Harness commercial marketing techniques to spark social change!American Express, Avon, BMW, Kelloggs, Liz Claiborne, McDonalds, Reebok, and other corporations have embraced social and cause-related marketing as a way to connect with their customers. This vital book examines the how and why as well as the causes and effects of this fast-growing trend in marketing. Social Marketing brings you:
an overview of recent global developments in social marketing a study comparing the effectiveness of a CRM program with that of ambush advertising a case study of Hungersite.com that investigates motivations for donating time, money, and other resources to charities a wary look at the darker side of globalization and liberalization and more!