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E-book: Marketing Book

Edited by (University of Strathclyde, UK), Edited by (University of Strathclyde, UK)
  • Format: 616 pages
  • Pub. Date: 14-Apr-2016
  • Publisher: Routledge
  • Language: eng
  • ISBN-13: 9781134506125
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  • Format: 616 pages
  • Pub. Date: 14-Apr-2016
  • Publisher: Routledge
  • Language: eng
  • ISBN-13: 9781134506125
Other books in subject:

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The Marketing Book is everything you need to know but were afraid to ask about marketing. Divided into 25 chapters, each written by an expert in their field, it's a crash course in marketing theory and practice. From planning, strategy and research through to getting the marketing mix right, branding, promotions and even marketing for small to medium enterprises.

This classic reference from renowned professors Michael Baker and Susan Hart was designed for student use, especially for professionals taking their CIM qualifications. Nevertheless, it is also invaluable for practitioners due to its modular approach. Each chapter is set out in a clean and concise way with plenty of diagrams and examples, so that you don't have to dig for the information you need. Much of this long-awaited seventh edition contains brand new chapters and a new selection of experts to bring you bang up to date with the latest in marketing thought. Also included are brand new content in direct, data and digital marketing, and social marketing.

If you're a marketing student or practitioner with a question, this book should be the first place you look.

Reviews

This is an essential starting point for any student wanting the most comprehensive survey of marketing theory and practice available today. You cannot beat it. - Professor Mark Tadajewski, Durham University, UK

This is the go-to book of the marketing discipline comprehensive, thought-provoking and utterly dependable. Its contribution reaches way beyond the business school. As a social marketer, I have worked for many years with colleagues in public health and often think how much they could learn from it. I have in mind not just the finer points of sustained behaviour change which marketers have mastered with such skill and which this text elucidates so well, but also the invaluable insights it provides into the methods of their competitors - what Margaret Chan, Director-General of WHO, calls Big Tobacco, Big Food, Big Soda, and Big Alcohol and whose powerful business interests, she reminds us, have to be combatted if public health is to prevail. The Marketing Book is the ideal user-manual for this vital work. - Professor Gerard Hastings, The Institute for Social Marketing, University of Stirling, UK

Marketing has seen huge changes over the last 20 years with the opportunity from new digital media and technologies which have been enthusiastically adopted by consumers and businesses alike. Yet, the fundamentals of successful marketing remain the same and, for me, The Marketing Book, is the best single source to rapidly learn and return to for the core principles of applied marketing strategy from the leading specialists in the UK. - Dr Dave Chaffey. Digital Marketing Strategist, Publisher of digital marketing education site: www.SmartInsights.com and co-author: Emarketing Excellence: Planning and Optimizing your Digital Marketing (also by Routledge)

List of figures
viii
List of tables
xi
List of contributors
xiii
PART I Organisation and planning
1(148)
1 What is marketing?
3(18)
Michael J. Baker
2 Postmodern marketing: dead and buried or alive and kicking?
21(16)
Stephen Brown
3 Marketing theory
37(16)
Lisa O'Malley
Maria Lichrou
4 The basics of marketing strategy
53(33)
Robin Wensley
5 Strategic marketing planning: theory and practice
86(35)
Malcolm McDonald
6 Implementing strategic change
121(28)
Lloyd C. Harris
Kate L. Daunt
PART II The framework of marketing
149(146)
7 Consumer behaviour
151(15)
Mark Gabbott
Gill Hogg
8 Marketing research
166(25)
David F. Birks
9 Qualitative research
191(20)
Len Tiu Wright
Rose Wright
10 Quantitative methods in marketing
211(60)
Steve Baron
Rachel Ashman
11 Segmentation
271(24)
Lyndon Simkin
PART III Managing marketing in practice
295(172)
12 The marketing mix
297(17)
Michael J. Baker
13 New product development
314(23)
Susan Hart
14 Pricing
337(25)
Mark Billige
David Smith
15 Sales management
362(32)
Spiros Gounaris
16 The roles of brands revisited
394(21)
Francesca Dall'olmo Riley
17 The end of marketing as usual: `be social: be digital'
415(24)
Jim Hamill
18 Customer relationship management: strategy and implementation
439(28)
Adrian Payne
Pennie Frow
PART IV Marketing applications and contexts of marketing
467(160)
19 Services marketing
469(25)
Toni Hilton
20 International marketing
494(14)
Anne Marie Doherty
21 Social marketing
508(25)
Rebekah Russell-Bennett
22 Marketing for nonprofit organisations
533(22)
Adrian Sargeant
Ian Macquillin
23 Marketing ethics
555(18)
Andrea Prothero
24 Green marketing
573(25)
Ken Peattie
25 Retailing
598(29)
Leigh Sparks
Index 627
Michael J Baker is Emeritus Professor of Marketing at the University of Strathclyde, UK. He founded the Department of Marketing in 1971.

Susan Hart will be Dean of Durham University Business School from July 2016, prior to this she was Dean and Associate Deputy Principal at the University of Strathclyde, UK