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viii | |
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ix | |
Acknowledgements |
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x | |
Preface |
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xi | |
Foreword |
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xii | |
Introduction |
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1 | (11) |
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Strategy, Alignment and Change |
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1 | (4) |
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HRM and the Implementation of Change |
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5 | (2) |
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A Discourse on Methodology |
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7 | (2) |
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9 | (3) |
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1 Global Efficiencies Through Local Practices |
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12 | (14) |
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Global Integration and Local Differentiation |
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12 | (4) |
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Blue Dart: Company Background of a German Multinational's Indian Acquisition |
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16 | (4) |
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The Human Resource System |
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20 | (1) |
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21 | (4) |
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Blue Dart Case: Concluding Observations |
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25 | (1) |
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2 Transformational Journey of an Indian `Maharatna' Company |
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26 | (14) |
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Strategising in a Public Sector |
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26 | (1) |
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NTPC: The Largest Power-Generating Company in India |
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27 | (1) |
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Organisational Transformation Exercise `Disha' |
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28 | (2) |
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Disha: On Organisational Strategy and HRM |
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30 | (3) |
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Disha: NTPC Reinvents Itself |
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33 | (5) |
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NTPC: Concluding Observations |
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38 | (2) |
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3 Professionalisation of Family Business |
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40 | (17) |
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Journey of Family Businesses and Role of HR |
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41 | (3) |
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JSPL: Saga of a Steel and Power Major in India |
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44 | (4) |
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48 | (4) |
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52 | (1) |
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HR's Synchronisation in the Transformational Voyage |
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53 | (3) |
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JSPL: Concluding Observations |
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56 | (1) |
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4 Changing Contours of Unionism and HR as an Enabler |
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57 | (12) |
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Workers' Participation in Management and Changing Role of Trade Unions |
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57 | (4) |
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About the Modern industrial "Konark" |
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61 | (1) |
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Employee Relations and HR at NALCO: Systems, Policies and Processes |
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62 | (6) |
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NALCO: Concluding Observations |
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68 | (1) |
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5 HR's Strategic Interventions: A Study Against Miles and Snow's Typology |
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69 | (15) |
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P-A-D-R Strategy Model and HR |
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69 | (2) |
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From Electrical and Automation Business of L&T to E&A, Schneider Electric India Pvt. Ltd. |
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71 | (3) |
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Strategic Interventions in HR |
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74 | (5) |
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79 | (4) |
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E&A, SEIPL: Concluding Observations |
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83 | (1) |
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6 Critical Success Factors in ERP-SAP Implementation and HR |
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84 | (15) |
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Critical Success Factors, Change Management and ERP-SAP Implementation |
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84 | (6) |
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OPGC: A Story of Transitions |
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90 | (1) |
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ASAP Implementation: Benefits, Phases and Strategy |
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91 | (2) |
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Process-Wise Activities Vis-a-Vis the Management of the CSFs |
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93 | (2) |
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CSFs' Relevance Vis-a-Vis the Phase-Wise ASAP Processes |
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95 | (1) |
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OPGC: Concluding Observations |
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95 | (4) |
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99 | (6) |
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99 | (3) |
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Conclusions, Limitations and Future Research |
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102 | (3) |
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105 | (45) |
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Appendix 1 List of Companies with Period and Nature of Organisational Changes |
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107 | (3) |
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Appendix 2 Collation of Number of Interviewees |
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110 | (1) |
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Appendix 3 Schedule of Interviews |
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111 | (1) |
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Appendix 4 Financials of the Case Companies |
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112 | (6) |
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Appendix 5 List of Unions in NALCO |
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118 | (3) |
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Appendix 6 Salient Points of Unit-Level and Organisation-Level Awards in L&T (E&A) |
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121 | (2) |
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Appendix 7 Communication Mechanism in L&T (E&A) |
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123 | (1) |
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Appendix 8 CSF Relevance along the ASAP Implementation Phases |
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124 | (26) |
References |
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150 | (19) |
Index |
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169 | |