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Routledge Handbook of Corporate Social Responsibility Communication [Kõva köide]

Edited by (University of Minnesota-Twin Cities, USA)
  • Formaat: Hardback, 372 pages, kõrgus x laius: 254x178 mm, kaal: 870 g, 14 Tables, black and white; 13 Line drawings, black and white; 13 Illustrations, black and white
  • Sari: Routledge Handbooks in Communication Studies
  • Ilmumisaeg: 22-Nov-2022
  • Kirjastus: Routledge
  • ISBN-10: 1032019093
  • ISBN-13: 9781032019093
  • Formaat: Hardback, 372 pages, kõrgus x laius: 254x178 mm, kaal: 870 g, 14 Tables, black and white; 13 Line drawings, black and white; 13 Illustrations, black and white
  • Sari: Routledge Handbooks in Communication Studies
  • Ilmumisaeg: 22-Nov-2022
  • Kirjastus: Routledge
  • ISBN-10: 1032019093
  • ISBN-13: 9781032019093
Winner of the National Communication Associations Public Relations Division 2023 Outstanding Book Award

This handbook is a resource for students, faculty, and researchers who are focused on understanding the role communication plays in the formation and execution of corporate social responsibility (CSR) activities.

Bringing together authors who are thought-leaders and emerging scholars from diverse theoretical and methodological perspectives, it examines the issues central to CSR communication including: theoretical underpinnings, form and content of CSR messaging, the boundaries of engagement, and the tensions associated with CSR communication. It offers a unique combination of functional and formative approaches to CSR communication designed to expose readers to a blend of approaches. With attention to issues of diversity, equity, and inclusion, this handbook also explicitly addresses recent societal changes and how those changes will impact CSR communication research and practices in the future.

Offering both a strong introduction to topics for novices as well as a more advanced interrogation of CSR communication for more knowledgeable readers, the handbook is appropriate for advanced students and researchers in public relations, strategic communication, organizational communication, and allied fields.

Arvustused

"An impressive collection of leading thinkers in the CSR space address important topics in this book, including corporate advocacy, CSR crisis, stakeholder engagement, and transparency among a broad range of organization types. This volume is a 'must-have' reference for any scholar or student of CSR."

Denise Sevick Bortree, Director of the Arthur W. Page Center, The Pennsylvania State University, USA

"This is a wonderful compendium of research on CSR communication featuring the worlds leading scholars in the field along with some of the best new voices emerging across the globe. If you only read one book on CSR this year, make it this one."

Andrew Crane, Director of the Centre for Business, Organisations and Society, University of Bath, UK

"This Handbook brings together leading CSR communication scholars to offer a diverse range of perspectives and topical emphases that will guide and inspire research. The Handbook not only captures existing literature; it pushes past the boundaries of existing CSR scholarship to set an exciting agenda for the future."

Joshua B. Barbour, University of Texas at Austin, USA "An impressive collection of leading thinkers in the CSR space address important topics in this book, including corporate advocacy, CSR crisis, stakeholder engagement, and transparency among a broad range of organization types. This volume is a 'must-have' reference for any scholar or student of CSR."

Denise Sevick Bortree, Director of the Arthur W. Page Center, The Pennsylvania State University, USA

"This is a wonderful compendium of research on CSR communication featuring the worlds leading scholars in the field along with some of the best new voices emerging across the globe. If you only read one book on CSR this year, make it this one."

Andrew Crane, Director of the Centre for Business, Organisations and Society, University of Bath, UK

"This Handbook brings together leading CSR communication scholars to offer a diverse range of perspectives and topical emphases that will guide and inspire research. The Handbook not only captures existing literature; it pushes past the boundaries of existing CSR scholarship to set an exciting agenda for the future."

Joshua B. Barbour, University of Texas at Austin, USA

List of Contributors
xi
CSR Communication Research --- Praxis and Promise 1(8)
Amy O'Connor
SECTION I Mapping the Field of CSR Communication
9(104)
1 CSR Communication from a Public Relations Perspective
11(10)
Sora Kim
2 Organizational Communication and Corporate Social Responsibility: Critical Perspectives and Reflections on the Public Good
21(13)
Steve May
3 CSR Communication from a Rhetorical and Semiotic Perspective
34(12)
Andrea Catellani
Øyvind Ihlen
4 Communicating CSR across Cultures: From Global and Local to Glocal Challenges
46(14)
Parichart Sthapitanonda
Chanapa Itdhiamomkulchai
5 Articulating the Value of an Institutional Perspective in CSR Communication Research
60(13)
Amy O'Connor
John C. Hammers
6 Constitutive Views on CSR Communication: The Communicative Constitution of Responsible Organization, Organizing, and Organizationality
73(12)
Dennis Schoeneborn
Sarah Glozer
Hannah Trittin-Ulbrich
7 Toward a Multi-Dimensional Network Model of CSR Initiatives
85(16)
Aimei Yang
Adam J. Saffer
8 A Conversation about Three Key yet Underexplored Tensions in Contemporary Notions of CSR Communication
101(12)
Mette Morsing
Cynthia Stohl
SECTION II Form and Content of CSR Communication
113(84)
9 CSR Communication Message Effects
115(13)
Hyejoon Rim
Weiting Tao
10 Visual Strategies for CSR Communication
128(11)
Sun Young Lee
Sungwon Chung
11 CSR Communication and the Commodification of Compassion
139(13)
Urh Golob
Natah Verk
12 CSR Communication and Social Media
152(13)
Hao Xu
13 CSR and Crisis Communication: Exploring the Research on CSR Crisis Communication
165(12)
W. Timothy Coombs
14 Corporate Social Advocacy
177(14)
Barbara Miller Gaither
Lucinda Austin
15 A Conversation about Conceptual and Methodological Challenges in CSR Communication Research
191(6)
Amy O'Connor
Holly Overton
SECTION III Exploring Organizational Influences on CSR Communication
197(84)
16 CSR Communication in Stigmatized Industries
199(10)
Tae Ho Lee
17 Toward a Relational CSR Model: CSR Communication of Global Fortune 100 during COVID-19 Pandemic
209(19)
Nur Uysal
18 Corporate Social Responsibility in Small- and Medium-Sized Fast-Growth Private Firms: How Is CSR Conceived, Enacted, and Communicated?
228(12)
Peggy Cunningham
19 Overcoming the Dark Side of CSR Communication and Employee Relations
240(12)
Ganga S. Dhanesh
20 CSR Communication and Organizational Leadership: How Does CSR Communication Contribute to Responsible Organizational Leadership?
252(11)
Anne Ellerup Nielsen
Christa Thomsen
21 Organizational History and CSR Communication
263(12)
Claudia Janssen Danyi
22 A Conversation about the Communicative Constitution of CSR and Its Implications for Business and Society
275(6)
Franfois Cooren
Michelle Shumate
SECTION IV Exploring Social and Stakeholder Influences on CSR Communication
281(86)
23 CSR Communication and Legitimacy Creation
283(13)
Holly Overton
Virginia Harrison
Nicholas Eng
24 Understanding CSR Partnership Communication from a Portfolio Approach
296(14)
Chuqing Dong
Yiqi Li
25 The Collaboration Communication Conundrum: NGOs as CSR Actors, Beneficiaries, and Adversaries
310(13)
Jiawei Sophia Fu
Yoori Yang
26 CSR in the Community: Implications for Communication, Development, and Engagement
323(10)
Vidhi Chaudhri
Asha Kaul
27 Contesting the Meaning and Boundaries of "Safety" as CSR in the Mining Industry
333(13)
Amy O'Connor
28 Controversial Corporate Social Responsibility: The Challenge Ahead?
346(11)
Wim J. L. Elving
29 A Conversation about the Future of CSR Communication Research
357(10)
Christen Buckley
Katie Haejung Kim
Nitzan Navick
Bennet Schwoon
Index 367
Amy OConnor is an associate professor in the Hubbard School of Journalism & Mass Communication at the University of MinnesotaTwin Cities. Her research explores what CSR means to corporations and stakeholders, how institutional level pressure determines CSR, and how CSR influences stakeholder-organization relationships. Her research is published in diverse disciplinary journals: Business & Society, Management Communication Quarterly, and Public Relations Review.