Introduction |
|
xx | |
Part I Key Concepts |
|
|
Chapter 1 Introduction to the Cisco Expressway Solution |
|
|
2 | (22) |
|
"Do I Know This Already?" Quiz |
|
|
2 | (2) |
|
|
4 | (1) |
|
VCS to Expressway Migration |
|
|
4 | (1) |
|
|
5 | (3) |
|
|
8 | (3) |
|
Describe Expressway Licensing |
|
|
11 | (10) |
|
|
15 | (1) |
|
|
16 | (1) |
|
|
17 | (4) |
|
|
21 | (1) |
|
|
21 | (1) |
|
Complete Tables and Lists from Memory |
|
|
22 | (1) |
|
|
22 | (1) |
|
|
23 | (1) |
|
Chapter 2 Configure Key Expressway Settings |
|
|
24 | (22) |
|
"Do I Know This Already?" Quiz |
|
|
25 | (1) |
|
|
26 | (1) |
|
Cisco Expressway Deployment on VM |
|
|
26 | (2) |
|
Service Setup Wizard Through Web Interface |
|
|
28 | (6) |
|
Expressway System Configuration |
|
|
34 | (8) |
|
Expressway Backup and Restore Procedure |
|
|
42 | (2) |
|
|
44 | (1) |
|
|
44 | (1) |
|
Complete Tables and Lists from Memory |
|
|
45 | (1) |
|
|
45 | (1) |
|
|
45 | (1) |
|
Chapter 3 initial Configuration Settings on the Cisco Expressway |
|
|
46 | (16) |
|
"Do I Know This Already?" Quiz |
|
|
46 | (2) |
|
|
48 | (1) |
|
|
48 | (3) |
|
|
51 | (4) |
|
Protocol Interworking on the Cisco Expressway |
|
|
55 | (2) |
|
Verifying Registration on the Cisco Expressway |
|
|
57 | (2) |
|
|
59 | (1) |
|
|
59 | (1) |
|
Complete Tables and Lists from Memory |
|
|
59 | (1) |
|
|
60 | (1) |
|
|
60 | (2) |
|
Chapter 4 Regular Expressions on the Cisco Expressway |
|
|
62 | (6) |
|
"Do I Know This Already?" Quiz |
|
|
62 | (2) |
|
|
64 | (1) |
|
Overview and Use Cases for Regular Expressions |
|
|
64 | (2) |
|
Verifying Regular Expression Using the Check Pattern Tool |
|
|
66 | (1) |
|
|
67 | (1) |
|
|
67 | (1) |
|
Complete Tables and Lists from Memory |
|
|
67 | (1) |
|
|
67 | (1) |
|
|
67 | (1) |
|
Chapter 5 Security Overview on the Cisco Expressway |
|
|
68 | (24) |
|
"Do I Know This Already?" Quiz |
|
|
68 | (2) |
|
|
70 | (1) |
|
Describe SIP Media Encryption Mode |
|
|
70 | (2) |
|
|
72 | (8) |
|
Configuring Certificate-Based Authentication |
|
|
73 | (1) |
|
Enabling Certificate-Based Authentication |
|
|
73 | (1) |
|
Authentication Versus Authorization |
|
|
73 | (1) |
|
Obtaining the Username from the Certificate |
|
|
74 | (1) |
|
Emergency Account and Certificate-based Authentication |
|
|
74 | (1) |
|
Managing the Trusted CA Certificate List |
|
|
74 | (1) |
|
Managing the Expressway Server Certificate |
|
|
75 | (1) |
|
|
75 | (1) |
|
Server Certificates and Clustered Systems |
|
|
76 | (1) |
|
Managing Certificate Revocation Lists |
|
|
76 | (1) |
|
Certificate Revocation Sources |
|
|
76 | (1) |
|
|
77 | (1) |
|
|
77 | (1) |
|
Online Certificate Status Protocol |
|
|
78 | (1) |
|
Configuring Revocation Checking for SIP TLS Connections |
|
|
78 | (2) |
|
Administrator Authentication |
|
|
80 | (10) |
|
|
81 | (1) |
|
|
81 | (1) |
|
|
81 | (2) |
|
Enabling Advanced Account Security |
|
|
83 | (1) |
|
Expressway Functionality: Changes and Limitations |
|
|
83 | (1) |
|
Disabling Advanced Account Security |
|
|
84 | (1) |
|
Configuring FIPS140-2 Cryptographic Mode |
|
|
84 | (1) |
|
Enable FIPS140-2 Cryptographic Mode |
|
|
85 | (2) |
|
Managing Domain Certificates and Server Name Indication for Multitenancy |
|
|
87 | (1) |
|
Managing the Expressway's Domain Certificates |
|
|
88 | (2) |
|
|
90 | (1) |
|
|
90 | (1) |
|
Complete Tables and Lists from Memory |
|
|
91 | (1) |
|
|
91 | (1) |
|
|
91 | (1) |
Part II Cisco Expressway Configurations |
|
|
Chapter 6 Registration on Cisco Expressway |
|
|
92 | (22) |
|
"Do I Know This Already?" Quiz |
|
|
92 | (2) |
|
|
94 | (1) |
|
Registration Conflict Policy |
|
|
94 | (2) |
|
Registration Restriction Policy |
|
|
96 | (5) |
|
Registration Authentication |
|
|
101 | (5) |
|
Subzones and Membership Rules |
|
|
106 | (6) |
|
|
112 | (1) |
|
|
112 | (1) |
|
Complete Tables and Lists from Memory |
|
|
113 | (1) |
|
|
113 | (1) |
|
|
113 | (1) |
|
Chapter 7 Cisco Expressway Call Processing Order |
|
|
114 | (20) |
|
"Do I Know This Already?" Quiz |
|
|
114 | (2) |
|
|
116 | (1) |
|
|
116 | (6) |
|
|
122 | (6) |
|
|
128 | (3) |
|
Search History and the Locate Tool |
|
|
131 | (2) |
|
|
133 | (1) |
|
|
133 | (1) |
|
Complete Tables and Lists from Memory |
|
|
133 | (1) |
|
|
133 | (1) |
|
|
133 | (1) |
|
Chapter 8 Bandwidth Management |
|
|
134 | (14) |
|
"Do I Know This Already?" Quiz |
|
|
134 | (2) |
|
|
136 | (1) |
|
Subzone Bandwidth Management |
|
|
136 | (4) |
|
Links and Pipes Bandwidth Management |
|
|
140 | (5) |
|
|
145 | (2) |
|
|
147 | (1) |
|
|
147 | (1) |
|
Complete Tables and Lists from Memory |
|
|
147 | (1) |
|
|
147 | (1) |
|
|
147 | (1) |
|
Chapter 9 Multisite Collaboration Solutions |
|
|
148 | (30) |
|
"Do I Know This Already?" Quiz |
|
|
149 | (2) |
|
|
151 | (1) |
|
|
151 | (6) |
|
|
151 | (3) |
|
|
154 | (3) |
|
Simple Video Network with a Flat Dial Plan |
|
|
157 | (1) |
|
Complex Video Network with a Flat Dial Plan |
|
|
158 | (3) |
|
Complex Video Network with a Structured Dial Plan |
|
|
161 | (1) |
|
Hierarchical Video Network with a Structured Dial Plan |
|
|
162 | (3) |
|
Configuring Neighbor Zones |
|
|
165 | (11) |
|
Expressway to Expressway Neighbor Zones |
|
|
166 | (3) |
|
Expressway to Cisco Unified CM Neighbor Zone |
|
|
169 | (7) |
|
|
176 | (1) |
|
|
176 | (1) |
|
Complete Tables and Lists from Memory |
|
|
177 | (1) |
|
|
177 | (1) |
|
|
177 | (1) |
|
Chapter 10 Muitisite and Business-to-Business (B2B) Collaboration Solutions |
|
|
178 | (30) |
|
"Do I Know This Already?" Quiz |
|
|
179 | (2) |
|
|
181 | (1) |
|
Firewall Issues in a Collaboration Environment |
|
|
181 | (1) |
|
NAT Issues in a Collaboration Environment |
|
|
182 | (1) |
|
Purpose of STUN, TURN, and ICE |
|
|
183 | (4) |
|
|
183 | (1) |
|
|
184 | (2) |
|
|
186 | (1) |
|
Expressway Media Traversal |
|
|
187 | (12) |
|
|
188 | (1) |
|
Configuring Traversal Zones on Expressway Core and Edge |
|
|
189 | (7) |
|
Deployment Scenarios for Traversal Zones |
|
|
196 | (3) |
|
|
199 | (6) |
|
|
205 | (1) |
|
|
205 | (1) |
|
Complete Tables and Lists from Memory |
|
|
206 | (1) |
|
|
206 | (1) |
|
|
206 | (2) |
|
Chapter 11 Clustering Expressways |
|
|
208 | (10) |
|
"Do I Know This Already?" Quiz |
|
|
208 | (2) |
|
|
210 | (1) |
|
|
210 | (3) |
|
|
213 | (1) |
|
|
214 | (2) |
|
|
216 | (1) |
|
|
216 | (1) |
|
Complete Tables and Lists from Memory |
|
|
216 | (1) |
|
|
217 | (1) |
|
|
217 | (1) |
|
Chapter 12 Troubleshooting a Business-to-Business (B2B) Collaboration Solution |
|
|
218 | (20) |
|
"Do I Know This Already?" Quiz |
|
|
219 | (1) |
|
|
220 | (1) |
|
Troubleshooting Registration Issues |
|
|
220 | (5) |
|
Troubleshooting Calling Issues |
|
|
225 | (5) |
|
Troubleshooting DNS Issues |
|
|
230 | (2) |
|
Troubleshooting Certificate Issues |
|
|
232 | (2) |
|
Client Certificate Testing Tool |
|
|
232 | (1) |
|
Server Traversal Test Tool |
|
|
233 | (1) |
|
Other Troubleshooting Tools |
|
|
234 | (3) |
|
|
237 | (1) |
|
|
237 | (1) |
|
Complete Tables and Lists from Memory |
|
|
237 | (1) |
|
|
237 | (1) |
|
|
237 | (1) |
Part III Mobile and Remote Access |
|
|
Chapter 13 Introduction to Mobile and Remote Access (MRA) |
|
|
238 | (10) |
|
"Do I Know This Already?" Quiz |
|
|
238 | (2) |
|
|
240 | (1) |
|
|
240 | (1) |
|
|
241 | (1) |
|
Considerations for MRA Deployment |
|
|
242 | (4) |
|
|
246 | (1) |
|
|
246 | (1) |
|
Complete Tables and Lists from Memory |
|
|
246 | (1) |
|
|
246 | (1) |
|
|
246 | (2) |
|
Chapter 14 Configure an MRA Solution |
|
|
248 | (36) |
|
"Do I Know This Already?" Quiz |
|
|
249 | (2) |
|
|
251 | (1) |
|
|
251 | (3) |
|
|
254 | (12) |
|
|
255 | (4) |
|
Cisco Expressway Certificates |
|
|
259 | (1) |
|
Cisco Unified CM Certificates |
|
|
260 | (1) |
|
Creating Certificates for MRA |
|
|
261 | (5) |
|
Cisco Unified CM Settings for MRA |
|
|
266 | (4) |
|
Unified Communications Configuration on Expressways |
|
|
270 | (4) |
|
|
274 | (4) |
|
Unified Communications Traversal Zones |
|
|
278 | (3) |
|
|
281 | (1) |
|
|
281 | (1) |
|
Complete Tables and Lists from Memory |
|
|
282 | (1) |
|
|
282 | (1) |
|
|
282 | (2) |
|
Chapter 15 Troubleshoot an MRA Solution |
|
|
284 | (14) |
|
"Do I Know This Already?" Quiz |
|
|
285 | (2) |
|
|
287 | (1) |
|
MRA Troubleshooting General Techniques |
|
|
287 | (4) |
|
Registration and Certificate Issues |
|
|
291 | (1) |
|
Cisco Jabber Sign-In Issues |
|
|
292 | (2) |
|
|
294 | (2) |
|
|
296 | (1) |
|
|
296 | (1) |
|
Complete Tables and Lists from Memory |
|
|
297 | (1) |
|
|
297 | (1) |
|
|
297 | (1) |
Part IV Cisco Webex Technologies |
|
|
Chapter 16 Introduction to Cisco Cloud Collaboration |
|
|
298 | (18) |
|
"Do I Know This Already?" Quiz |
|
|
298 | (2) |
|
|
300 | (1) |
|
Cloud Collaboration Solutions |
|
|
300 | (6) |
|
Cisco Hosted Collaboration Solution |
|
|
300 | (3) |
|
|
303 | (1) |
|
Cisco Unified Communications Manager Cloud |
|
|
303 | (3) |
|
|
306 | (4) |
|
|
306 | (2) |
|
|
308 | (1) |
|
|
309 | (1) |
|
Cisco Webex Hybrid Services |
|
|
310 | (3) |
|
|
311 | (1) |
|
|
311 | (1) |
|
|
311 | (1) |
|
|
312 | (1) |
|
Hybrid Data Security Service |
|
|
312 | (1) |
|
Hybrid Meeting Service (Video Mesh) |
|
|
312 | (1) |
|
|
313 | (1) |
|
|
313 | (1) |
|
Complete Tables and Lists from Memory |
|
|
314 | (1) |
|
|
314 | (1) |
|
|
314 | (2) |
|
Chapter 17 Configure Webex Hybrid Directory Service |
|
|
316 | (26) |
|
"Do I Know This Already?" Quiz |
|
|
316 | (2) |
|
|
318 | (1) |
|
|
318 | (1) |
|
|
319 | (2) |
|
Infrastructure Requirements |
|
|
321 | (5) |
|
Active Directory Configuration and Synchronization |
|
|
326 | (12) |
|
Webex User Service Assignment |
|
|
338 | (2) |
|
|
340 | (1) |
|
|
340 | (1) |
|
Complete Tables and Lists from Memory |
|
|
340 | (1) |
|
|
340 | (1) |
|
|
341 | (1) |
|
Chapter 18 Configure Webex Hybrid Calendar Service |
|
|
342 | (38) |
|
"Do I Know This Already?" Quiz |
|
|
342 | (2) |
|
|
344 | (1) |
|
Calendar Service Operation |
|
|
344 | (1) |
|
Expressway-Based Calendar Connector |
|
|
345 | (17) |
|
Cisco Expressway-C Connector Host Preparation |
|
|
345 | (9) |
|
Hybrid Calendar Service Deployment |
|
|
354 | (8) |
|
Google Calendar Deployment in the Cloud |
|
|
362 | (6) |
|
|
368 | (6) |
|
One Button to Push (OBTP) |
|
|
374 | (3) |
|
|
377 | (1) |
|
|
377 | (1) |
|
Complete Tables and Lists from Memory |
|
|
378 | (1) |
|
|
378 | (1) |
|
|
378 | (2) |
|
Chapter 19 Configure Webex Hybrid Message Service |
|
|
380 | (24) |
|
"Do I Know This Already?" Quiz |
|
|
380 | (2) |
|
|
382 | (1) |
|
|
382 | (3) |
|
|
385 | (3) |
|
|
388 | (4) |
|
|
392 | (1) |
|
Register Expressway Connector to the Cisco Webex Cloud |
|
|
392 | (2) |
|
IM and Presence Configuration |
|
|
394 | (2) |
|
Manage Hybrid Message Service |
|
|
396 | (6) |
|
|
402 | (1) |
|
|
402 | (1) |
|
Complete Tables and Lists from Memory |
|
|
402 | (1) |
|
|
402 | (1) |
|
|
402 | (2) |
|
Chapter 20 Webex Edge Solutions |
|
|
404 | (40) |
|
"Do I Know This Already?" Quiz |
|
|
404 | (2) |
|
|
406 | (1) |
|
|
406 | (8) |
|
|
414 | (2) |
|
|
416 | (1) |
|
|
417 | (1) |
|
|
418 | (24) |
|
|
442 | (1) |
|
|
442 | (1) |
|
Complete Tables and Lists from Memory |
|
|
442 | (1) |
|
|
443 | (1) |
|
|
443 | (1) |
|
Chapter 21 Cisco Jabber for Cloud and Hybrid Deployments with Cisco Webex Messenger |
|
|
444 | (10) |
|
"Do I Know This Already?" Quiz |
|
|
444 | (1) |
|
|
445 | (1) |
|
|
445 | (5) |
|
Cisco Unified CM Requirements |
|
|
450 | (2) |
|
|
452 | (1) |
|
|
452 | (1) |
|
Complete Tables and Lists from Memory |
|
|
452 | (1) |
|
|
452 | (1) |
|
|
453 | (1) |
|
Chapter 22 Final Preparation |
|
|
454 | (6) |
|
|
454 | (1) |
|
Tools for Final Preparation |
|
|
455 | (3) |
|
Pearson Test Prep Practice Test Engine and Questions on the Website |
|
|
455 | (1) |
|
Accessing the Pearson Test Prep Software Online |
|
|
455 | (1) |
|
Accessing the Pearson Test Prep Software Offline |
|
|
455 | (1) |
|
|
456 | (1) |
|
|
457 | (1) |
|
|
457 | (1) |
|
Chapter-Ending Review Tools |
|
|
457 | (1) |
|
Suggested Plan for Final Review/Study |
|
|
458 | (1) |
|
|
458 | (2) |
Appendix A Answers to the "Do I Know This Already?" Quizzes and Review Questions |
|
460 | (26) |
Appendix B CCNP Implementing Cisco Collaboration Cloud and Edge Solutions (CLCEI) 300-820 Exam Updates |
|
486 | (3) |
Glossary of Key Terms |
|
489 | (15) |
Index |
|
504 | |