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E-book: Reference Services and Technical Services: Interactions in Library Practice

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This book, first published in 1984, analyses the provision of more effective library service by relying more heavily on collaboration between reference and technical services librarians.

Introduction: The Nature of the Problem, If It Is a Problem 3(8)
Gordon Stevenson
HISTORICAL BACKGROUND
View from the Top: The Library Administrator's Changing Perspective on Standardization Schemes and Cataloging Practices in American Libraries, 1891-1901
11(20)
Wayne A. Wiegand
AN OVERVIEW
Current Issues in Technical Services
31(14)
Gordon Stevenson
Adrninistrauve Arrangements
33(2)
National Standards
35(1)
Complexity
36(1)
The Online Catalog
37(1)
Library of Congress Subject Headings
38(1)
Classification
38(2)
Conclusion
40(5)
ORGANIZATIONAL ARRANGEMENTS
The Changing Roles and Relationships of Staff in Technical Services and Reference/Readers' Services in the Era of Online Public Access Catalogs
45(10)
Pauline A. Cochrane
The Ecumenical Library
55(10)
Michael Gorman
Noblesse Oblige: Collection Development as a Public Service Responsibility
65(12)
Larry Earl Bone
DOCUMENT DESCRIPTION
The Impact of AACR2 on the Harvard Library Union Catalog: A Case Study
77(12)
Carol F. Ishimoto
The Union Catalog
77(3)
The DUC Standards
80(2)
The Impact of AACR2
82(7)
Inter-Library Loan as an Unobtrusive Measure of Bibliographic Efficiency
89(10)
Sally Stevenson Gwen Deiber
Reference Services, Serials Cataloging, and the Patron
99(10)
Deborah J. Karpuk
Organization
99(1)
Patron Confusion
100(1)
Control
101(1)
Public Service
102(1)
Reference Service
102(2)
Problem Solving
104(1)
Conclusion
105(4)
SUBJECT ORGANIZATION AND ACCESS
The Flaw of Subject Access in the Library Catalog: An Opinion
109(4)
Norman D. Stevens
User Categories and User Convenience in Subject Cataloging
113(20)
Francis Miksa
Introduction
113(1)
Cutter and User Convenience
114(3)
User Categories: Shifting Ideas at the Turn of the Century
117(2)
Library Differentiation by Size
119(4)
Library Differentiation by Type
123(2)
The Failure of User Categories Based on Types of Libraries
125(4)
Observations
129(4)
Where Have All the Moonies Gone?
133(12)
Sanford Berman
Descriptive Cataloging
136(3)
Subject Cataloging
139(6)
Classification Schemes as Cognitive Maps
145(10)
Richard A. Gray
The DDC and Its Users: Current Policies
155(12)
John A. Humphry Judith Kramer-Greene
Introduction
155(2)
Change
157(1)
Who Makes Major Policy Changes?
157(1)
The Editorial Process
158(2)
Responses to Users' Needs
160(1)
Conclusion
161(6)
READERS' FORUM
Personality, Knowledge, and the Reference Librarian
167(6)
Charles D. Patterson
Forthcoming In The Reference Librarian 173
Gordon Stevenson, Sally Stevenson