's concept of `Institution as servant' |
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105 | (1) |
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Definitions of `Servant Leadership' and `Servant Organization Model' |
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106 | (1) |
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Development of the Organizational Leadership Assessment |
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107 | (2) |
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Adding the A--P--S Mindset Model |
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109 | (1) |
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Organizational Leadership Assessment research and the servant organization: a summary |
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110 | (4) |
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Organizational Leadership Assessment servant organization model and other models on organizational culture: a comparison |
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114 | (3) |
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117 | (1) |
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10 Cross-Cultural Perspectives on Servant Leadership |
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118 | (12) |
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Cultural perspectives on servant leadership |
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119 | (9) |
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Future directions for the study of servant leadership within the global context |
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128 | (1) |
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Servant leadership and cross-cultural validity |
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128 | (2) |
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11 Servant Leadership Learning Communities®: Incubators for Great Places to Work |
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130 | (17) |
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How the idea of a Servant Leadership Learning Community® came into being |
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130 | (2) |
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The servant leadership legacy at TDIndustries |
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132 | (3) |
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The spirit of LUV at Southwest Airlines |
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135 | (7) |
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Building sustainable servant-led organizations |
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142 | (1) |
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SLLC®s connect SL organizations across the globe |
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142 | (5) |
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PART IV SERVANT-LEADERS' INFLUENCE ON FOLLOWERS |
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12 Servant Leadership and Follower Need Satisfaction: Where Do We Go From Here? |
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147 | (8) |
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Servant leadership and follower needs |
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148 | (1) |
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A Theoretical Model Linking Servant Leadership and Follower Need Satisfaction |
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149 | (3) |
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Future directions for servant leadership research |
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152 | (2) |
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154 | (1) |
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13 Enhancing Innovation and Creativity through Servant Leadership |
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155 | (14) |
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156 | (1) |
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Servant leadership and creativity |
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157 | (3) |
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160 | (1) |
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161 | (3) |
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164 | (5) |
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PART V STUDYING SERVANT LEADERSHIP |
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14 Servant Leadership Theory: Development of the Servant Leadership Assessment Instrument |
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169 | (11) |
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Patterson's model of servant leadership |
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170 | (2) |
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172 | (1) |
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Current literature review |
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173 | (3) |
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The SLAI and other instruments: a comparison |
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176 | (2) |
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178 | (2) |
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15 The Place for Qualitative Research Methods in the Study of Servant Leadership |
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180 | (12) |
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181 | (1) |
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182 | (1) |
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183 | (1) |
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183 | (1) |
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184 | (1) |
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185 | (1) |
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185 | (1) |
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186 | (2) |
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Observational studies in different environmental contexts |
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188 | (1) |
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Issues in qualitative research |
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189 | (2) |
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191 | (1) |
References |
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192 | (22) |
Index |
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214 | |