Foreword |
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xxi | |
Acknowledgments |
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xxv | |
Introduction |
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xxix | |
1 A Vision for Tomorrow |
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1 | (12) |
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Vision of a Fundamentally Different Future |
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1 | (5) |
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6 | (1) |
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Healthcare Isn't the First Industry in Transition |
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7 | (3) |
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10 | (3) |
2 Whose Agenda Controls Your Healthcare? |
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13 | (30) |
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Why a Market-Based Model for Healthcare Is a Good Thing |
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13 | (1) |
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How Did We Get into This Mess? |
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14 | (6) |
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20 | (2) |
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Understanding Healthcare Reform as Business Model Change |
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22 | (2) |
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Central Role of Payment Reform |
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24 | (1) |
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Unintended Consequences: The Hospital Example |
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25 | (5) |
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Paying for Volume, Not Results |
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25 | (1) |
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Real Impact of CMS on Quality of Care and Costs |
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26 | (4) |
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Unintended Consequences: The Primary Care Example |
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30 | (3) |
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Discouraging the Type of Care That Results in Better Outcomes |
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31 | (1) |
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Creating a Critical Shortage of the "Right" Kinds of Doctors |
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32 | (1) |
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Healthcare Is Big Business |
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33 | (2) |
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34 | (1) |
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Creating a Competitive, Functioning Market |
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35 | (4) |
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There Is Little Accountability in the Current System |
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35 | (1) |
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There Is Little Information Available on Which to Base Responsible Care Decisions |
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36 | (1) |
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There Is Already Enough Money in the System |
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37 | (2) |
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There Is a Solution, and It's Closer than Some Think |
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39 | (1) |
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40 | (3) |
3 In the Eye of the Storm: The Role of Consumers and Employers |
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43 | (32) |
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43 | (2) |
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45 | (3) |
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Shopping for Cancer Care: An Illustration |
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48 | (4) |
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Payer Websites and Information |
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49 | (1) |
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National Marrow Donor Program |
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49 | (1) |
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49 | (1) |
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50 | (2) |
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A Glimpse of the Business Model of the Future |
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52 | (1) |
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52 | (1) |
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Whose Agenda Controls Your Healthcare? Another Look |
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53 | (3) |
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Perversion of the Concept of Insurance |
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56 | (3) |
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New Sources of Competition for the New Consumer Patient |
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59 | (3) |
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Transparency in Healthcare-Coming to Your Health System Soon! |
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62 | (6) |
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What Is Driving Demand for Transparency? |
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63 | (4) |
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Shift to High-Deductible Plans |
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63 | (2) |
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Growth in Reference Pricing |
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65 | (1) |
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Reimbursement Tied to Performance Measures |
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65 | (1) |
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Better Tools to Communicate Quality and Cost |
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66 | (1) |
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Bottom Line: We Have to Have It |
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67 | (1) |
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Where Do Employers Fit into the Equation? |
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68 | (1) |
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What Can Consumers and Employers Do? |
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68 | (3) |
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Demand Transparency and Accountability |
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69 | (1) |
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Move Conversation toward a Continuum of Care |
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69 | (1) |
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Create/Become Informed Consumers |
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70 | (1) |
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Create Incentives for Better Health Behaviors |
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70 | (1) |
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Change Is Never Easy, But It Is Possible |
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71 | (1) |
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72 | (3) |
4 The Role of Data: Creating an Environment for Change |
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75 | (16) |
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Comparative Effectiveness Research: An Overview |
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75 | (1) |
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76 | (2) |
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76 | (1) |
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Role of Political Expediency |
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77 | (1) |
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Why Is the Federal Government Specifically Involved? |
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78 | (2) |
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80 | (9) |
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Other Considerations for Choosing Priorities |
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86 | (1) |
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CER and the Consumer: Does It Really Matter? |
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87 | (1) |
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Evidence-Based Medicine and the Role of Big Data |
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88 | (1) |
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89 | (2) |
5 Redesigning Healthcare Delivery: Hospitals Were Never Meant to Be Destinations of Choice |
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91 | (30) |
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91 | (2) |
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Adapting to the Changing Landscape of Healthcare |
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93 | (9) |
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Needed: A Transfusion of Fresh Thinking |
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95 | (1) |
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Capture All the Value in Consolidation |
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96 | (1) |
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Make Better Use of Service Line Organization |
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96 | (1) |
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Rethink Your Competitive Strategy |
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97 | (1) |
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Build Your Management Infrastructure to Support Change |
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98 | (1) |
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99 | (3) |
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Shrinking Reimbursement and Pressure for Transparency Are Reshaping Healthcare Delivery |
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102 | (1) |
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Development of Predictive Care Paths |
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103 | (7) |
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104 | (1) |
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Impact of Comparative Effectiveness Research on Hospital Operations |
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104 | (3) |
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Prudent Responses and Defensive Strategies |
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107 | (3) |
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Accountable Care Is Needed; ACOs Are Not |
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110 | (8) |
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112 | (2) |
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Any Provider Can Provide More Accountable Care |
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114 | (3) |
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What Are You Waiting For? |
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117 | (1) |
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118 | (3) |
6 The Next Chapter in Healthcare Delivery |
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121 | (22) |
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At-Risk Contracting: The Next Step in Improving Quality and Reducing Cost |
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121 | (3) |
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Why Will At-Risk Payment Models Do Any Better? |
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122 | (2) |
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What It Will Take to Deliver Value Tomorrow |
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124 | (7) |
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127 | (3) |
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St. Elsewhere: A Case Study in Bundled Pricing |
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130 | (1) |
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Taking a Proactive Approach to a Market in Transition |
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131 | (1) |
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Competing with a Bundled Price |
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131 | (1) |
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Building the Value Narrative for Consumers, Employers, and Insurers |
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132 | (3) |
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Who (Else) Is Making the Transition? |
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133 | (2) |
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How Should Hospitals and Health Systems Change? |
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135 | (1) |
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136 | (2) |
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The Future of Rural Hospitals: Are They Still Viable? |
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138 | (3) |
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141 | (2) |
7 A Brave New World for Payers |
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143 | (24) |
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143 | (1) |
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Adapting to the Changing Landscape of Healthcare Insurance |
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144 | (3) |
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Needed Here, Too: A Transfusion of Fresh Thinking |
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147 | (1) |
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147 | (2) |
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149 | (1) |
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Implications for Healthcare Insurers |
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150 | (3) |
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153 | (9) |
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Develop Partnerships with Providers |
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155 | (1) |
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156 | (1) |
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Focus Partnerships on the Prevention of Never Events |
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157 | (1) |
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Require and Pay for Predictive Care Paths |
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157 | (2) |
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Change the Basis for Paying Primary Care Physicians |
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159 | (2) |
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Increase Consumer Engagement and Personal Responsibility, Reducing Abuse of the System by Consumers |
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161 | (1) |
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Reduce Fraud and Abuse by Providers |
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161 | (1) |
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Are You Ready for Disruptive Innovation? |
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162 | (2) |
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164 | (3) |
8 Big Pharma: How to Regain Success |
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167 | (34) |
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167 | (2) |
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Sovaldi: Spotlight on Pharmaceutical Value |
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169 | (2) |
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Vulnerabilities of the Current Model |
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171 | (2) |
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Market-Driven Business Model |
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173 | (7) |
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Ensuring Stakeholder Value |
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174 | (3) |
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Strategic Marketing and New Commercial Capabilities |
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177 | (1) |
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178 | (2) |
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180 | (2) |
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Role of Comparative Effectiveness in the Pharmaceutical Industry |
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182 | (10) |
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183 | (2) |
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Focus on Cost Effectiveness |
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185 | (1) |
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End of the Placebo-Only Controlled Trial |
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186 | (1) |
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Evidence, Value, and the Emerging Role of Risk-Sharing and Reference Pricing |
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186 | (2) |
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Impact of Comparative Data and Value-Based Payment on Pharmaceutical Operations |
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188 | (4) |
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Prudent Responses and Defensive Strategies |
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192 | (5) |
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192 | (1) |
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Diversify Revenue Streams Away from Payers |
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193 | (1) |
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Adopt a Rolling Blockbuster Approach |
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194 | (2) |
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196 | (1) |
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197 | (1) |
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198 | (3) |
9 A New Day Is Dawning for Medical Device and Diagnostics Manufacturers |
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201 | (36) |
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Getting Products to Market When Value Is the Focus |
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201 | (8) |
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Implications for the Industry |
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206 | (1) |
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207 | (2) |
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Evidence Requirements: The Threat for Medical Devices |
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209 | (5) |
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End of the "Last Version plus 5%" Business Model |
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209 | (2) |
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Increased Pressure to "Rightsize" Functionality |
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211 | (1) |
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Increased Competition with Drugs |
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212 | (1) |
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Restricted Qualification for Devices |
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213 | (1) |
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Healthcare Delivery Pressures: Additional Threats for Medical Devices |
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214 | (5) |
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Growth in Medical Tourism |
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214 | (1) |
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Growth of Risk-Sharing Agreements |
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215 | (1) |
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Transition to Value-Based Payments |
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216 | (1) |
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216 | (1) |
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Impact of Comparative Effectiveness on Medical Device Operations |
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217 | (2) |
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Prudent Responses and Defensive Strategies for Medical Device Companies |
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219 | (3) |
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Adopt Strategies Suited to the New Environment |
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219 | (1) |
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Focus on Reducing the Cost of the Procedure |
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220 | (1) |
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220 | (1) |
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Embrace the Cost-Functionality Trade-Off |
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221 | (1) |
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Comparative Effectiveness: The Opportunity for Diagnostics |
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222 | (5) |
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Reduced Tolerance for Redundant Testing |
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222 | (1) |
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223 | (1) |
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Possibility of Mass Screening |
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224 | (1) |
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Personalized Medicine and Companion Diagnostics |
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225 | (2) |
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Prudent Responses and Defensive Strategies for Diagnostics |
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227 | (1) |
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Diversify the Revenue Base |
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227 | (1) |
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Begin to Develop Partnerships for Custom Diagnostics |
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228 | (1) |
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Where Do Medical Device and Diagnostics Companies Go from Here? |
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228 | (6) |
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Hospital-as-Customer Requires a New Sales Model |
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232 | (2) |
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234 | (3) |
10 Putting Value at the Center of Healthcare |
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237 | (40) |
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What Is the Legitimate Role of Policy? |
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237 | (4) |
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Recent Legislative Solutions and Why They Won't Work |
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241 | (1) |
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Accountability for Care Is a Good Concept |
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242 | (14) |
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ACOs: Their Original Purpose |
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242 | (1) |
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242 | (1) |
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ACOs: Their Role in PPACA |
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243 | (2) |
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Government-Sponsored Payment and Delivery Systems |
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245 | (2) |
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Top-Down Approach to Complex Health Policy Problems |
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247 | (1) |
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248 | (3) |
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PPACA Does Not Empower Consumers to Be Stakeholders in Their Own Care |
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249 | (1) |
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PPACA Does Not Encourage Provider Accountability |
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249 | (1) |
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PPACA Creates an Unfair Competitive Advantage for Large Organizations |
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250 | (1) |
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PPACA's Pioneers: Lessons from the Field |
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251 | (1) |
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Recommendations for Policy Makers: Healthcare Delivery |
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252 | (4) |
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Enabling Markets to Create Access to Care |
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256 | (6) |
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Creating Access to Affordable Health Coverage |
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257 | (1) |
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Recommendations for Policy Makers: Access to Care |
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258 | (4) |
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Ensure Legitimacy of Participating Businesses |
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259 | (1) |
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Aggressively Prosecute Fraudulent, Negligent, and Abusive Business Practices |
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259 | (1) |
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Remove Legislative Barriers to Competition and Consumer Choice |
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259 | (2) |
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Promote Transparency So That Consumers Know What They're Getting |
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261 | (1) |
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Supporting Innovation: Finding the Right Balance at the Food and Drug Administration |
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262 | (8) |
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Regulation's Impact on Innovation: A Two-Edged Sword |
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263 | (5) |
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Making the Rules Clearer, More Transparent, and Simpler |
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268 | (1) |
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269 | (1) |
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Patent Life: Shooting Ourselves in the Foot |
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270 | (2) |
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272 | (5) |
11 Creating a Roadmap for Change |
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277 | (22) |
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Revisiting the Challenge of Industry Transition |
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277 | (3) |
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Safety in Size? The Rush to Affiliation |
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280 | (4) |
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Consolidation and the Challenge for Manufacturers |
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283 | (1) |
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Additional Challenges for Manufacturers |
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284 | (4) |
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Creating Collaborations to Develop Lifetime Value |
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286 | (2) |
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288 | (1) |
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288 | (4) |
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289 | (2) |
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Increase Perceived Quality |
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291 | (1) |
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Creating and Sustaining a New Business Model |
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292 | (1) |
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Harnessing Consumer Choice and Competition to Ensure Accountability: Final Thoughts for Policy Makers |
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293 | (3) |
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293 | (3) |
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296 | (1) |
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297 | (2) |
Index |
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299 | (18) |
About the Authors |
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317 | |