Acknowledgments |
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xi | |
About the Authors |
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xiii | |
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Chapter 1 SPADES: What Is It and Why Use It? |
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1 | (6) |
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3 | (2) |
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Honolulu Surfers: Implementation of SPADES |
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5 | (2) |
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Chapter 2 SPADES Roles and Responsibilities |
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7 | (8) |
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Critical Functions of an Enterprise |
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7 | (3) |
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Roles and Responsibilities for Implementation of SPADES |
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10 | (2) |
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Honolulu Surfers: SPADES Roles and Responsibilities |
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12 | (3) |
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Chapter 3 Preparing for Strategic Planning |
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15 | (10) |
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16 | (3) |
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Customers and Their Needs and Wants |
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19 | (1) |
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20 | (2) |
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Honolulu Surfers: Preparation for Strategic Planning |
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22 | (3) |
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Chapter 4 The Strategy Planning Retreat |
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25 | (20) |
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27 | (1) |
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Organizational Needs Matrix |
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27 | (1) |
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28 | (2) |
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30 | (2) |
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Honolulu Surfers: Strategy Planning |
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32 | (5) |
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Chapters The SPADES X-Matrix |
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37 | (1) |
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37 | (2) |
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39 | (1) |
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Honolulu Surfers: X-Matrix Construction |
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40 | (4) |
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44 | (1) |
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Chapter 6 Developing the Strategy -- SPADES Steps 1-3 |
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45 | (12) |
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SPADES Step 1 Establish Organization Vision |
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46 | (2) |
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SPADES Step 2 Develop Long-Term Goals |
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48 | (2) |
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SPADES Step 3 Develop Annual Objectives |
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50 | (2) |
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Honolulu Surfers: Implementing SPADES Steps 1-3 |
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52 | (5) |
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Chapter 7 Deploying and Implementing the Strategy -- SPADES Steps 4-5 |
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57 | (14) |
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SPADES Step 4 Deploy/Roll Down to Departments to Develop Plans |
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58 | (3) |
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SPADES Step 5 Implementation |
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61 | (5) |
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Honolulu Surfers: Implementing SPADES Steps 4-5 |
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66 | (5) |
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Chapter 8 Progress and Annual Reviews -- SPADES Steps 6-7 |
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71 | (14) |
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SPADES Step 6 Progress Review (Monthly and Quarterly) |
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72 | (3) |
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SPADES Step 7 Annual Review |
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75 | (3) |
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Honolulu Surfers: Implementing SPADES Steps 6-7 |
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78 | (7) |
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Chapter 9 Reviewing and Refining the Strategy |
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85 | (12) |
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Review of Prior Year (or Other Determined Period) |
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86 | (2) |
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Roles and Responsibilities for the Review Meeting |
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88 | (3) |
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91 | (1) |
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Honolulu Surfers: Reviewing and Refining |
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92 | (5) |
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Chapter 10 Organizational Challenges and Cures |
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97 | (22) |
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98 | (2) |
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100 | (6) |
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106 | (4) |
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110 | (3) |
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SPADES Self-Analysis Checklist |
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113 | (6) |
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119 | (4) |
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123 | (1) |
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Step 1 Establish Organizational Vision |
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123 | (1) |
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Step 2 Develop Long-Term Goals |
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124 | (1) |
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Step 3 Develop Short-Term and Immediate Objectives |
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125 | (1) |
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Step 4 Deploy/Roll Down to Departments to Develop Plans |
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126 | (1) |
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127 | (1) |
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128 | (1) |
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129 | (2) |
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Potential Tools to Use with SPADES |
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131 | (1) |
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131 | (2) |
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133 | (1) |
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134 | (1) |
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4 Cause and Effect Analysis |
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135 | (1) |
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136 | (1) |
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137 | (1) |
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138 | (1) |
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8 Interrelationship Digraph |
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139 | (2) |
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141 | (1) |
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142 | (1) |
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11 Organizational Needs Matrix |
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143 | (1) |
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144 | (1) |
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144 | (2) |
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146 | (1) |
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15 Process Decision Program Chart |
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147 | (1) |
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16 Project Selection Matrix |
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148 | (2) |
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17 Risk Management Matrix |
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150 | (1) |
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151 | (1) |
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19 Senior Management Review Checklist |
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152 | (1) |
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20 Strategy Deployment Tools |
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153 | (2) |
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155 | (1) |
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156 | (1) |
Index |
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157 | |