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E-raamat: Contested Learning in Welfare Work: A Study of Mind, Political Economy, and the Labour Process

(University of Toronto)
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Drawing on the field of cultural historical psychology and the sociologies of skill and labour process, Contested Learning in Welfare Work offers a detailed account of the learning lives of state welfare workers in Canada as they cope, accommodate, resist and flounder in times of heightened austerity. Documented through in-depth qualitative and quantitative analysis, Peter Sawchuk shows how the labour process changes workers, and how workers change the labour process, under the pressures of intensified economic conditions, new technologies, changing relations of space and time, and a high-tech version of Taylorism. Sawchuk traces these experiences over a seven-year period that includes major work reorganisation and the recent economic downturn. His analysis examines the dynamics between notions of de-skilling, re-skilling and up-skilling, as workers negotiate occupational learning and changing identities.

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A detailed account of the lives of state welfare workers as they accommodate, resist and flounder in times of austerity.
List of Figures and Tables
xii
Series Foreword xiii
Acknowledgements xv
Abbreviations xvii
1 Introduction
1(22)
Purposes of the Book
2(6)
Outline of the Book
8(8)
Data Sources and Interpretation
16(7)
2 The Skills Impasse and an Activity Approach
23(2)
Introduction
23(2)
Part 1 Interrogating Research on Skill, Knowledge, and Work -- Arguing for a Point of Departure
25(8)
Part 2 Understanding the Occupational Learning/Labour Process as Activity
33(192)
Conclusions and Definitions
57(5)
3 Taylorism -- An Enduring Influence
62(19)
Introduction
62(3)
Origin and Meaning: Materiality, Tasks, and Learning
65(9)
Persistence and Contemporary Expressions
74(5)
Conclusions
79(2)
4 Historical Mediations in the Making of Taylorism in Contemporary State Social Services Work
81(19)
Introduction
81(1)
"Dig Where You Stand": Origins of the Objects of Canadian State Welfare Work
82(6)
Phase of the Labour Process and Occupational Change in State Welfare Work
88(4)
The Politics and Character of Welfare Work Change in a Canadian Context
92(6)
Conclusions
98(2)
5 Experiencing the De-Skilling Premises of Welfare Work
100(27)
Introduction
100(4)
Experiencing Changes in Division of Labour
104(4)
Experiencing Changes in Autonomy and Control
108(6)
Experiencing Changes in Workload
114(6)
Experiencing Changes in Client Relations
120(4)
Conclusion
124(3)
6 De--Skilling -- Learning Welfare Work and the Mediations of Space, Time, and Distance
127(23)
Introduction
127(1)
Returning to First Principles of Materiality: Space and CHAT Analysis
128(4)
Basic Space, Time, and Distance Mediations in Welfare Work Activity
132(5)
Affording Activity with Software: Computer Mediated Space,' Time, and Distance in Welfare Work
137(7)
Paper as a Source of Customization of Spatial Relations of Learning and Control
144(3)
Conclusions
147(3)
7 Re-Skilling, Consenting, and the Engrossments of Administrative Knowledge
150(36)
Introduction
150(3)
On Games, Consent, and Engrossment
153(6)
Fragile Transitions toward Administrative Knowledge Production in Activity
159(9)
Realization of Trajectories of Administrative Production
168(9)
The Curious Case of Workarounds in Administrative Expertise
177(6)
Conclusions
183(3)
8 Up-Skilling, Resisting, and Re-Keying for Craft Knowledge
186(33)
Introduction
186(2)
On the Re-Keying of Activity
188(3)
Fragile Transitions toward Craft Knowledge Production in Activity
191(13)
Realization of Trajectories of Craft Knowledge Production
204(11)
Conclusions
215(4)
9 Divisions of Knowledge Production, Group Formation, and Occupational Enculturation
219(6)
Introduction
219(3)
Implications of Occupational Entry Processes, Labour Markets, and Careers
222(3)
Part 1 Worker Beliefs and the Practices of Division across Veterans and Newcomers
225(11)
Part 2 Newcomers and Veterans in the Survey Data
236(68)
Conclusions
248(3)
10 Understanding Prevalence, Roots, and Factors of Trajectories of Knowledge Production
251(32)
Introduction
251(2)
Exploring Views on the Division of Labour and Approximating the Prevalence of Learning Trajectories
253(7)
Understanding a Key Mediation of Welfare Work Craft Learning
260(4)
Combined Influences and Pathways of Divergence in Occupational Knowledge Production
264(15)
Conclusions
279(4)
11 Mind in Political Economy and the Labour Process - A Use-Value Thesis
283(21)
Introduction
283(2)
Principles of a Use-Value Thesis -- Contradictions in the Labour/Learning Process Revisited
285(4)
A Use-Value Thesis on State Welfare Work
289(15)
Conclusions 304(3)
Appendix: List of Interviewees and Demographic Information 307(10)
Notes 317(28)
References 345(20)
Index 365
Peter Sawchuk is a Professor of Adult Education and Industrial Relations at the University of Toronto. He studies, writes and teaches in the areas of adult learning theory, the sociology and psychology of education and work, and Marxist political economy. Professor Sawchuk specialises in social perspectives on learning and the economy, emphasising the relationships between learning, labour processes, labour markets and political economy.
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