About the Author |
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ix | |
Foreword |
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xi | |
Acknowledgments |
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xv | |
Introduction |
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xvii | |
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Chapter 1 The Personal Face of Business Intelligence |
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1 | (26) |
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1.1 BI Case Study Setting |
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1 | (1) |
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2 | (13) |
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1.3 The BBF BI Vision and BI Opportunity Portfolio & Business Case |
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15 | (5) |
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1.4 Generalizing From the BBF Case---BI Applications for Manufacturers |
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20 | (3) |
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1.5 Lessons Learned for BI Strategy---BBF BI Progress |
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23 | (2) |
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1.6 Questions to Consider for Your Company or Function |
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25 | (2) |
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Chapter 2 Business Intelligence in the Era of Big Data and Cognitive Business |
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27 | (24) |
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2.1 Getting Clear About Terminology---Business Definitions of Business Intelligence and Related Terms |
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28 | (2) |
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2.2 The Hype Around BI, Big Data, Analytics, and Cognitive Business |
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30 | (3) |
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2.3 A Business View of Big Data |
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33 | (2) |
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2.4 A Business View of Cognitive Business |
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35 | (2) |
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2.5 BI and Analytics---Is There a Difference? |
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37 | (2) |
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2.6 Beyond the Hype---What BI Success Looks Like |
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39 | (8) |
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2.7 Summary---Industry Views of BI Success |
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47 | (2) |
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2.8 Recap of Some Key Points |
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49 | (2) |
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Chapter 3 The Strategic Importance of Business Intelligence |
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51 | (18) |
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3.1 A Business View of BI |
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52 | (4) |
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3.2 How BI Enhances Business Processes and Business Performance |
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56 | (6) |
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3.3 The Strategic Importance of BI |
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62 | (4) |
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3.4 Skill Development Opportunity: The Strategic Importance of BI |
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66 | (1) |
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3.5 Summary of Some Key Points |
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67 | (2) |
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Chapter 4 BI Opportunity Analysis |
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69 | (18) |
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4.1 BI Opportunity Analysis Provides the Economic Rationale for BI |
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69 | (3) |
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4.2 Top-Down BI Opportunity Analysis |
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72 | (3) |
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4.3 Using Strategy Maps to Discover BIOs |
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75 | (3) |
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4.4 Using Structured Interviews to Discover BIOs |
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78 | (1) |
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4.5 Factoring in Big Data and Cognitive Business Opportunities |
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79 | (3) |
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82 | (1) |
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4.7 Skill Improvement Opportunity: Discovering BIOs and Mapping to BI Styles |
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83 | (2) |
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4.8 Summary of Some Key Points |
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85 | (2) |
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Chapter 5 Prioritizing BI Opportunities (BIOs) |
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87 | (12) |
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5.1 BI Portfolio Planning and the BI Portfolio Map |
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87 | (3) |
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5.2 Factors to Consider When Prioritizing BIOs |
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90 | (1) |
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5.3 Approaches to Prioritizing BIOs |
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91 | (4) |
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5.4 Skill Development Opportunity: Develop and Justify a BI Portfolio Map |
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95 | (3) |
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5.5 Summary of Some Key Points |
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98 | (1) |
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Chapter 6 Leveraging BI for Performance Management, Process Improvement, and Decision Support |
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99 | (52) |
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6.1 BI as a Key Enabler of BPM |
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100 | (19) |
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6.2 BI as a Key Enabler of Business Process Improvement |
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119 | (22) |
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6.3 BI as a Key Enabler of High-Impact Business Decisions |
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141 | (6) |
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6.4 Skill Development Opportunity |
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147 | (2) |
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6.5 Summary of Some Key Points |
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149 | (2) |
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Chapter 7 Meeting the Challenges of Enterprise BI |
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151 | (34) |
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7.1 A General Management View About BI Success |
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152 | (9) |
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7.2 Challenges for BI Success |
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161 | (14) |
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7.3 Organizational Design for BI Success |
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175 | (7) |
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7.4 Skill Development Opportunity: Assess BI Challenges, Risks, and Barriers |
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182 | (1) |
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7.5 Summary of Some Key Points |
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183 | (2) |
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Chapter 8 General Management Perspectives on Technical Topics |
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185 | (24) |
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8.1 The Technical Landscape for BI Program Execution |
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185 | (4) |
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8.2 Technical Infrastructure for BI |
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189 | (10) |
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8.3 Data Infrastructure for BI |
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199 | (6) |
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205 | (3) |
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208 | (1) |
Bibliography |
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209 | (2) |
Index |
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211 | |