This book addresses the challenges of organizing modern-day institutions, focusing on the management of intangible organizational resources of libraries through both library science and management theory. Highlighting new information requirements, knowledge transfer technologies and changing patterns of social behaviour, Intangible Organizational Resourcesexplores how these changes are affecting the organization of information services such as libraries, and discusses what they mean for the effectiveness and quality of their services. Making a unique contribution in an otherwise under-explored field, this is an essential text for those involved in the organization of information services.
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1 Intangible Resources in an Information Society |
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1 | (54) |
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1.1 Tangible vs. Intangible Resources: Definitions and Classification |
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1 | (19) |
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1.2 Types of Intangible Resources |
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20 | (12) |
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1.3 Impact of Socioeconomic Transformation on Intangible Resource Management |
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32 | (4) |
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1.4 Intangible Resources as a Source of Competitive Advantage |
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36 | (19) |
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2 Characteristics and Analysis of Selected Intangible Organisational Resources Related to the Intellectual Capital |
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55 | (76) |
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2.1 Intellectual Capital vs. Intangible Resources Management |
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55 | (9) |
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64 | (23) |
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87 | (27) |
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2.4 Communication and Relationships |
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114 | (17) |
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3 Characteristics and Analysis of Other Intangible Organisational Resources |
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131 | (126) |
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131 | (16) |
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3.2 Organisational Culture |
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147 | (21) |
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168 | (31) |
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199 | (16) |
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3.5 Adaptability and Innovation |
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215 | (19) |
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3.6 Networks and Consortia |
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234 | (11) |
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3.7 Support for New Technologies and Processes |
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245 | (7) |
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3.8 Intellectual Property |
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252 | (5) |
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4 Intangible Organisational Resource Management |
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257 | (64) |
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4.1 Models of Intangible Organisational Resource Management |
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257 | (9) |
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4.2 Measurement of Intangible Resources |
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266 | (18) |
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4.3 Protection of Intangible Resources |
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284 | (9) |
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4.4 Intangible Organisational Resource Management in Polish Libraries: Research Results |
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293 | (28) |
| Conclusion |
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321 | (2) |
| References |
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323 | (42) |
| Index |
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365 | |
Maja Wojciechowska is a Professor at University of Gdansk, Poland. Her research interests revolve around the organization and management of libraries, library marketing, and the promotion of reading and knowledge management in various institutions. Maja is a member of the IFLA Management and Marketing group, on the Advisory Board for the Polish Librarians Association and is Editor-in-Chief of the polish journal Library Management. Since 2007 she has been the Chairman and of the Management and Organization of Libraries conference.
