| The authors |
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viii | |
| Introduction |
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1 | (3) |
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Why undertake information needs assessments? |
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4 | (13) |
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The whys and wherefores of the ongoing neglect of information needs |
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5 | (7) |
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There is little point in conducting information needs assessments (trust us) |
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6 | (1) |
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A systems-driven profession |
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7 | (1) |
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Poor communication skills and insular and antagonistic attitudes |
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8 | (1) |
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No single or easy method of collecting the data |
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9 | (1) |
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Expensive to collect the data |
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10 | (1) |
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Lack of a commonly understood and agreed framework of analysis |
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11 | (1) |
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So why indeed undertake information needs assessments? |
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12 | (5) |
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Competition and deregulation |
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12 | (1) |
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The end-user cometh and cometh again and again |
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13 | (1) |
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The challenge of custom-made, personalised information services |
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14 | (1) |
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Cost of IT-based innovations |
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15 | (1) |
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Accountability and auditing |
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15 | (2) |
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What are information needs? |
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17 | (10) |
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Information needs: a working definition |
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18 | (1) |
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Unrecognised and recognised (but unexpressed) information needs |
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19 | (1) |
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20 | (1) |
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21 | (1) |
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22 | (3) |
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The digital consumer (yesteryear's user, reader, customer, client, patron...) |
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25 | (2) |
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A framework for evaluating information needs |
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27 | (84) |
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28 | (8) |
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Inter- and intra-individual variations in subject requirements |
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29 | (2) |
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Locating pertinent information on a subject |
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31 | (5) |
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Function (use to which the information is put) |
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36 | (16) |
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The fact-finding function |
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37 | (1) |
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The current awareness function |
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38 | (4) |
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42 | (2) |
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The briefing/background function |
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44 | (3) |
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47 | (1) |
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The recreational browsing function |
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48 | (1) |
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Coping with the call for information in an era of abundant choice |
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49 | (3) |
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52 | (5) |
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57 | (3) |
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60 | (7) |
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61 | (3) |
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64 | (1) |
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Positive/negative approaches |
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65 | (1) |
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66 | (1) |
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67 | (5) |
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72 | (12) |
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84 | (6) |
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90 | (4) |
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Place of publication/origin |
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94 | (7) |
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95 | (3) |
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Practitioner/academic divide |
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98 | (1) |
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99 | (2) |
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101 | (10) |
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The determinants of information needs and practices |
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111 | (27) |
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112 | (5) |
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117 | (3) |
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120 | (3) |
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123 | (2) |
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Country of origin and cultural background |
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125 | (2) |
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Information availability and accessibility |
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127 | (3) |
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Information appetite and threshold |
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130 | (2) |
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132 | (2) |
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Resources availability and costs |
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134 | (4) |
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138 | (18) |
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139 | (8) |
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The face-to-face, open-ended, in-depth interview |
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140 | (5) |
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145 | (1) |
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146 | (1) |
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147 | (1) |
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148 | (1) |
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149 | (1) |
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150 | (2) |
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Obsolescence/decay analyses |
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151 | (1) |
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152 | (1) |
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Country/language analyses |
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152 | (1) |
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152 | (1) |
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152 | (4) |
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Information needs analysis: ensuring the effective information enfranchisement of the digital consumer |
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156 | (2) |
| References |
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158 | (14) |
| Index |
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172 | |
Lisainfo e-raamatute kohta