What Is Design for Six Sigma? reveals how to use DFSS to design new products, services, and processes so that quality problems can be solved before they ever start. Topics include:
- How to design new products and processes
- The DMADOV implementation process (Define, Measure, Analyze, Design, Optimize, and Verify)
- How to redesign existing processes and services
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Design It Right the First Time: The Impact of DFSS |
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The Process Behind the Acronym |
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Process Design and Redesign for DFSS |
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The DFSS Toolkit: Designing What the Customers Really Want |
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A Note to Managers: How You Can Help Lead the DFSS Process |
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A Note to DFSS Team Members |
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| Glossary of Six Sigma Terms |
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Roland R. Cavanagh, P.E., is a professional engineer and Pivotal Resources Consultant with Pivotal Resources. His areas of expertise include process measurement and applied statistics, business reorganization, and Six Sigma methods.
Robert P. Neuman, Ph.D., is a senior Consultant with Pivotal Resources. He is a noted speaker in business improvement methods and Six Sigma.
Peter S. Pande is Founder and President of Pivotal Resources, an international consulting firm providing Six Sigma implementation, training, and management development services in industries from financial services to high technology.
