| Preface |
|
xiii | |
| Acknowledgments |
|
xv | |
| Introduction |
|
xvii | |
| Background |
|
xvii | |
| Identification of Measures |
|
xviii | |
| Selection Criteria |
|
xviii | |
| Presentation of the Measures |
|
xix | |
| Cautions |
|
xxi | |
| Considerations in Using the Measures |
|
xxi | |
|
|
|
1 | (42) |
|
Overall Job Satisfaction (Cammann, Fichman, Jenkins, and Klesh 1983) |
|
|
5 | (1) |
|
Job Satisfaction Relative to Expectations (Bacharach, Bamberger, and Conley 1991) |
|
|
6 | (1) |
|
Minnesota Satisfaction Questionnaire (Weiss, Dawis, England, and Lofquist 1967) |
|
|
7 | (2) |
|
Job in General Scale (Ironson, Smith, Brannick, Gibson, and Paul 1989) |
|
|
9 | (1) |
|
Overall Job Satisfaction (Taylor and Bowers 1974) |
|
|
10 | (1) |
|
Overall Job Satisfaction (Judge, Boudreau, and Bretz 1994) |
|
|
11 | (1) |
|
Global Job Satisfaction (Quinn and Shepard 1974) |
|
|
12 | (2) |
|
Job Satisfaction Survey (Spector 1985) |
|
|
14 | (2) |
|
Job Satisfaction Index (Schriesheim and Tsui 1980) |
|
|
16 | (1) |
|
Job Perception Scale (Hatfield, Robinson, and Huseman 1985) |
|
|
17 | (1) |
|
Overall Job Satisfaction (Brayfield and Rothe 1951) |
|
|
18 | (2) |
|
Job Diagnostic Survey (Hackman and Oldham 1974) |
|
|
20 | (3) |
|
Job Descriptive Index (Smith, Kendall, and Hulin 1969) |
|
|
23 | (3) |
|
Satisfaction With Job Facets (Andrews and Withey 1976) |
|
|
26 | (1) |
|
Global Job Satisfaction (Warr, Cook, and Wall 1979) |
|
|
27 | (2) |
|
Career Satisfaction (Greenhaus, Parasuraman, and Wormley 1990) |
|
|
29 | (1) |
|
Employee Satisfaction With Influence and Ownership (Rosen, Klein, and Young 1986) |
|
|
30 | (2) |
|
Satisfaction with Work Schedule Flexibility (Rothausen 1994) |
|
|
32 | (1) |
|
Pay Satisfaction Questionnaire (Heneman and Schwab 1985) |
|
|
33 | (2) |
|
Index of Organizational Reactions (Dunham and Smith 1979) |
|
|
35 | (6) |
|
Satisfaction With My Supervisor (Scarpello and Vandenberg 1987) |
|
|
41 | (2) |
|
Organizational Commitment |
|
|
43 | (24) |
|
Organizational Commitment Questionnaire (Mowday, Steers, and Porter 1979) |
|
|
46 | (3) |
|
Shortened Organizational Commitment Questionnaire (Mowday, Steers, and Porter 1979 and 1982) |
|
|
49 | (2) |
|
Affective, Normative, and Continuance Commitment (Allen and Meyer 1990) |
|
|
51 | (3) |
|
Psychological Attachment Instrument (O'Reilly and Chatman 1986) |
|
|
54 | (2) |
|
Organizational Commitment (Cook and Wall 1980) |
|
|
56 | (2) |
|
Organizational Commitment (General Social Survey 1991) |
|
|
58 | (1) |
|
Organizational Commitment Scale (Balfour and Wechsler 1996) |
|
|
59 | (2) |
|
Organizational Commitment (Jaros, Jermier, Koehler, and Sincich 1993) |
|
|
61 | (2) |
|
Career Commitment (Blau 1989) |
|
|
63 | (1) |
|
Commitment to a Parent Company Versus Local Operation (Gregersen and Black 1992) |
|
|
64 | (1) |
|
Supervisor-Related Commitment (Becker, Billings, Eveleth, and Gilbert 1996) |
|
|
65 | (2) |
|
|
|
67 | (54) |
|
Job Diagnostic Survey, With Revisions (Hackman and Oldham 1974, with revisions from Idaszak and Drasgow 1987) |
|
|
70 | (6) |
|
Job Characteristics Inventory (Sims, Szilagyi, and Keller 1976) |
|
|
76 | (2) |
|
Multimethod Job Design Questionnaire (Campion 1988) |
|
|
78 | (4) |
|
Job Demands and Decision Latitude (Karasek 1979) |
|
|
82 | (2) |
|
Job Characteristics Based on the Dictionary of Occupational Titles (Roos and Treiman 1980) |
|
|
84 | (2) |
|
Job Complexity Based on the Dictionary of Occupational Titles (Hunter 1980) |
|
|
86 | (4) |
|
Job Cognitions (Williams and Anderson 1991) |
|
|
90 | (1) |
|
Job Overload (Caplan, Cobb, French, Van Harrison, and Pinneau 1980) |
|
|
90 | (1) |
|
Job Routinization and Formalization (Bacharach, Bamberger, and Conley 1990) |
|
|
91 | (2) |
|
Subjective Monotony (Melamed, Ben-Avi, Luz, and Green 1995) |
|
|
93 | (1) |
|
Work Control (Dwyer and Ganster 1991) |
|
|
94 | (2) |
|
Job Control, Cognitive Demand, and Production Responsibility (Jackson, Wall, Martin, and Davids 1993) |
|
|
96 | (2) |
|
Control and Complexity (Frese, Kring, Soose, and Zempel 1996) |
|
|
98 | (2) |
|
Job Uncertainty, Complexity, Variety, and Interdependence (Dean and Snell 1991) |
|
|
100 | (3) |
|
Job Interdependence (Pearce and Gregersen 1991) |
|
|
103 | (1) |
|
Extent of Computer Use (Medcof 1996) |
|
|
104 | (2) |
|
Supportive and Non-Controlling Supervision (Oldham and Cummings 1996) |
|
|
106 | (2) |
|
Supervisory Support (Greenhaus, Parasuraman, and Wormley 1990) |
|
|
108 | (1) |
|
Developmental Experiences (Wayne, Shore, and Liden 1997) |
|
|
109 | (1) |
|
Performance Appraisal System Knowledge (Williams and Levy 1992) |
|
|
110 | (1) |
|
Work-Related Expectancies (Eisenberger, Fasolo, and Davis-LaMastro 1990) |
|
|
111 | (2) |
|
Empowerment at Work Scale (Spreitzer 1995) |
|
|
113 | (2) |
|
Social Support (Caplan, Cobb, French, Van Harrison, and Pinneau 1975) |
|
|
115 | (2) |
|
Perceived Organizational Support (POS) (Eisenberger, Huntington, Hutchinson, and Sowa 1986) |
|
|
117 | (2) |
|
Perceptions of Organizational Politics Scale (Kacmar and Ferris 1991) |
|
|
119 | (2) |
|
|
|
121 | (24) |
|
Work Tension Scale (House and Rizzo 1972) |
|
|
123 | (1) |
|
Job-Related Tension Index (Kahn, Wolfe, Quinn, and Snoek 1964) |
|
|
124 | (2) |
|
Burnout Measure (Pines and Aronson 1988) |
|
|
126 | (1) |
|
Work-Related Depression, Anxiety, and Irritation (Caplan, Cobb, French, Van Harrison, and Pinneau 1980) |
|
|
127 | (1) |
|
Frustration With Work (Peters, O'Connor, and Rudolf 1980) |
|
|
128 | (1) |
|
Stress Diagnostic Survey (Ivancevich and Matteson 1980) |
|
|
129 | (3) |
|
Job Stress Scale (Parker and Decotiis 1983) |
|
|
132 | (1) |
|
Inventory of Stressful Events (Motowidlo, Packard, and Manning 1986) |
|
|
133 | (2) |
|
Occupational Stress Scale (House, McMichael, Wells, Kaplan, and Landerman 1979) |
|
|
135 | (2) |
|
Perceived Job Stressors (Kanner, Kafry, and Pines 1978) |
|
|
137 | (2) |
|
Commute Strain Scale (Kluger 1998) |
|
|
139 | (2) |
|
Work-Specific Control Problems (Remondet and Hansson 1991) |
|
|
141 | (2) |
|
Industrial Relations Event Scale (Kelloway, Barling, and Shah 1993) |
|
|
143 | (2) |
|
|
|
145 | (18) |
|
Role Conflict and Ambiguity (Rizzo, House, and Lirtzman 1970) |
|
|
147 | (2) |
|
Role Conflict and Ambiguity (House, Schuler, and Levanoni 1983) |
|
|
149 | (2) |
|
Role Hassles Index (Zohar 1997) |
|
|
151 | (2) |
|
Role Overload (Bacharach, Bamberger, and Conley 1990) |
|
|
153 | (1) |
|
Cross-Cultural Role Conflict, Ambiguity, and Overload (Peterson et al. 1995) |
|
|
154 | (2) |
|
Inter-Role Conflict (Thompson and Werner 1997) |
|
|
156 | (1) |
|
Role Justice (Zohar 1995) |
|
|
157 | (1) |
|
Job Role Ambiguity (Breaugh and Colihan 1994) |
|
|
158 | (2) |
|
Goal and Process Clarity (Sawyer 1992) |
|
|
160 | (1) |
|
Job Role Discretion (Gregersen and Black 1992) |
|
|
161 | (1) |
|
Role Innovation (West 1987) |
|
|
162 | (1) |
|
|
|
163 | (34) |
|
Distributive and Procedural Justice (Sweeney and McFarlin 1997) |
|
|
165 | (2) |
|
Distributive and Procedural Justice (Joy and Witt 1992) |
|
|
167 | (1) |
|
Distributive and Procedural Justice (Parker, Baltes, and Christiansen 1997) |
|
|
168 | (2) |
|
Distributive, Procedural, and Interactive Justice (Niehoff and Moorman 1993) |
|
|
170 | (2) |
|
Distributive Justice Index (Price and Mueller 1986) |
|
|
172 | (2) |
|
Procedural Justice (McFarlin and Sweeney 1992) |
|
|
174 | (1) |
|
Procedural and Interactive Justice (Moorman 1991) |
|
|
175 | (2) |
|
Procedural Justice (Folger and Konovsky 1989) |
|
|
177 | (2) |
|
Procedural Fairness, Employee Voice, and Justification (Daly and Geyer 1994) |
|
|
179 | (2) |
|
Perceived Injustice (Hodson, Creighton, Jamison, Rieble, and Welsh 1994) |
|
|
181 | (1) |
|
Procedural and Interactive Justice (Farh, Earley, and Lin 1997) |
|
|
182 | (2) |
|
Procedural Fairness (Scarpello and Jones 1996) |
|
|
184 | (2) |
|
Fairness in Skill-Based Pay (Lee, Law, and Bobko 1998) |
|
|
186 | (1) |
|
Procedural and Distributive Fairness of Gainsharing (Welbourne, Balkin, and Gomez-Mejia 1995) |
|
|
187 | (2) |
|
Procedural Fairness Standards in Pay (Jones, Scarpello, and Bergmann 1999) |
|
|
189 | (3) |
|
Procedural Justice in Performance Appraisal (Dulebohn and Ferris 1999) |
|
|
192 | (1) |
|
Procedural Fairness in Restructuring and Layoffs (Mansour-Cole and Scott 1998) |
|
|
193 | (2) |
|
Perceived Fairness in Goal Setting (Roberson, Moye, and Locke 1999) |
|
|
195 | (1) |
|
Fairness Perceptions of an Organizational Policy (Grover 1991) |
|
|
196 | (1) |
|
|
|
197 | (20) |
|
Work Interference With Family and Family Interference With Work (Gutek, Searle, and Klepa 1991) |
|
|
199 | (2) |
|
Work-Family Conflict (Kopelman, Greenhaus, and Connolly 1983) |
|
|
201 | (1) |
|
Work-Family Conflict and Family-Work Conflict (Netemeyer, Boles, and McMurrian 1996) |
|
|
202 | (2) |
|
Job-Family Role Strain Scale (Bohen and Viveros-Long 1981) |
|
|
204 | (2) |
|
Career-Family Attitudes (Sanders, Lengnick-Hall, Lengnick-Hall, and Steele-Clapp 1998) |
|
|
206 | (4) |
|
Job and Non-Work Conflict (Small and Riley 1990) |
|
|
210 | (2) |
|
Work-Home Conflict (Bacharach, Bamberger, and Conley 1991) |
|
|
212 | (1) |
|
Work to Family Conflict Scale (Stephens and Sommer 1996) |
|
|
213 | (2) |
|
Control Over Areas of Work and Family (Thomas and Ganster 1995) |
|
|
215 | (2) |
|
|
|
217 | (18) |
|
Organizational Culture Profile (O'Reilly, Chatman, and Caldwell 1991) |
|
|
220 | (4) |
|
Goal Congruence (Vancouver and Schmitt 1991) |
|
|
224 | (1) |
|
Person-Organization Fit Scale (Bretz and Judge 1994) |
|
|
225 | (2) |
|
Perceived Person-Organization Fit (Cable and Judge 1996) |
|
|
227 | (1) |
|
Perceived Person-Organization Fit (Lovelace and Rosen 1996) |
|
|
228 | (1) |
|
Person-Environment Fit (Caplan, Cohb, French, Van Harrison, and Pinneau 1980) |
|
|
229 | (4) |
|
Perceived Ability-Job Fit (Abdel-Halim 1981) |
|
|
233 | (2) |
|
|
|
235 | (28) |
|
Organizational Citizenship Behavior (Moorman and Blakely 1995) |
|
|
238 | (2) |
|
Organizational Citizenship Behaviors (Williams and Anderson 1991) |
|
|
240 | (2) |
|
Organizational Citizenship Behavior (Podsakoff, MacKenzie, Moorman, and Fetter 1990) |
|
|
242 | (3) |
|
Organizational Citizenship Behavior (Smith, Organ, and Near 1983) |
|
|
245 | (2) |
|
Chinese Organizational Citizenship Scale (Farh, Earley, and Lin 1997) |
|
|
247 | (2) |
|
Measuring Ingratiatory Behaviors in Organizational Settings (Kumar and Beyerlein 1991) |
|
|
249 | (3) |
|
Taking Charge (Morrison and Phelps 1999) |
|
|
252 | (1) |
|
Helping and Voice Behaviors (Van Dyne and LePine 1998) |
|
|
253 | (2) |
|
On-the-Job Behaviors (Lehman and Simpson 1992) |
|
|
255 | (2) |
|
Antisocial Behaviors (Robinson and O'Leary-Kelly 1998) |
|
|
257 | (1) |
|
Victimization Behavior in the Workplace (Aquino, Grover, Bradfield, and Allen 1999) |
|
|
258 | (1) |
|
Deviant Behaviors (Aquino, Lewis, and Bradfield 1999) |
|
|
259 | (2) |
|
Influence Tactics (Schriesheim and Hinkin 1990) |
|
|
261 | (2) |
|
|
|
263 | (22) |
|
Value Attainment (Rokeach 1973) |
|
|
266 | (2) |
|
Work Values Inventory (Manhardt 1972) |
|
|
268 | (2) |
|
Protestant Work Ethic (Mirels and Garrett 1971) |
|
|
270 | (2) |
|
Chinese Values Survey (Chinese Culture Connection 1987) |
|
|
272 | (3) |
|
Work Value Survey (Schwartz 1994) |
|
|
275 | (3) |
|
Measure of Ethical Viewpoints (Brady and Wheeler 1996) |
|
|
278 | (4) |
|
Individual Beliefs About Organizational Ethics (Froelich and Kottke 1991) |
|
|
282 | (2) |
|
Perceived Importance of Workplace Values (Van Dyne, Graham, and Dienesch 1994) |
|
|
284 | (1) |
| References |
|
285 | (24) |
| Name Index |
|
309 | (6) |
| Subject Index |
|
315 | (12) |
| About the Author |
|
327 | |
