In this unconventional management book, author Susan Carol Curzon presents a different take on traditional library management tools. Through personal narrative and anecdotes from other working professionals, Curzon presents the many everyday challenges one meets as a library manage.
| Acknowledgments |
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xi | |
| Introduction |
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3 | (8) |
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4 | (1) |
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The Master of Integration |
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4 | (1) |
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The Proof Is in the Pudding |
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5 | (1) |
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5 | (1) |
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The Conspiracy of Silence |
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6 | (1) |
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6 | (1) |
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7 | (1) |
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The Importance of Making a Good Impression |
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8 | (3) |
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Chapter 2 Unbuckle the Library |
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11 | (14) |
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12 | (1) |
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13 | (1) |
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14 | (1) |
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15 | (1) |
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A Frank Moment About Assessment |
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16 | (1) |
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16 | (1) |
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Choosing the Assessment Approach |
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17 | (1) |
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17 | (1) |
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18 | (1) |
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19 | (1) |
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20 | (1) |
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Using the Results of Assessment |
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20 | (1) |
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21 | (4) |
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25 | (36) |
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26 | (3) |
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29 | (5) |
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34 | (2) |
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36 | (2) |
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38 | (1) |
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39 | (1) |
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40 | (3) |
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Building the Management Team |
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43 | (1) |
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44 | (1) |
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44 | (1) |
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45 | (1) |
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Relationships in the Workplace |
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46 | (1) |
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47 | (4) |
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The Politically Connected Staff |
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51 | (1) |
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51 | (1) |
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52 | (1) |
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53 | (3) |
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56 | (1) |
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57 | (1) |
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58 | (3) |
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Chapter 4 Customer Number One: Your Boss |
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61 | (18) |
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61 | (2) |
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63 | (3) |
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Being Tough with Yourself |
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66 | (2) |
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68 | (2) |
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Relating to the Boss' Boss |
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70 | (1) |
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71 | (3) |
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74 | (1) |
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74 | (5) |
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Chapter 5 Dealing with Governing Boards |
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79 | (16) |
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80 | (1) |
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80 | (3) |
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83 | (2) |
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Making the Board Look Good |
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85 | (2) |
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87 | (4) |
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91 | (4) |
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95 | (12) |
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95 | (1) |
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96 | (2) |
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Manage the Dollars Effectively |
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98 | (2) |
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Walking the Straight and Narrow |
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100 | (2) |
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102 | (1) |
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103 | (1) |
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104 | (1) |
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105 | (2) |
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Chapter 7 The Borders of the Realm |
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107 | (12) |
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108 | (1) |
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108 | (1) |
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109 | (2) |
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111 | (1) |
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112 | (2) |
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114 | (1) |
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Community Groups and Associations |
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115 | (1) |
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115 | (3) |
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118 | (1) |
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Chapter 8 Dealing with the Media |
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119 | (12) |
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119 | (1) |
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Being Interviewed: Preparation |
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120 | (2) |
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122 | (1) |
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Being Interviewed: Responding |
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123 | (1) |
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124 | (1) |
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The Reporter: Friend or Foe? |
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125 | (1) |
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126 | (1) |
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127 | (1) |
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127 | (4) |
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Chapter 9 A Death in the Library |
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131 | (14) |
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131 | (2) |
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133 | (1) |
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134 | (2) |
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136 | (2) |
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138 | (2) |
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140 | (2) |
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142 | (1) |
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143 | (1) |
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When a family Member of Staff Passes |
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144 | (1) |
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Chapter 10 Changing Times |
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145 | (8) |
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146 | (1) |
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Pattern of Decision Making |
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147 | (1) |
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148 | (1) |
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148 | (2) |
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150 | (1) |
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150 | (1) |
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The Price of Not Changing |
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151 | (1) |
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Problems Without Solutions |
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152 | (1) |
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152 | (1) |
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153 | (14) |
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153 | (4) |
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The Secretary to the Director |
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157 | (1) |
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158 | (1) |
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159 | (1) |
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160 | (1) |
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The End of the Line: Fired |
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161 | (2) |
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The End of the Line: Resigned |
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163 | (1) |
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The End of the Line: Retired |
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164 | (2) |
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166 | (1) |
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Chapter 12 Do You Want to Be a Director? |
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167 | (6) |
| A Final Word |
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173 | (2) |
| Index |
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175 | (4) |
| About the Author |
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179 | |
Dr. Susan Carol Curzon is the dean emeritus of the University Library of California State University, Northridge. Previous positions include director of libraries for the City of Glendale, California, and regional administrator for the County of Los Angeles Public Library. She also has experience in a corporate library. She also has taught library administration and public administration courses. She was Library Journals Librarian of the Year.
Library management, disaster management and information literacy have been the primary topics of her numerous speeches and articles. She is the author of Managing the Interview and Managing Change and the co-editor of Proven Strategies for Building an Information Literacy Program.
Dr. Curzon continues to provide consulting services for libraries, for universities and for municipalities on strategic management, disaster recovery, and building planning.
