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E-raamat: Convergence of Libraries and Technology Organizations: New Information Support Models

(Luther College, USA)
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Some organizations and institutions have converged their previously independent library and technology teams into single information teams, creating a new type of organization: the information service organization. This book is designed to support institutions that are considering or already deploying a converged information service model, principally in academic settings. The book doesn't provide an exact blueprint of how the process should be done, but rather promotes discussion among campus and organizational leaders as well as library and technology staff, and gives guidelines for organizational design in converged organizations. Material is presented from the point of view of the library. The book looks at changes in professional identity, staffing for convergence, and the tension between traditional models of specialization in higher education versus the generalization needs of converged organizations. A final chapter examines future trends in the research process, the cloud, multimedia, metadata, and user interfaces. Barth is executive director of library and information services at Luther College. The book is distributed in North America by Neal-Schuman. Annotation ©2011 Book News, Inc., Portland, OR (booknews.com)
List of figures
ix
About the author xi
Acknowledgements xiii
Introduction 1(4)
1 Context for convergence: Arriving at the delta
5(18)
A new economy with information as currency
7(2)
A glance over our shoulders: evolution of an information economy
9(3)
Evolution of a service economy
12(1)
Evolution of converged information service organizations
13(1)
Rocks all around
14(1)
The old rules don't apply
14(1)
Rules of the river
15(3)
The sweet spot
18(2)
Notes
20(3)
2 Assessing possibilities for convergence: Reading the river
23(28)
Why converge?
23(1)
Motivating factors for convergence
24(8)
Summary of motivations
32(1)
Benefits of convergence
32(6)
Challenges ahead
38(5)
The organizational context of information support
43(5)
Key considerations
48(1)
Notes
49(2)
3 Professional culture and politics: Conflict at the helm
51(22)
Core values
54(1)
Values of library professionals
55(7)
Values of technology professionals
62(3)
Connections: common values
65(2)
Differentiating contexts
67(4)
Key considerations
71(1)
Notes
71(2)
4 Staffing for convergence: Crew selection
73(22)
The importance of leadership
74(6)
The staff
80(3)
Watching for the silver lining
83(1)
Staff duties in the converged organization
83(1)
Staffing vacancies
84(6)
Human resource considerations
90(1)
Don't forget the students
91(1)
Key considerations
92(1)
Notes
93(2)
5 Specialization versus generalization: Crew assignments
95(10)
Polymaths
95(2)
Generalization and specialization
97(6)
Key considerations
103(1)
Notes
103(2)
6 Organizational design in converged organizations: Streamlining the vessel
105(24)
Alignment within the institution
108(4)
Physical representations of convergence
112(4)
Virtual representations of convergence
116(2)
Team structures
118(1)
Resource allocation and application
119(1)
Reducing redundancy
119(1)
Strategic planning
120(1)
Marketing and the web
120(1)
Developing an organizational design
121(6)
Key considerations
127(1)
Note
128(1)
7 The process of converging: Riding the river
129(26)
Leadership
130(1)
A case for convergence
131(1)
Hallmarks of design: vision
131(1)
Hallmarks of design: collaboration
132(2)
Hallmarks of design: transparency
134(1)
Hallmarks of design: process
134(2)
Evolution vs. revolution
136(1)
On the ground: ten keys for deployment
137(15)
Key considerations
152(1)
Notes
153(2)
8 Future evolutions of information service organizations: Around the bend in the river
155(16)
Print collections
157(1)
Data collections
157(2)
The research process
159(2)
Cyberinfrastructure
161(2)
The cloud
163(1)
Multimedia
164(1)
Metadata
164(1)
User interfaces
165(1)
The future is converged
166(2)
Notes
168(3)
References and further reading 171(6)
Index 177
Christopher D. Barth works as the Executive Director of Library and Information Services at Luther College in Decorah, Iowa, USA. He has 10 years of experience working in merged library/technology organizations and is beginning his fourth year leading a merged library/IT team. Previously he worked as Director of Information Resources at Kenyon College in Gambier, Ohio, USA, and as Librarian at the Anchorage Daily News in Anchorage, Alaska, USA. He has previously published a history of Kenyon College titled Kenyon Reborn.