When your customers succeed, your business succeeds. Customer Success is all about generating revenue growth through customer relationships, outcomes, trust, loyalty, retention and referrals – and Kellie Lucas is a pioneer in the discipline....Loe edasi...
Discover the key to positive workplaces and better results from one of Britains most successful leaders._______________________________The Guardian______________________________...Loe edasi...
Actionable tools and insights that are essential to unlocking your potential Oscar Munoz, former CEO of United Airlines In his groundbreaking bestseller Emotional Intelligence, Daniel Goleman revolutionized how we think about intelligence...Loe edasi...
(Ilmumisaeg: 10-Jun-2025, Hardback, Kirjastus: Harvard Business Review Press, ISBN-13: 9781647829735)
Porsches for soccer moms? Patagonia vests for finance bros? Crocs for trendsetters? Weight Watchers for wellness? What happens when growing your brand requires serving new customers with different wants and needs than your current customers?...Loe edasi...
This book provides an in-depth explanation of public pension plan management and the decision-making processes surrounding pension policies within state and local governments in the United States. This book provides an in-depth expl...Loe edasi...
Artificial intelligence and Generative AI threaten to change everything about how we work, but how can you be prepared for these changes? This is the book for you. From a leading expert on artificial intelligence and generative AI, this practical,...Loe edasi...
Explore the applications, opportunities and considerations of AI for business and unlock value and growth for your organization. Understand and harness the power of artificial intelligence to drive growth and innovation with this compre...Loe edasi...
This book provides a disciplined, systematic look at what is necessary to the planning and implementation of an effective Integrated Marketing Communications (IMC) programme. Throughout, attention is paid to balancing theory with practical applica...Loe edasi...
The essential guide to creating a successful organization by making things easier, better and more straightforward for your customers.Across all sectors, organizations fixation with functionality have meant that the human element...Loe edasi...
This textbook provides an overview of the core concepts, theories and methods in strategic communication. The content of this 2nd edition has been fully updated to incorporate the latest research and practice examples, including a new chap...Loe edasi...
Discover how the worlds best brands create outstanding customer experience, engaged teams and market-beating growth with this practical guide, providing a model that will help any organization deliver effective and seamless customer eng...Loe edasi...
(Ilmumisaeg: 23-Mar-2017, Paperback / softback, Kirjastus: Random House Business Books, ISBN-13: 9781847941497)
Offers field-tested approach to negotiating in hostage situations. In this book, the author, an FBI kidnapping negotiator, reveals the principles that helped him and his colleagues succeed when it mattered and peoples lives were at stake....Loe edasi...
