"This book teaches test managers what they need to know to achieve advanced skills in test estimation, test planning, test monitoring, and test control. Readers will learn how to define the overall testing goals and strategies for the systems being tested. This hands-on, exercise-rich book provides experience with planning, scheduling, and tracking these tasks. You'll be able to describe and organize the necessary activities as well as learn to select, acquire, and assign adequate resources for testing tasks. You'll learn how to form, organize, and lead testing teams, and master the organizing of communication among the members of the testing teams, and between the testing teams and all the other stakeholders. Additionally, you'll learn how to justify decisions and provide adequate reporting information where applicable. With over thirty years of software and systems engineering experience, author Rex Black is President of RBCS, is a leader in software, hardware, and systems testing, and is the most prolific author practicing in the field of software testing today. He has published a dozen books on testing that have sold tens of thousands of copies worldwide. He is past president of the International Software Testing Qualifications Board (ISTQB) and a director of the American Software Testing Qualifications Board (ASTQB). This book will help you prepare for the ISTQB Advanced Test Manager exam. Included are sample exam questions, at the appropriate level of difficulty, for most of the learning objectives covered by the ISTQB Advanced Level Syllabus. The ISTQB certification program is the leading software tester certification program in the world. With about 300,000 certificate holders and a global presence in over 50 countries, you can be confident inthe value and international stature that the Advanced Test Manager certificate can offer you. This second edition has been thoroughly updated to reflect the new ISTQB Advanced Test Manager 2012 Syllabus, and the latest ISTQB Glossary. This edition reflects Rex Black's unique insights into these changes, as he was one of the main participants in the ISTQB Advanced Level Working Group"--
This book teaches test managers what they need to know to achieve advanced skills in test estimation, test planning, test monitoring, and test control. Readers will learn how to define the overall testing goals and strategies for the systems being tested.
This hands-on, exercise-rich book provides experience with planning, scheduling, and tracking these tasks. You'll be able to describe and organize the necessary activities as well as learn to select, acquire, and assign adequate resources for testing tasks. You'll learn how to form, organize, and lead testing teams, and master the organizing of communication among the members of the testing teams, and between the testing teams and all the other stakeholders. Additionally, you'll learn how to justify decisions and provide adequate reporting information where applicable.
With over thirty years of software and systems engineering experience, author Rex Black is President of RBCS, is a leader in software, hardware, and systems testing, and is the most prolific author practicing in the field of software testing today. He has published a dozen books on testing that have sold tens of thousands of copies worldwide. He is past president of the International Software Testing Qualifications Board (ISTQB) and a director of the American Software Testing Qualifications Board (ASTQB).
This book will help you prepare for the ISTQB Advanced Test Manager exam. Included are sample exam questions, at the appropriate level of difficulty, for most of the learning objectives covered by the ISTQB Advanced Level Syllabus. The ISTQB certification program is the leading software tester certification program in the world. With about 300,000 certificate holders and a global presence in over 50 countries, you can be confident in the value and international stature that the Advanced Test Manager certificate can offer you.
This second edition has been thoroughly updated to reflect the new ISTQB Advanced Test Manager 2012 Syllabus, and the latest ISTQB Glossary. This edition reflects Rex Black's unique insights into these changes, as he was one of the main participants in the ISTQB Advanced Level Working Group.
| Acknowledgements |
|
v | |
| Introduction |
|
xi | |
| 1 Testing Process |
|
1 | (72) |
|
|
|
2 | (2) |
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1.2 Test Planning, Monitoring, and Control |
|
|
4 | (18) |
|
|
|
22 | (12) |
|
|
|
34 | (9) |
|
|
|
43 | (10) |
|
|
|
53 | (7) |
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1.7 Evaluating Exit Criteria and Reporting |
|
|
60 | (4) |
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1.8 Test Closure Activities |
|
|
64 | (7) |
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1.9 Sample Exam Questions |
|
|
71 | (2) |
| 2 Test Management |
|
73 | (194) |
|
|
|
73 | (1) |
|
|
|
74 | (26) |
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2.3 Risk-Based Testing and Other Approaches for Test Prioritization and Effort Allocation |
|
|
100 | (54) |
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2.4 Test Documentation and Other Work Products |
|
|
154 | (32) |
|
|
|
186 | (14) |
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2.6 Defining and Using Test Metrics |
|
|
200 | (33) |
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2.7 Business Value of Testing |
|
|
233 | (7) |
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2.8 Distributed, Outsourced, and Insourced Testing |
|
|
240 | (10) |
|
2.9 Managing the Application of Industry Standards |
|
|
250 | (6) |
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2.10 Sample Exam Questions |
|
|
256 | (11) |
| 3 Reviews |
|
267 | (38) |
|
|
|
267 | (6) |
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3.2 Management Reviews and Audits |
|
|
273 | (3) |
|
|
|
276 | (15) |
|
|
|
291 | (5) |
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3.5 Managing Formal Reviews |
|
|
296 | (6) |
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3.6 Sample Exam Questions |
|
|
302 | (3) |
| 4 Defect Management |
|
305 | (34) |
|
|
|
305 | (2) |
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4.2 The Defect Lifecycle and the Software Development Lifecycle |
|
|
307 | (12) |
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4.3 Defect Report Information |
|
|
319 | (13) |
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4.4 Assessing Process Capability with Defect Report Information |
|
|
332 | (5) |
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4.5 Sample Exam Questions |
|
|
337 | (2) |
| 5 Improving the Testing Process |
|
339 | (32) |
|
|
|
340 | (1) |
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5.2 Test Improvement Process |
|
|
341 | (5) |
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5.3 Improving the Testing Process |
|
|
346 | (5) |
|
5.4 Improving the Testing Process with TMMi |
|
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351 | (3) |
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5.5 Improving the Testing Process with TPI Next |
|
|
354 | (3) |
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5.6 Improving the Testing Process with CTP |
|
|
357 | (6) |
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5.7 Improving the Testing Process with STEP |
|
|
363 | (5) |
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5.8 Sample Exam Questions |
|
|
368 | (3) |
| 6 Test Tools and Automation |
|
371 | (36) |
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|
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371 | (1) |
|
|
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372 | (26) |
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|
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398 | (3) |
|
|
|
401 | (3) |
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6.5 Sample Exam Questions |
|
|
404 | (3) |
| 7 People Skills - Team Composition |
|
407 | (60) |
|
|
|
408 | (1) |
|
|
|
409 | (25) |
|
|
|
434 | (11) |
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7.4 Fitting Testing within an Organization |
|
|
445 | (9) |
|
|
|
454 | (3) |
|
|
|
457 | (5) |
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7.7 Sample Exam Questions |
|
|
462 | (5) |
| 8 Preparing for the Exam |
|
467 | (14) |
|
|
|
467 | (4) |
|
|
|
471 | (4) |
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8.3 On the Structure of the Exams |
|
|
475 | (6) |
| Appendix |
|
|
|
|
481 | (3) |
|
|
|
481 | (1) |
|
|
|
482 | (2) |
|
B HELLOCARMS System Requirements Document |
|
|
484 | (27) |
|
|
|
488 | (2) |
|
|
|
490 | (2) |
|
|
|
492 | (1) |
|
|
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493 | (2) |
|
|
|
495 | (1) |
|
|
|
496 | (1) |
|
Functional System Requirements |
|
|
497 | (5) |
|
Reliability System Requirements |
|
|
502 | (1) |
|
Usability System Requirements |
|
|
503 | (1) |
|
Efficiency System Requirements |
|
|
504 | (1) |
|
Maintainability System Requirements |
|
|
505 | (1) |
|
Portability System Requirements |
|
|
506 | (2) |
|
|
|
508 | (3) |
|
C Correct Answers to Sample Exam Questions |
|
|
511 | (2) |
| Index |
|
513 | |
With over 30 years of software and systems engineering experience, Rex Black is President of RBCS (www.rbcs-us.com), a leader in software, hardware, and systems testing. For 20 years, RBCS has delivered consulting, outsourcing, and training services in the areas of software, hardware, and systems testing and quality. Employing the industry's most experienced and recognized consultants, RBCS conducts product testing, builds and improves testing groups, and provides testing staff for hundreds of clients worldwide.
Ranging from Fortune 20 companies to start-ups, RBCS clients save time and money through higher quality, improved product development, decreased tech support calls, improved reputation, and more. As the leader of RBCS, Rex is the most prolific author practicing in the field of software testing today. His popular first book, Managing the Testing Process, has sold over 100,000 copies around the world, including Japanese, Chinese, and Indian releases, and is now in its third edition. His 11 other books on testing, Advanced Software Testing: Volumes I, II, and III, Critical Testing Processes, Foundations of Software Testing, Pragmatic Software Testing, Fundamentos de Pruebas de Software, Testing Metrics, Improving the Testing Process, Improving the Software Process, and The Expert Test Manager have also sold tens of thousands of copies, including Spanish, Chinese, Japanese, Hebrew, Hungarian, Indian, and Russian editions.
He has written over 50 articles, presented hundreds of papers, workshops, and seminars, and given about 75 keynote and other speeches at conferences and events around the world. Rex is the past President of the International Software Testing Qualifications Board and of the American Software Testing Qualifications Board.
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