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xiii | |
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xv | |
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xvii | |
Preface to the 2nd edition |
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xxiii | |
Editor acknowledgements |
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xxv | |
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xxvii | |
Introduction to air transport management |
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1 | (6) |
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1 Aviation law and regulation |
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7 | (20) |
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7 | (1) |
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7 | (1) |
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8 | (1) |
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9 | (1) |
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1.3 International air law |
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9 | (1) |
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1.4 International convention law |
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10 | (1) |
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1.5 Sovereignty of territorial airspace |
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10 | (1) |
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1.6 Chicago convention 1944 |
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11 | (1) |
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12 | (3) |
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1.8 The International Civil Aviation Organization (ICAO) |
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15 | (1) |
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1.9 Warsaw Convention 1929 |
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16 | (1) |
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1.10 Montreal Convention 1999 |
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17 | (3) |
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1.11 Differences between the Warsaw and Montreal Conventions |
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20 | (1) |
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1.12 International carriage by air |
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21 | (1) |
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1.13 European regulations |
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22 | (2) |
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24 | (1) |
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1.15 Globalisation of aviation |
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24 | (1) |
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25 | (1) |
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References and further reading |
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25 | (2) |
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2 Aviation economics and forecasting |
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27 | (20) |
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27 | (1) |
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27 | (1) |
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2.1 The aviation value chain |
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28 | (1) |
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2.2 Airline markets: demand |
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29 | (4) |
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2.3 Airline markets: supply |
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33 | (2) |
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2.4 The evolution from economic regulation to deregulation |
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35 | (3) |
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2.5 Airline profit, yield and unit costs |
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38 | (1) |
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38 | (3) |
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2.7 Demand and demand forecasting |
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41 | (2) |
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43 | (1) |
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References and further reading |
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44 | (3) |
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3 Airline regulation and deregulation |
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47 | (12) |
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47 | (1) |
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47 | (1) |
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47 | (2) |
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3.2 Moves towards deregulation |
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49 | (1) |
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3.3 The 1978 US Airline Deregulation Act |
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50 | (1) |
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3.4 The impact of US deregulation |
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51 | (1) |
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3.5 Towards international open skies |
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52 | (1) |
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3.6 Airline deregulation in Europe |
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53 | (1) |
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3.7 The impact of European liberalisation |
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53 | (1) |
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3.8 Airline deregulation in other world regions |
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54 | (1) |
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3.9 Summary of deregulation's impacts |
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55 | (1) |
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3.10 Barriers to further deregulation |
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56 | (1) |
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3.11 The future of airline deregulation |
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56 | (1) |
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57 | (1) |
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References and further reading |
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57 | (2) |
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4 Airfield design, configuration and management |
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59 | (20) |
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59 | (1) |
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59 | (1) |
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60 | (1) |
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61 | (3) |
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4.3 Runway configuration and capacity |
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64 | (5) |
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4.4 Other factors that affect runway capacity |
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69 | (3) |
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4.5 Runway demand management |
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72 | (1) |
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72 | (1) |
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73 | (2) |
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4.8 Aprons and the landside interface |
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75 | (1) |
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75 | (1) |
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4.10 Aerodrome safeguarding |
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76 | (1) |
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77 | (1) |
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References and further reading |
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77 | (2) |
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5 Airport systems planning, design, and management |
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79 | (18) |
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79 | (1) |
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80 | (1) |
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5.1 Forecasts are `always' wrong |
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80 | (5) |
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5.2 Flexibility is essential |
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85 | (2) |
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5.3 Airports are part of a competitive air transport system |
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87 | (2) |
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5.4 Measures of airport `capacity' can be very misleading |
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89 | (3) |
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5.5 Queues are at the heart of airport operations |
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92 | (4) |
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96 | (1) |
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References and further reading |
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96 | (1) |
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6 Airport management and performance |
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97 | (18) |
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97 | (1) |
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97 | (1) |
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6.1 Airport ownership and the changing operating environment |
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98 | (4) |
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102 | (5) |
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6.3 Managing runway capacity |
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107 | (2) |
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6.4 Airport surface access |
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109 | (1) |
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110 | (2) |
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112 | (1) |
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References and further reading |
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113 | (2) |
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7 The airport-airline relationship |
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115 | (14) |
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115 | (1) |
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115 | (1) |
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7.1 The changing nature of the airport-airline relationship |
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116 | (3) |
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7.2 Key aspects of the airport-airline relationship |
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119 | (6) |
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125 | (2) |
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127 | (1) |
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References and further reading |
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127 | (2) |
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8 Airline business models |
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129 | (16) |
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129 | (1) |
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129 | (1) |
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8.1 Airline business models |
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130 | (2) |
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8.2 Full service network carriers (FSNCs) |
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132 | (3) |
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8.3 Low cost carriers (LCCs) |
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135 | (3) |
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138 | (1) |
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139 | (1) |
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140 | (1) |
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140 | (1) |
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8.8 The carrier-within-a-carrier (CWC) model |
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140 | (1) |
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141 | (1) |
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142 | (2) |
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144 | (1) |
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References and further reading |
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144 | (1) |
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9 Airline pricing strategies |
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145 | (20) |
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145 | (1) |
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145 | (2) |
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147 | (2) |
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149 | (1) |
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9.3 Pricing strategies of FSNCs and LCCs |
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150 | (1) |
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9.4 Point-to-point revenue management |
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151 | (3) |
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9.5 Connecting passenger revenue management |
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154 | (2) |
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9.6 Other revenue management considerations |
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156 | (2) |
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9.7 Contribution of ancillary revenue to total revenue |
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158 | (2) |
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9.8 The impact of the internet |
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160 | (2) |
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9.9 Emerging trends in airline pricing |
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162 | (2) |
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164 | (1) |
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References and further reading |
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164 | (1) |
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165 | (14) |
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165 | (1) |
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165 | (1) |
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10.1 Passenger segmentation |
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166 | (3) |
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10.2 Ageing airline passengers |
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169 | (1) |
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10.3 Special assistance passengers |
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170 | (1) |
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170 | (2) |
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172 | (2) |
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10.6 Airline alliances and loyalty programmes |
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174 | (3) |
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10.7 Challenges of frequent flyer programmes: induced disloyalty |
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177 | (1) |
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177 | (1) |
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References and further reading |
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177 | (2) |
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11 Airline scheduling and disruption management |
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179 | (18) |
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179 | (1) |
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179 | (1) |
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11.1 Airline schedule planning and resource utilisation |
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180 | (1) |
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11.2 Flight schedule generation and travel demand |
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181 | (1) |
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11.3 Fleet assignment and aircraft routing |
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182 | (5) |
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187 | (4) |
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11.5 Operational uncertainties and disruption management |
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191 | (4) |
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195 | (1) |
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195 | (2) |
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12 Airline finance and financial management |
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197 | (22) |
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197 | (1) |
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197 | (1) |
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12.1 Sources of airline finance |
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198 | (8) |
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12.2 Financial statements |
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206 | (4) |
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210 | (2) |
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212 | (1) |
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12.5 Financial risk management |
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213 | (2) |
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215 | (2) |
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217 | (1) |
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References and further reading |
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218 | (1) |
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219 | (20) |
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219 | (1) |
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219 | (1) |
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13.1 Fundamentals of aviation safety |
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220 | (4) |
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13.2 Safety statistics and trends |
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224 | (2) |
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226 | (2) |
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13.4 Accidents by flight phase |
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228 | (1) |
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13.5 Accident rates by aircraft type |
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229 | (1) |
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229 | (1) |
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229 | (1) |
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13.8 Accident causation models |
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230 | (2) |
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13.9 Safety Management Systems (SMSs) |
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232 | (1) |
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233 | (1) |
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13.11 Emerging threats to aviation safety |
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234 | (2) |
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236 | (1) |
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References and further reading |
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236 | (3) |
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239 | (14) |
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David Trembaczowski-Ryder |
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239 | (1) |
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239 | (1) |
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239 | (3) |
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14.2 Terrorist attacks against aircraft |
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242 | (3) |
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245 | (2) |
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14.4 Passenger security screening |
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247 | (2) |
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249 | (1) |
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250 | (1) |
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251 | (1) |
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References and further reading |
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251 | (2) |
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15 Airspace and air traffic management |
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253 | (18) |
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253 | (1) |
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253 | (1) |
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254 | (2) |
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15.2 The structure and classification of airspace |
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256 | (2) |
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15.3 The rules of the air |
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258 | (1) |
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259 | (1) |
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15.5 Air traffic services (ATS) |
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260 | (1) |
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261 | (3) |
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15.7 Air traffic management (ATM) |
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264 | (4) |
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268 | (1) |
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269 | (1) |
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References and further reading |
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269 | (2) |
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16 Aircraft manufacturing and technology |
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271 | (16) |
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271 | (1) |
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271 | (3) |
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16.1 Industrial location of aircraft OEMs |
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274 | (1) |
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16.2 Structure of the aircraft manufacturing sector |
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275 | (3) |
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278 | (1) |
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16.4 Global shifts in commercial aircraft manufacturing |
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279 | (6) |
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285 | (1) |
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285 | (1) |
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References and further reading |
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286 | (1) |
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17 Air cargo and logistics |
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287 | (22) |
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287 | (1) |
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287 | (3) |
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17.1 The air cargo industry |
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290 | (6) |
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17.2 The business case for air cargo |
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296 | (2) |
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17.3 Characteristics of air cargo |
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298 | (2) |
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17.4 Global air cargo operations |
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300 | (1) |
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17.5 Specialised air cargo |
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301 | (1) |
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17.6 Airports as air cargo logistics nodes |
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302 | (2) |
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17.7 Air cargo: challenges and opportunities |
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304 | (2) |
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17.8 The future of air cargo |
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306 | (1) |
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306 | (1) |
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References and further reading |
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307 | (2) |
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18 Environmental impacts and mitigation |
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309 | (15) |
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309 | (1) |
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309 | (1) |
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18.1 Air transport and the environment |
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310 | (1) |
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18.2 Sources of pollution |
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311 | (1) |
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18.3 The environmental impacts of air transport |
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311 | (8) |
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18.4 Environmental mitigation policy |
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319 | (5) |
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1 8.5 The impact of a changing climate on aviation |
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324 | (1) |
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325 | (1) |
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325 | (2) |
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19 Human resource management and industrial relations |
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327 | (1) |
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327 | (1) |
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327 | (1) |
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19.1 People management in the airline industry |
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328 | (3) |
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19.2 Liberalisation, industry crises and LCCs |
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331 | (2) |
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19.3 Contemporary people management in civil aviation |
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333 | (4) |
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19.4 Diversity, gender and work in civil aviation |
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337 | (1) |
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19.5 An alternative approach to people management |
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337 | (2) |
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339 | (1) |
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References and further reading |
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339 | (2) |
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20 Air transport marketing communications |
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341 | (16) |
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341 | (1) |
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341 | (1) |
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20.1 Principles of air transport marketing |
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342 | (5) |
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20.2 Principles of engagement marketing |
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347 | (9) |
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356 | (1) |
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References and further reading |
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356 | (1) |
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21 Air transport in regional, rural and remote areas |
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357 | (16) |
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357 | (1) |
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357 | (1) |
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21.1 Market segments of air services to remote regions |
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358 | (3) |
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21.2 The management challenges of providing air services to remote regions |
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361 | (4) |
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21.3 Aircraft types and operational considerations |
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365 | (4) |
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21.4 Financial viability, franchising, public subsidies and PSO routes |
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369 | (1) |
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370 | (1) |
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371 | (1) |
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References and further reading |
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372 | (1) |
Index |
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373 | |