Muutke küpsiste eelistusi

E-raamat: Computer Systems Experiences of Users with and Without Disabilities: An Evaluation Guide for Professionals

(University of Perugia, Perugia, Italy), , (University of Perugia, Italy),
Teised raamatud teemal:
  • Formaat - PDF+DRM
  • Hind: 100,09 €*
  • * hind on lõplik, st. muud allahindlused enam ei rakendu
  • Lisa ostukorvi
  • Lisa soovinimekirja
  • See e-raamat on mõeldud ainult isiklikuks kasutamiseks. E-raamatuid ei saa tagastada.
Teised raamatud teemal:

DRM piirangud

  • Kopeerimine (copy/paste):

    ei ole lubatud

  • Printimine:

    ei ole lubatud

  • Kasutamine:

    Digitaalõiguste kaitse (DRM)
    Kirjastus on väljastanud selle e-raamatu krüpteeritud kujul, mis tähendab, et selle lugemiseks peate installeerima spetsiaalse tarkvara. Samuti peate looma endale  Adobe ID Rohkem infot siin. E-raamatut saab lugeda 1 kasutaja ning alla laadida kuni 6'de seadmesse (kõik autoriseeritud sama Adobe ID-ga).

    Vajalik tarkvara
    Mobiilsetes seadmetes (telefon või tahvelarvuti) lugemiseks peate installeerima selle tasuta rakenduse: PocketBook Reader (iOS / Android)

    PC või Mac seadmes lugemiseks peate installima Adobe Digital Editionsi (Seeon tasuta rakendus spetsiaalselt e-raamatute lugemiseks. Seda ei tohi segamini ajada Adober Reader'iga, mis tõenäoliselt on juba teie arvutisse installeeritud )

    Seda e-raamatut ei saa lugeda Amazon Kindle's. 

One of the major advances of modern computational technology has been in the increase of accessibility of computer systems for users with a range of disabilities. This overview of the field and the challenges facing it takes a high-level systemic view of the problems, and discusses them in terms of the underlying paradigm of human-machine interaction in general. The focus throughout is on determining the quality of interactive products, and the authors go to great lengths in a mostly successful attempt to provide a set of quantitative tools and approaches for such determinations. An overview of human-computer interaction opens the text, and different models of interaction evaluation are presented and described; three main criteria of accessibility, usability and user experience are defined in a rigorous way and their interactions and relative contributions to the success of the project are discussed. Finally, an important part of the book describes management techniques for assessment and evaluation. Extensive use of in-text boxes illustrates important concepts with real-life examples, and an extensive bibliography provides plenty of sources for future research and applications. Annotation ©2014 Ringgold, Inc., Portland, OR (protoview.com)

This book provides the necessary tools for the evaluation of the interaction between the user who is disabled and the computer system that was designed to assist that person. The book creates an evaluation process that is able to assess the user's satisfaction with a developed system. Presenting a new theoretical perspective in the human computer interaction evaluation of disabled persons, it takes into account all of the individuals involved in the evaluation process.

Foreword xi
Constantine Stephanidis
Foreword xiii
Esteban Levialdi
Preface xv
Acknowledgments xxiii
Authors xxv
Contributors xxvii
Chapter 1 Brief History of Human--Computer Interaction
1(36)
1.1 Historical Progress of Evaluation Models in Human--Computer Interaction Science
1(11)
1.1.1 First Period, from 1950 to 1963: The Programmer Is the User
3(2)
1.1.2 Second Period, from 1963 to 1984: Evolution of Human--Computer Interaction Models
5(4)
1.1.3 Third Period, from 1984 to 1998: Personal Computer and the Internet Era
9(3)
1.1.4 Fourth Period, from 1998 until Now: From Interaction Standards to User Interface for All
12(1)
1.2 Political Movement and the Standards: Accessibility as the First Pillar
12(3)
1.3 Usability and Design Philosophy: The Second and the Third Pillars
15(18)
1.3.1 From a Fragmented Set of Usability Evaluation Methods to the Need for a Unified Evaluation Approach
23(5)
1.3.2 Design Philosophy
28(5)
1.4 Merging Design and Evaluation of Interaction: An Integrated Model of Interaction Evaluation
33(4)
Focus Sections of
Chapter 1
Box 1.1 A Brief Introduction to the Visualization of Networked Data Sets
6(10)
Giuseppe Liotta
Box 1.2 From WCAG 1.0 to WCAG 2.0
16(9)
Massimo Capponi
Box 1.3 GOMS Evaluation Technique
25(7)
Simone Borsci
Maria Laura De Filippis
Box 1.4 ACCESS and AVANTI Project: International Initiatives toward User Interface for All
32(5)
Maria Laura De Filippis
Simone Borsci
Chapter 2 Defining Usability, Accessibility, and User Experience
37(20)
2.1 Introduction: Accessibility, Usability, and User Experience in Human--Computer Interaction
37(2)
2.2 Concept of Accessibility
39(2)
2.3 Usability: From the Small to the Big Perspective
41(5)
2.3.1 Usability: Toward a Unified Standard
43(3)
2.4 Relationships and Differences between Accessibility and Usability
46(3)
2.5 User Experience
49(5)
2.5.1 Steps of UX: From the Expectations of the Users before Product Purchase to the Final Impression of the Product
52(2)
2.6 Conclusion
54(3)
Chapter 3 Why We Should Be Talking about Psychotechnologies for Socialization, Not Just Websites
57(32)
3.1 Introduction: The Psychotechnological Evolution
57(1)
3.2 What Is Psychotechnology?
58(8)
3.3 From Artifacts to Psychotechnologies
66(3)
3.4 Psychotechnologies for Socialization
69(12)
3.4.1 Studies on Personality Characteristics Associated with Social Networking Sites
77(1)
3.4.2 Studies on Social Networking Sites and Identity Construction
78(3)
3.5 Web 2.0: From a Network System to an Ecosystem
81(6)
3.6 Conclusion
87(2)
Focus Sections of
Chapter 3
Box 3.1 The Biopsychosocial Model and Reciprocal Triadic Causation
60(11)
Stefano Federici
Fabio Meloni
Box 3.2 Positive Technology
71(2)
Giuseppe Riva
Box 3.3 Mind, Body, and Sex in Cyberspace
73(12)
Stefano Federici
Box 3.4 Facebook Contribution to the 2011 Tunisian Revolution: What Can Cyberpsychology Teach Us about the Arab Spring Uprisings?
85(4)
Yousri Marzouki
Chapter 4 Equalizing the Relationship between Design and Evaluation
89(16)
4.1 Active Role of Today's End-User in the Pervasive Interaction with Psychotechnologies
89(4)
4.2 Equalizing the Design and the Evaluation Processes
93(5)
4.2.1 Intrasystemic Solution: A New Perspective on the Relation between Design and Evaluation
94(4)
4.3 Intrasystemic Solution from a Psychotechnological Perspective
98(4)
4.4 Conclusion
102(3)
Focus Section of
Chapter 4
Box 4.1 Smart Future Initiative: The Disappearing Computer and Ubiquitous Computing
90(15)
Simone Borsci
Chapter 5 Why We Need an Integrated Model of Interaction Evaluation
105(38)
5.1 Evaluator's Perspective in the Product Life Cycle
105(2)
5.2 Objectivity and Subjectivity in Interaction: When the System Overrides the User
107(7)
5.2.1 Bridge between Object and Subject: The Integrated Model of Evaluation
109(5)
5.3 Problems and Errors in the Evaluation
114(5)
5.3.1 Problems and Errors: From the Integrated Model to the Integrated Methodology
117(2)
5.4 Discrimination and Matching of Problems and Errors: The Integrated Methodology of Interaction Evaluation
119(17)
5.4.1 From the Concept of Mental Model to the Integrated Methodology of Interaction Evaluation
120(4)
5.4.2 Goals of the Integrated Methodology of Interaction Evaluation
124(3)
5.4.2.1 Identification of the Interaction Problems
127(1)
5.4.2.2 Distance between the User and the Designer
127(5)
5.4.2.3 How to Measure the Distance: The Evaluator's Role and Evaluation Model
132(4)
5.5 How to Use the Integrated Methodology: The Decision Process Carried Out by the Evaluator
136(4)
5.6 Conclusion
140(3)
Chapter 6 Why Understanding Disabled Users' Experience Matters
143(24)
6.1 Disabled Users' Experience
143(8)
6.1.1 Big Accessibility Approach
145(6)
6.2 Modeling Users' Interaction Behavior: The Simulation Process
151(3)
6.3 Decision Process for User Testing: Sample Selection and Representativeness of Data
154(7)
6.3.1 Three Keys for Monitoring Participants' Selection Process
157(3)
6.3.2 Representativeness of the Sample
160(1)
6.4 Simulation and Selection of Disabled Users for Composing Mixed Samples
161(2)
6.5 Testing Disabled Users
163(1)
6.6 Conclusion
164(3)
Focus Section of
Chapter 6
Box 6.1 How Many People with a Disability Are There in the World?
146(21)
Stefano Federici
Fabio Meloni
Chapter 7 How You Can Set Up and Perform an Interaction Evaluation: Rules and Methods
167(26)
7.1 What Is the Evaluation Process?
167(6)
7.1.1 Significance of Evaluation: From Commonsense to Evaluation Criteria
168(2)
7.1.2 Evaluation in Terms of Measurements and Criteria
170(2)
7.1.3 Process of Goal Achievement and Its Assessment
172(1)
7.2 UX and Usability: The Importance of the User's Long- and Short-Term Use of a Product
173(3)
7.2.1 Dynamic Process of the User Experience
174(2)
7.3 Brief Overview of the Techniques for Assessing UX and Usability
176(3)
7.4 Effectiveness and Efficiency of the Evaluation Process and the Management of the Gathered Data
179(4)
7.4.1 Management of the Qualitative Data: An Overview of the Grounded-Theory Approach
181(2)
7.5 Grounded Procedure for the Management of Data and to Determine the Number of Problems Discovered by a Sample
183(7)
7.5.1 What Does It Mean to Monitor Problems?
184(3)
7.5.2 Refining the p-Value of Heterogeneous Samples through Estimation Models
187(3)
7.5.3 Making a Decision on the Basis of the Sample Behavior
190(1)
7.6 Conclusion
190(3)
Chapter 8 Evaluation Techniques, Applications, and Tools
193(40)
8.1 Introduction
193(3)
8.2 Inspection and Simulation Methods of the Expected Interaction
196(9)
8.2.1 Inspection of the Interaction
197(1)
8.2.2 Heuristic Evaluation
198(2)
8.2.3 Cognitive Walkthrough Method
200(3)
8.2.4 Task Analysis
203(1)
8.2.5 Summary of Inspection and Simulation Methods of the Expected Interaction
204(1)
8.3 Qualitative and Subjective Measurements for Interaction Analysis
205(14)
8.3.1 Questionnaire and Psychometric Tools
206(5)
8.3.2 Interview
211(2)
8.3.3 Observation
213(1)
8.3.4 Diary
214(1)
8.3.5 Eye-Tracking Methodology and Biofeedback
214(1)
8.3.5.1 Biofeedback Usability and UX Testing
215(1)
8.3.5.2 Eye-Tracking Usability and UX Testing
216(2)
8.3.6 Summary of the Qualitative and Subjective Measurements for Interaction Analysis
218(1)
8.4 Usability Testing and Analysis of Real Interaction
219(11)
8.4.1 Usability Testing
219(2)
8.4.2 Concurrent Thinking Aloud in Usability Testing
221(3)
8.4.3 Retrospective Thinking Aloud in Usability Testing
224(1)
8.4.4 Alternative Verbal Protocols for Disabled Users and Partial Concurrent Thinking Aloud
225(2)
8.4.5 Remote Testing
227(2)
8.4.6 Summary of Usability Testing and the Analysis of Real User Interaction
229(1)
8.5 Conclusion
230(3)
References 233(28)
Index 261
Simone Borsci holds a PhD in cognitive psychology at the Sapienza University of Rome and currently works as a researcher at Brunel University of London. His researches are focused on different aspects of interaction: the user experience evaluation of interfaces and artifacts, the user preference analysis before and after use, the application of estimation models for determining an optimized sample size for an evaluation test, and the matching between assistive technologies/medical devices and users needs. He is also an author or a contributor of more than 30 publications.









Masaaki Kurosu is a professor at the Open University of Japan. He is also the president of Human-Centered Design Network in Japan. Based on his experience as a usability professional in industry and academia, he proposed the concept of user engineering and the idea of artifact development analysis as well as the new concept of experience engineering. Professor Masaaki received his MA in psychology from Waseda University. He served as a conference chair in many international conferences and is an author or a contributor of more than 40 books.









Stefano Federici, PhD, currently serves as a professor of general psychology and psychology of disability at the University of Perugia, Italy. He is a member of the editorial board of Disability and Rehabilitation: AssistiveTechnology and Cognitive Processing as well as of the Scientific Committee of the International Conference on Space Cognition. He has authored more than 150 international and national publications on cognitive psychology, psychotechnology, disability,sexuality and disability, and usability. He currently leads the CognitiveLab research team at the University of Perugia.









Maria Laura Mele is a psychologist. She received her PhD in cognitive, physiological, and personality psychology from the Interuniversity Center for Research on Cognitive Processing in Natural and Artificial Systems (ECoNA) of the Sapienza University of Rome. Her main research topics are focused on usability and user experience of visual and sonified humancomputer interfaces, with a focus on both implicit and explicit cognitive components involved in human interaction processes. She is currently a member of the CognitiveLab research team at the University of Perugia.