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Happy Index: A People-First Approach to Leadership [Pehme köide]

  • Formaat: Paperback / softback, 320 pages, kõrgus x laius x paksus: 198x129x20 mm, kaal: 270 g
  • Ilmumisaeg: 28-Aug-2025
  • Kirjastus: HarperNorth
  • ISBN-10: 0008654786
  • ISBN-13: 9780008654788
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  • Hind: 11,40 €*
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  • Formaat: Paperback / softback, 320 pages, kõrgus x laius x paksus: 198x129x20 mm, kaal: 270 g
  • Ilmumisaeg: 28-Aug-2025
  • Kirjastus: HarperNorth
  • ISBN-10: 0008654786
  • ISBN-13: 9780008654788
Discover the key to positive workplaces and better results from one of Britain's most successful leaders.



'Mr Timpson is a role model as an employer. Other businesses could learn from his approach.' The Guardian







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The Happy Index: a tool designed to measure and enhance workplace satisfaction, boost morale and empower teams.







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James Timpson is renowned for leading with empathy and understanding, often by example. His acclaimed people-first approach to management empowers colleagues, putting measurable job satisfaction at the heart of corporate strategy.



The Happy Index invites readers into a world where employee happiness isn't just a buzzword it's a powerful catalyst for success that should be at the core of any successful organisation. Drawing on his decades of experience leading one of Britains best-loved high-street brands, Timpson shares the secrets behind his unique approach to upside-down management. His infectious passion for people shines through every page and in the very real measures he has introduced from days off for birthdays to free-to-use luxury holiday homes. And with a workforce comprised of at least 10 per cent ex-offenders at any one time, Timpson shows the value of an imaginative approach to hiring, with a staff retention rate to be proud of.



From a leader who knows what it takes to build thriving organisations, The Happy Index gives companies, start-ups and leaders the tools they need to bring Timpsons revolutionary approach to their working lives.

Arvustused

The way that he operates is the way Id like the whole world to operate. Jake Humphrey, host of The High Performance Podcast



A must-read for anyone who cares about better ways of doing business.' Sunday Times



'James Timpsons a man who gets things done He makes profits, values his employees and fixes things.' The Times



'Mr Timpson is a role model as an employer. Other businesses could learn from his approach.' Guardian



'James Timpson knows the secret to making money.' Telegraph



'Timpson [ has] developed a reputation for being humane.' Financial Times



These lessons give you the tools to a brighter, happier workplace.' Roisin Currie, CEO of Greggs



The Happy Index is a beacon of hope for businesses everywhere.' Julian Richer, author of The Ethical Capitalist



'Proves that businesses can be a force for positive change in our communities.' Pia Sinha, CEO of Prison Reform Trust



Timpson has much to teach all of us about building a welcoming and winning culture that always puts people first.' Richard Walker OBE, Executive Chairman of Iceland Supermarkets



'The more I learn about the Timpson family and how they run their companies, the more impressed I am.' James O'Brien



'The most interesting and unexpected appointment in Keir Starmers government. Hes respected across the political spectrum for his work.' Fraser Nelson, The Spectator



Not only do Timpson look after their own people, but they also genuinely care about helping others in need.' Sir Tom Hunter, philanthropist and entrepreneur

Muu info

Bestselling practical leadership advice for a happier workforce and better results
James Timpson OBE is a British businessman and politician who is currently Minister of State for Prisons, Probation and Reducing Reoffending. From 2002 until 2024 he was the CEO of the five-generation, family-owned company Timpson, which includes many of the UKs best-known high street retailers. In addition to leading an organisation of 5,600 staff across 2,000 locations, James was Chair of the Prison Reform Trust and regularly advised figures across the private and public sectors. He is the father to three adult children and lives in Cheshire with his wife, Roisin. The Happy Index is his first book and all of his earnings will be given to the Prison Reform Trust.