| Acknowledgments |
|
vii | |
| Preface |
|
ix | |
|
The Legal Systems that Regulate the Marketplaces |
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|
1 | (108) |
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The Constitutional Systems |
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|
1 | (57) |
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Division of Authority in the European Union |
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1 | (32) |
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United States Constitution |
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33 | (25) |
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58 | (33) |
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58 | (16) |
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74 | (17) |
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Contract and Commercial Law in the European Community and the United States |
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91 | (3) |
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91 | (3) |
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94 | (1) |
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Consumer Protection Generally |
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94 | (15) |
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94 | (3) |
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97 | (2) |
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Who Exactly Is a ``Consumer''? |
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99 | (1) |
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When Community and Federal Laws Preempt State Laws |
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99 | (1) |
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Implementation of Consumer Legislation: Agencies |
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100 | (6) |
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106 | (3) |
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109 | (64) |
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110 | (43) |
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Advertising Facts in the United States |
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110 | (1) |
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110 | (18) |
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128 | (25) |
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153 | (5) |
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158 | (6) |
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164 | (5) |
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Interpreting Advertisements: The ``Consumer'' Standard |
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169 | (4) |
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173 | (44) |
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Federal Trade Commission Policy Statement on Unfairness |
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173 | (6) |
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Sales in Noncommercial Settings |
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179 | (18) |
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179 | (16) |
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Cooling Off and Guaranteed Business Loans |
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195 | (2) |
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197 | (1) |
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Multi-Level (``Pyramid'') Selling |
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197 | (13) |
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General Description and Analysis |
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197 | (2) |
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199 | (11) |
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210 | (7) |
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210 | (1) |
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211 | (2) |
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213 | (1) |
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Inertia Selling: Unsolicited Goods |
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214 | (1) |
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215 | (2) |
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217 | (86) |
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Background on Consumer Credit |
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217 | (12) |
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The Pluses and Minuses of Using Consumer Credit |
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217 | (9) |
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Historical Development in the United States |
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226 | (3) |
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229 | (21) |
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229 | (11) |
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Rate Regulation in the European Community |
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240 | (1) |
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Rate Regulation in the United States: The Roles of the Federal and State Governments |
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241 | (7) |
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Disguised Credit Transactions |
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248 | (2) |
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Disclosure of Credit Terms: A General Study of Disclosure as a Consumer Protection Device |
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250 | (31) |
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General Disclosure Requirements |
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250 | (26) |
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276 | (5) |
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Guarantees, Consumer Credit, and Disclosure |
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281 | (6) |
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Consumer Liability for Unauthorized Charges |
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287 | (5) |
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292 | (11) |
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Distance Financial Services in the European Community |
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294 | (1) |
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Bank Charges to Consumers for Cross-Border Credit Transfers |
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295 | (8) |
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303 | (50) |
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304 | (36) |
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304 | (18) |
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322 | (18) |
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Intrusions Upon Peace and Quiet |
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340 | (13) |
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341 | (2) |
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343 | (10) |
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Product Quality and Safety |
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353 | (70) |
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353 | (20) |
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Guarantees Under European Community Law |
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353 | (6) |
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359 | (14) |
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373 | (50) |
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376 | (6) |
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Product Liability Law: The European Community |
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382 | (12) |
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The State of the Art Defense |
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394 | (4) |
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Product Liability Law: The United States |
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398 | (16) |
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414 | (5) |
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Defective Products and Economic Loss |
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419 | (4) |
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Consumer Contracts and Unfair Terms |
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|
423 | (86) |
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How Consumers ``Agree'' to Contracts in the Twenty-First Century: Standard Form Contracts |
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423 | (29) |
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The Standard Form Contract System |
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423 | (7) |
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E-Commerce: Implications for Consumers |
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430 | (22) |
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452 | (16) |
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Unfair Terms: The United States |
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455 | (7) |
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Unfair Terms: The European Community Directive on Unfair Terms in Consumer Contracts |
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462 | (6) |
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468 | (28) |
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468 | (18) |
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486 | (10) |
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Critique of Past Regulatory Efforts and Proposals for New Approaches |
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496 | (13) |
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The Failures of Past Efforts |
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496 | (7) |
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503 | (6) |
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509 | (62) |
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509 | (13) |
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509 | (9) |
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518 | (3) |
|
International Consumer Protection Groups |
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|
521 | (1) |
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522 | (49) |
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523 | (13) |
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536 | (8) |
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Alternative Dispute Resolution |
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|
544 | (13) |
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Mechanisms for Resolving Consumer Complaints in the European Community |
|
|
557 | (14) |
| Index |
|
571 | |