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El. knyga: Personal Resilience for Healthcare Staff: When the Going Gets Tough

(Senior Research Fellow, School of Social Science & Public Policy, Keele University, Keele, Staffordshire, ST5 5BG, UK)
  • Formatas: EPUB+DRM
  • Išleidimo metai: 01-Nov-2024
  • Leidėjas: CRC Press
  • Kalba: eng
  • ISBN-13: 9781040280164
  • Formatas: EPUB+DRM
  • Išleidimo metai: 01-Nov-2024
  • Leidėjas: CRC Press
  • Kalba: eng
  • ISBN-13: 9781040280164

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If people and organisations in healthcare cannot care for themselves, how can they care for the populations and communities they exist to serve? Healthcare professionals and their organisations are subject to growing pressures, including regular reviews and reorganisations, coping with the impact of an aging population, financial pressures, shrinking of career prospects and enhanced expectations of what a healthcare system can do - all within a fierce media spotlight. Many healthcare staff also experience physical and psychological stress caused by long working hours. This practical guide has been written specifically for individuals who are experiencing anxieties engendered by working in healthcare. It examines the reasons why healthcare organisations are susceptible to these difficulties and considers the possible causes of such stress. By adopting a workbook format it suggests practical ways personal resilience can be developed and enhanced, and offers tools to stimulate thought and assist this process. Human resource managers, counsellors, training and development professionals, coaches, mentors and leadership consultants within healthcare organisations will also find this workbook enlightening.

Recenzijos

'Healthcare professionals and the organisations they work for face increasing challenges, whether caring for the sick or working at an operational level. Remaining healthy and resilient is a challenge so this book is a welcome resource... It has merit as a self-help book but would probably be even better used as an organisational resource, thus ensuring everyone is moving in a similar direction.' Phil Russell, lecturer practitioner bereavement service, The Rowans Hospice, Hampshire, UK, Nursing Older People Journal 'Written in an engaging and accessible style, this is a useful resource for nurse managers, team leaders and educationalists, if only to act as an aide-memoire.' Rebecca Verity, NIHR doctoral research fellow, King's College London, UK, Cancer Nursing Practice Journal

Foreword v
Who should read this book? vii
About the author viii
Acknowledgements ix
Introduction 1(4)
How to use this book 5(4)
Part 1 The Way We Live Now
9(20)
1 Employment in today's organisations
11(10)
2 Healthcare organisations: cradled in anxiety?
21(8)
Part 2 Personal Resilience: Strategies for Survival
29(22)
What do we mean by personal resilience?
31(4)
3 Ensuring a secure base
35(4)
4 A reality orientation
39(4)
5 An ability to improvise
43(6)
6 Self-care
49(2)
Part 3 Resources
51(82)
Introduction
53(2)
Personal Resources
55(1)
Constructing a lifeline
56(1)
Core process exercise
57(1)
Emotional intelligence questionnaire
58(11)
Finding, decoding and experimenting with `trigger' events
69(1)
Life launch
70(5)
Personal SWOT analysis
75(1)
Strategies, strengths, resources, insights review
76(1)
The shield
77(2)
Work-life balance wheel
79(2)
Work values cards
81(2)
Organisational Resources
83(1)
Action learning
84(1)
Appreciative inquiry
85(3)
Assessment centre
88(1)
Attachments
89(1)
Best boss exercise
90(1)
Coaching
91(4)
Development centre
95(1)
Emotional intelligence
96(3)
Focus groups
99(1)
Giving and getting feedback
100(2)
Managing emails
102(1)
Managing meetings
103(2)
Mentoring
105(2)
Nine tips for overcoming procrastination
107(2)
Role negotiation technique
109(2)
Say what you see
111(1)
Secondments
112(1)
Shadowing
113(2)
Some helpful aphorisms
115(3)
Techniques for dealing with anger in others
118(2)
Three types of behaviour
120(2)
Tips on dealing with face-to-face criticism
122(2)
What healthcare organisations should be doing
124(9)
Further reading 133(4)
Index 137
John Edmonstone is a leadership, management and organisation development consultant who works in the public sector in the UK. He has held a wide range of line, project and human resource management positions and runs a successful consultancy business based in Ripon, North Yorkshire. He is Senior Research Fellow at the School of Public Policy and Professional Practice at Keele University, Fellow at the Institute for International Health and Development, Queen Margaret University, Edinburgh, Associate at the Centre for Innovation in Health Management, University of Leeds, Associate at the Edinburgh Institute of Leadership and Management Practice, Edinburgh Napier University, and Visiting Lecturer on the Master's in International Health programme, University of Copenhagen. He is External Examiner for the MA in Medical Leadership in Clinical Settings at the University of Brighton.