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E-raamat: Assessing Academic Library Performance: A Handbook

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"This authoritative guide to conducting assessments within academic libraries is organized into four section: services, resources, spaces, and personnel. The book serves as a springboard to adopt, adapt, or create assessments to describe a library's value and to plan for improvement"--

This authoritative guide to conducting assessments within academic libraries is organized into four section: services, resources, spaces, and personnel. The book serves as a springboard to adopt, adapt, or create assessments to describe a library’s value and to plan for improvement.

List of Figures, Tables, and
Chapter Appendices
xi
Preface xiii
Chapter 1 Assessment Framework
1(14)
Holt Zaugg
Chapter 2 Service Assessments
15(10)
Holt Zaugg
Chapter 3 Case Study: Assessing Services and Staffing for Library Service Points
25(8)
John S. Spencer
Chapter 4 Learning from Our Users: A Usability Study of a Library Website
33(14)
Susan E. Montgomery
Chapter 5 Assessing and Evaluating the Maryland Shared Open Access Repository
47(12)
Elizabeth Fields
Joseph Koivisto
Chuck Thomas
Chapter 6 Resources Assessments
59(6)
Holt Zaugg
Chapter 7 Weeding Decisions for a Science and Engineering Print Collection
65(10)
Gregory M. Nelson
Chapter 8 A Playbook for Journal License Negotiations: Data-Informed Assessment
75(12)
Berenika M. Webster
Keith G. Webster
Chapter 9 Space Assessments
87(8)
Holt Zaugg
Chapter 10 Creating Space with Our Community in Mind: A Library Building Assessment Toolkit
95(12)
Barbara Ghilardi
Chapter 11 Space Assessment Pre-Op: Operational Considerations when Space Planning for Libraries
107(12)
Joelle Pitts
Chapter 12 Facilitating Innovative Research, Creative Thinking, and Problem-Solving: A Collaborative Assessment Framework
119(16)
Laura I. Spears
Adrian P. Del Monte
Jean L. Bossart
Valrie Minson
Jason Meneely
Margaret Portillo
Sara Russell Gonzalez
Sheila J. Bosch
Chapter 13 Personnel Relationship Assessments
135(8)
Holt Zaugg
Chapter 14 A Deep Bench: Staff Enrich Library Assessment Activities in an Academic Library
143(10)
Joshua Tijerino
James Waters
Kirsten Kinsley
Chapter 15 Sorting Out Library Programs, Services, and Tasks: Identifying Strategic Connections
153(10)
Kelley Martin
Cindy Thompson
Chapter 16 Communication Networks Within an Academic Library
163(10)
Hoit Zaugg
Chapter 17 What's Next?
173(10)
Hoit Zaugg
Index 183(4)
About the Editor 187(2)
About the Contributors 189
Holt Zaugg is the assessment librarian at Brigham Young University. Prior to becoming the assessment librarian, he worked in the K-12 education system in Alberta, Canada. In addition to his teaching duties he was trained to present over 30 teacher professional development workshops on topics including differentiated instruction, team building, time management, classroom management, cultural competence, resiliency, and First Nations, Metis and Inuit education.

He holds a masters degrees in instructional science and library science and a doctorate in educational inquiry, measurement, and evaluation. For the past six years he has led the assessment efforts at the BYU Library to evaluate services, resources, spaces, and personnel relationships.