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List of Figures and Tables |
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xv | |
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xvii | |
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1 Introduction to Creating and Capturing Value Through Crowdsourcing |
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1 | (10) |
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1 | (5) |
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Conclusions and Future Research Directions |
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6 | (5) |
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PART I CROWDSOURCING: FUNDAMENTALS AND THE ROLE OF CROWDS AND COMMUNITIES |
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2 Crowdsourcing: A Primer and Research Framework |
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11 | (28) |
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11 | (10) |
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13 | (1) |
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The Crowdsourcing Process |
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14 | (1) |
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Theoretical Rationale Behind Crowdsourcing |
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14 | (1) |
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Internal Versus External Crowdsourcing |
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15 | (1) |
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The Relationship Between Open Innovation and Crowdsourcing |
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16 | (1) |
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Advantages of Crowdsourcing |
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17 | (2) |
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Disadvantages of Crowdsourcing |
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19 | (1) |
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Why the Interest in Crowdsourcing? |
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20 | (1) |
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A Conceptual Framework for Identifying and Exploring Theoretically Interesting Crowdsourcing Questions |
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21 | (10) |
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Value Created and/or Captured during Crowdsourcing |
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21 | (1) |
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Seeker Organization's Attributes |
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22 | (2) |
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24 | (2) |
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26 | (1) |
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Moderating Effect of Crowdsourcing Strategy |
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27 | (1) |
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Moderating Effect of Meso Environment |
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28 | (1) |
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Moderating Effect of Macro-Environmental Factors |
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29 | (2) |
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Conclusions and Future Research |
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31 | (8) |
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39 | (19) |
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39 | (2) |
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Online Distributed Innovation: A Crowd is not a Group |
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41 | (4) |
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Crowd as a Solution to Distant Search: When is the Right Time? |
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45 | (1) |
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Ideas Come Next: The Rise of Crowd-Driven Entrepreneurship |
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46 | (2) |
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Key Questions for the Crowd-Oriented Organization |
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48 | (3) |
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Conclusions and Future Research |
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51 | (7) |
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4 How Firms Leverage Crowds and Communities for Open Innovation |
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58 | (39) |
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58 | (3) |
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Communities, Crowds, and Collaboration |
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61 | (12) |
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61 | (4) |
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65 | (5) |
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Hybrid Crowds: When Crowds are Like Communities |
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70 | (3) |
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Motivating Network Collaborators |
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73 | (5) |
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Structural Forms of Participation Architecture |
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73 | (1) |
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How Firms Tap into Motivation |
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74 | (2) |
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Intrinsic Motivations Driving Participation in Communities and Crowds |
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76 | (1) |
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Extrinsic Motivations Driving Participation in Communities and Crowds |
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77 | (1) |
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Degrees of Collaborative Innovativeness |
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78 | (4) |
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Direct Contributions to Open Innovation |
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78 | (2) |
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Indirect Contributions to Open Innovation |
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80 | (1) |
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Contributions Beyond Innovations |
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81 | (1) |
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Discussion, Conclusions, and Future Research |
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82 | (5) |
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83 | (1) |
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83 | (4) |
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87 | (10) |
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5 The Road to Crowdfunding Success: A Review of the Extant Literature |
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97 | (30) |
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97 | (2) |
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Crowdfunding: Its Features and Definitions |
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99 | (4) |
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Achieving Crowdfunding Success |
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103 | (8) |
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The Main Features of a Crowdfunding Campaign |
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105 | (3) |
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Fundraiser Motivations and Characteristics |
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108 | (3) |
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111 | (4) |
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Fundraiser-Crowdfunder Interactions |
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113 | (2) |
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Conclusions and Future Research |
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115 | (12) |
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PART II TOURNAMENT-BASED CROWDSOURCING |
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6 A Problem in the Making: How Firms Formulate Sharable Problems for Open Innovation Contests |
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127 | (27) |
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127 | (2) |
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129 | (3) |
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129 | (1) |
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Cognizing Problems or Constructing Problems? |
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130 | (2) |
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132 | (2) |
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Research Setting and Case Selection |
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132 | (1) |
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133 | (1) |
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134 | (9) |
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Towards a Framework for Formulating Sharable Problems for Innovation Contests |
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134 | (1) |
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Generative Process Elements in Formulating Sharable Problems |
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135 | (6) |
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Theoretical Replications of Unsuccessful Cases |
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141 | (2) |
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Discussion, Conclusions, and Future Research |
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143 | (4) |
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Implications for Crowdsourcing |
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143 | (1) |
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Implications for Open Innovation |
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144 | (2) |
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Implications for Innovation Intermediation |
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146 | (1) |
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Limitations and Future Research |
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146 | (1) |
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147 | (7) |
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7 The Role of Information Patterns in Designing Crowdsourcing Contests |
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154 | (27) |
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154 | (3) |
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157 | (1) |
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Contributions and Main Results |
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158 | (2) |
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Multiple Tasks and Multiple Workers |
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159 | (1) |
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160 | (1) |
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Crowdsourcing Contests as All-Pay Auctions |
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160 | (1) |
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161 | (2) |
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Complete Information Case |
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161 | (1) |
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Asymmetric Information Case |
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162 | (1) |
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163 | (2) |
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Crowdsourcing Versus Assignment |
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165 | (9) |
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Crowdsourcing a Single Task |
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166 | (4) |
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Crowdsourcing Multiple Tasks |
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170 | (4) |
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Conclusions and Future Research |
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174 | (7) |
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PART III COLLABORATION-BASED CROWDSOURCING |
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8 Renegotiating Public Value with Co-Production |
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181 | (23) |
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181 | (2) |
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Value Creation in the Public Sector |
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183 | (1) |
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Bureaucracy and Value Creation |
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183 | (2) |
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Bureaucracy and Public Value |
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185 | (4) |
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Public Value: Beyond Bureaucracy |
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187 | (2) |
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Co-Production: New Modes of Value |
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189 | (4) |
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Co-Production and in the Public Sector: A New Value Generating Proposition |
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193 | (3) |
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How Can Public Administration Benefit from Co-Production and Crowdsourcing to Better Produce Public Value? |
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196 | (1) |
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Conclusions and Future Research |
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197 | (7) |
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9 Tapping into Diversity Through Open Innovation Platforms: The Emergence of Boundary-Spanning Practices |
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204 | (32) |
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204 | (3) |
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207 | (7) |
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Boundary Spanning in Organizations |
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208 | (3) |
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Management Consultants as Knowledge Brokers |
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211 | (1) |
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Collaborative Production in Online Communities |
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212 | (1) |
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Crowdsourcing for Innovation |
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213 | (1) |
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Methods and Research Settings |
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214 | (3) |
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214 | (3) |
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217 | (9) |
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217 | (5) |
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222 | (4) |
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226 | (4) |
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Boundary Spanning with Clients |
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227 | (1) |
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Online Collaboration Practices for External Consumption |
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228 | (2) |
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Conclusions and Future Research |
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230 | (6) |
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10 Co-Creation from a Telecommunication Provider's Perspective: A Comparative Study on Innovation with Customers and Employees |
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236 | (35) |
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237 | (1) |
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238 | (3) |
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The Rise of Openness and Co-Creation |
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238 | (1) |
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239 | (2) |
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Business Model Innovation |
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241 | (1) |
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241 | (7) |
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241 | (2) |
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243 | (1) |
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Intra-Corporate Crowdsourcing |
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244 | (1) |
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Risks of Openness and Crowd Involvement |
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245 | (3) |
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248 | (7) |
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Research Framework and Questions |
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248 | (1) |
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Three Co-Creation Approaches from an Austrian Telecommunication Provider |
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249 | (6) |
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255 | (5) |
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Commercial Feasibility of Ideas |
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255 | (1) |
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User Participation and Behavior |
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256 | (3) |
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Social Media Tools for Communities |
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259 | (1) |
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260 | (2) |
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Open Co-Creation with Customers |
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260 | (1) |
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Semi-Open Co-Creation with Employees |
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261 | (1) |
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Closed Offline Co-Creation |
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262 | (1) |
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Conclusions and Future Research |
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262 | (9) |
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PART IV HYBRIDS: TOURNAMENT-BASED AND COLLABORATION-BASED CROWDSOURCING |
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11 Co-opetition in Crowdsourcing: When Simultaneous Cooperation and Competition Deliver Superior Solutions |
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271 | (21) |
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271 | (2) |
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Background Literature: Co-opetition and Why Crowdsourcing |
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273 | (3) |
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274 | (1) |
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Crowdsourcing Co-opetition |
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275 | (1) |
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Why Crowdsource a Problem? |
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276 | (1) |
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Framework for Exploring the Impact of Co-opetition on Crowdsourcing Performance |
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276 | (10) |
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278 | (1) |
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Competition by Solvers: Tournament-Based Crowdsourcing |
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278 | (1) |
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Moderating Role of Cooperation to Reduce Frictions |
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279 | (5) |
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Cooperation by Solvers: Collaboration-Based Crowdsourcing |
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284 | (1) |
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Moderating Role of Competition to Reduce Problem Module Solution Inefficiency |
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285 | (1) |
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Conclusions and Future Research |
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286 | (6) |
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12 Prediction Markets For Crowdsourcing |
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292 | (18) |
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292 | (2) |
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Crowdsourcing for Knowledge in Innovation Management |
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294 | (1) |
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Prediction Markets and Crowdsourcing |
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295 | (3) |
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Empirical Analysis: Case and Methodology |
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298 | (5) |
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298 | (5) |
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Conclusions and Future Research |
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303 | (7) |
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13 Ethics in Crowdsourcing: Revisiting and Revising the Role of Stakeholder Theory |
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310 | (25) |
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310 | (4) |
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311 | (2) |
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313 | (1) |
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Core Concepts of Stakeholder Theory |
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314 | (3) |
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A De-Centralized View of the Firm |
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314 | (2) |
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Holistic Analysis and Guidance |
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316 | (1) |
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316 | (1) |
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The Applicability of Stakeholder Theory for Crowdsourcing |
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317 | (5) |
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Challenging Traditional Notions of the Firm |
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318 | (1) |
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319 | (2) |
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Evolving Stakeholder Identities |
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321 | (1) |
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Challenges: Stakeholder Theory and Crowdsourcing |
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322 | (4) |
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323 | (1) |
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Novel Notions of Rights Ownership |
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324 | (2) |
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Conclusions and Future Research |
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326 | (9) |
Index |
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