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E-raamat: CTS Certified Technology Specialist Exam Guide, Third Edition

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  • Ilmumisaeg: 25-Oct-2019
  • Kirjastus: McGraw-Hill Education
  • Keel: eng
  • ISBN-13: 9781260136074
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  • Formaat: EPUB+DRM
  • Ilmumisaeg: 25-Oct-2019
  • Kirjastus: McGraw-Hill Education
  • Keel: eng
  • ISBN-13: 9781260136074
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Published with AVIXA, the Audiovisual and Integrated Experience Association, a fully updated exam guide offers comprehensive coverage of all objectives for the 2018 release of the CTS exam and thoroughly explains new IT security, networking and business topics. Original.

Publisher's Note: Products purchased from Third Party sellers are not guaranteed by the publisher for quality, authenticity, or access to any online entitlements included with the product.


The most up-to-date CTS exam study system—available exclusively from McGraw-Hill Education and AVIXA Press

Published with AVIXA, the Audiovisual and Integrated Experience Association, this fully updated exam guide offers comprehensive coverage of all objectives for the 2018 release of the CTS exam. The book thoroughly explains new IT security, networking, and business topics. 

CTS Certified Technical Specialist Exam Guide, Third Edition features learning objectives at the beginning of each chapter, best practices, checklists, diagrams, photos, chapter review questions with in-depth answer explanations, and a full-color insert. Designed to help you pass the CTS exam with ease, this authoritative resource also serves as an essential on-the-job reference for AV professionals. 

Offers 100% coverage of every topic on the Certified Technical Specialist exam
Electronic content includes an online official practice exam from AVIXA
200+ photos and illustrations reinforce key AV technology concepts throughout












Foreword xix
Acknowledgments xxi
Part I The Certified Technology Specialist and the CTS Exam
Chapter 1 What Is a Certified Technology Specialist?
3(6)
What Does a CTS Do?
3(1)
Why Earn Your CTS?
4(1)
The Purpose of the CTS Exam
5(1)
Are You Eligible for the CTS Exam?
6(1)
The CTS Exam Application Process
7(1)
Chapter Review
8(1)
Chapter 2 The CTS Exam
9(15)
The Scope of the CTS Exam
9(1)
The CTS Exam Over Time
10(1)
Studying for the Exam
11(1)
Sample CTS Exam Questions
12(3)
Question-Evaluation Strategies
15(1)
What to Expect on Exam Day
16(5)
Identification Requirements
17(1)
Data Retention Policy
17(1)
Items Restricted from the Exam Room
18(1)
The Exam
18(3)
Chapter Review
21(3)
Part II Essentials of AV Technology
What Is an AV System?
24(1)
AV System Goals
25(2)
Chapter 3 Analog and Digital Signals
27(10)
Analog and Digital Waveforms
27(1)
Digital Signal Basics
28(4)
Digital Signal Processing and Sampling
28(1)
Bit Depth of a Digital Signal
29(1)
Bit Rate
30(1)
Signal Compression
31(1)
Digital Media Formats
32(1)
Noise and Signal Transmission
32(2)
Analog and Digital Signal Considerations
34(1)
Chapter Review
34(3)
Review Questions
34(1)
Answers
35(2)
Chapter 4 Audio Systems
37(42)
Sound Waves
37(7)
Wavelength
38(1)
Frequency
39(1)
Bands and Octaves
40(1)
Harmonics
41(1)
Logarithms
41(1)
Decibels
42(2)
The Inverse Square Law and Sound
44(1)
Digital Audio
44(4)
Digitizing Analog Audio
45(1)
Digital Audio Compression
46(1)
Digital Audio Network Protocols
47(1)
Acoustics
48(3)
Reflected Sound Energy
49(1)
Reverberation
49(1)
Absorption
50(1)
Transmission
50(1)
Ambient Noise
50(1)
Sound Capture
51(22)
Microphones
51(8)
Audio Signal Levels
59(2)
Audio Devices
61(6)
Loudspeakers
67(2)
Audio Signal-Level Monitoring
69(4)
Examples of Audio System Applications
73(1)
Sound Reinforcement or PA
73(1)
Mix-Minus
73(1)
Intercom and Paging Systems
73(1)
Playback Systems
74(1)
Audioconferencing and Audio for Videoconferencing
74(1)
Sound Masking
74(1)
Chapter Review
74(5)
Review Questions
75(2)
Answers
77(2)
Chapter 5 Video Systems
79(44)
Light
79(6)
Units of Light Measure
79(3)
Inverse Square Law and Light
82(1)
Color
82(1)
Color Vision
82(1)
Color Temperature
83(1)
Color Rendering Index
84(1)
Ambient Light
85(1)
Image Capture
85(10)
Camera and Focus
85(4)
Video Signals
89(3)
Digital Signals
92(3)
Producing an Image
95(7)
Display and Projection Technology
95(2)
Flat-Panel Display Technologies
97(1)
Positioning a Display Within a Room
98(2)
Aspect Ratio
100(2)
The Projected Image
102(16)
Projector Optics
102(2)
Video Projection Technologies
104(2)
Front Projection and Rear Projection
106(1)
Screens
106(2)
Perceived Quality
108(1)
Viewer Placement
109(3)
Throw Distance
112(2)
Keystone Error and Correction
114(1)
Digital Display Alignment
114(2)
Projection System Brightness
116(1)
Brightness and Contrast Adjustments
117(1)
Chapter Review
118(5)
Review Questions
118(3)
Answers
121(2)
Chapter 6 Networks
123(20)
Types of Networks
123(1)
Network Topology
124(2)
Star Topology
124(1)
Bus Topology
125(1)
Ring Topology
125(1)
Mesh Topology
125(1)
Ethernet
126(3)
Ethernet Connections
127(1)
Fiber-Optic Connections
128(1)
Wireless Connections
128(1)
The OSI Reference Model
129(3)
The TCP/IP Networking Model
132(1)
Network Interface Cards and MAC Addresses
132(1)
Internet Protocol Addressing
133(2)
IPv4
133(1)
IPv6
133(1)
Subnet Masks
134(1)
Static IP Addressing
134(1)
Dynamic IP Addressing
135(1)
The Domain Name System
135(1)
Network Switches and Routers
136(1)
Network Switches
136(1)
Routers
136(1)
Gateways
137(1)
Bridges
137(1)
Network Security
137(2)
Network Access Control
137(1)
Firewalls
138(1)
Navigating Firewalls
139(1)
Chapter Review
139(4)
Review Questions
139(3)
Answers
142(1)
Chapter 7 Signal-Management Systems
143(16)
Wire and Cable
143(4)
Conductors
144(1)
Insulation
145(1)
Shields
145(1)
Jackets
146(1)
Cable Types
147(1)
Coax Cable
147(1)
Twisted-Pair Cable
147(1)
Fiber-Optic Cable
147(1)
Connectors
148(3)
Signal Integrity
151(1)
Distance Limits
151(1)
Switchers
152(1)
Switcher Ins and Outs
152(1)
Switcher Types
153(1)
Distribution Amplifiers
153(1)
Rack-Building Considerations
154(1)
Chapter Review
155(4)
Review Questions
155(2)
Answers
157(2)
Chapter 8 Control Systems
159(10)
Control System Functions
159(1)
Control System Components and Interfaces
160(1)
Control Signals
161(1)
Types of Control Systems
162(3)
Contact-Closure Control
162(1)
Variable-Voltage Control
162(1)
Infrared (IR) Control
162(1)
Serial Digital Control
163(1)
Radio-Frequency (RF) Control
164(1)
Networked Control Systems
165(1)
Chapter Review
165(4)
Review Questions
165(2)
Answers
167(2)
Chapter 9 Electrical Systems
169(12)
Electrical Basics
169(6)
Potential Difference and Current
169(2)
Resistance and Impedance
171(1)
Power
171(1)
Ohm's Law
172(1)
Electrical Circuits
173(1)
Safety Grounding (Earthing)
174(1)
Isolated Grounding
175(1)
Electrical Power and Distribution
175(1)
Technical Power
175(1)
Electrical Safety
176(1)
Fixed Installations
176(1)
Temporary Installations
177(1)
General Precautions
177(1)
Chapter Review
177(4)
Review Questions
178(1)
Answers
179(2)
Chapter 10 Wireless Radio Systems
181(10)
Radio, Wireless, and RF
181(1)
Transmitting and Receiving Radio Waves
182(1)
Transmission Paths
182(1)
Allocation of Radio Frequencies
182(1)
Antennas
183(2)
Antenna Orientation
183(1)
Parabolic Antennas
184(1)
Vertical Antennas
184(1)
Diversity Systems
185(1)
Chapter Review
186(5)
Review Questions
186(1)
Answers
187(4)
Part III Creating AV Solutions
Chapter 11 Gathering Customer Information
191(32)
Communicating with Clients
191(8)
Obtaining Client Contact Information
192(1)
Face-to-Face Communication
192(4)
Speaking on the Phone
196(1)
Business Writing
197(2)
Obtaining Information About Client Needs
199(15)
Conducting Initial Meetings with the Client and End Users
200(1)
Conducting a Needs Analysis
201(9)
Benchmarking
210(4)
Obtaining Drawings of the Customer Space
214(2)
Obtaining Information About Constraints
216(2)
Chapter Review
218(5)
Review Questions
218(2)
Answers
220(3)
Chapter 12 Conducting a Site Survey
223(32)
Health and Safety Requirements at a Work Site
223(2)
Safety Regulations
224(1)
Safety Equipment
225(1)
Gathering General Site Information
225(3)
Interpreting Site Layout Drawings
228(19)
Drawing Views
229(4)
Title Blocks and Drawing Schedules
233(5)
Drawing Dates
238(1)
Drawing Scales
239(2)
Common Architectural Drawing Abbreviations
241(1)
Architectural Drawing Symbols
242(5)
Converting Measurements
247(1)
Calculating Area and Volume
248(1)
Chapter Review
249(6)
Review Questions
250(3)
Answers
253(2)
Chapter 13 Evaluating a Site Environment
255(24)
Identifying the Needs of the Space
256(7)
Types of Spaces
256(2)
General Room Features and Characteristics
258(2)
The Technical Functions of a Space
260(2)
Functions of Associated Spaces
262(1)
Assessing the Environment of the Space
263(9)
Assessing the Acoustic Environment
263(2)
Assessing the Visual Environment
265(6)
Assessing Room Lighting
271(1)
Assessing Services
272(2)
Assessing Electric Power Availability
272(1)
Assessing Data System Capabilities
273(1)
Identifying Cable Access Locations
273(1)
Assessing HVAC Components
273(1)
Chapter Review
274(5)
Review Questions
274(2)
Answers
276(3)
Chapter 14 Recommending Changes to the Site Environment
279(14)
Addressing Environment Issues in the Space
280(7)
Acoustic Issues
280(2)
Sightline Issues
282(4)
Ambient and Artificial Lighting Issues
286(1)
Furniture and Room Finish Issues
286(1)
Addressing Building Environment Issues
287(3)
Building Services Issues
287(1)
Building Structure and Substructure Issues
287(1)
Building Regulation Issues
288(2)
Chapter Review
290(3)
Review Questions
290(1)
Answers
291(2)
Chapter 15 Developing an AV Project Scope
293(20)
Compiling Information for the Functional AV System Scope
294(7)
Needs Determine Applications
295(1)
Form Follows Function
296(1)
Gathering Information About Facilities
296(3)
Conducting Project Planning and Coordination Meetings
299(2)
Documenting the Functional AV Scope with the Concept Design/Program Report
301(5)
Objectives of the Concept Design/Program Report
301(1)
Contents of the Report
301(5)
Presenting the Report to the Client
306(3)
Distributing the Report
306(2)
Preparing for the Client Presentation
308(1)
Conducting the Client Presentation
308(1)
Report Approval and Next Steps
309(1)
Chapter Review
310(3)
Review Questions
310(1)
Answers
311(2)
Chapter 16 Designing AV Solutions
313(54)
Designing the Display System
314(10)
Determining the Display System's Purpose
315(1)
Identifying the Display Devices
316(1)
Identifying Monitoring, Feed, and Recording Requirements
317(3)
Identifying the Display Signal Sources
320(2)
Identifying Switching and Distribution Components
322(1)
Addressing Video Signal Issues
323(1)
Adding Processing and Conversion
323(1)
Designing the Audio System
324(20)
Identifying the Audio System's Purpose
325(1)
Addressing the Three Parameters for an Audio System
326(4)
Identifying the Audio Sources
330(1)
Identifying the Audio Destinations
331(2)
Meeting Mixing and Amplification Requirements
333(1)
Adding Processing and Conversion
333(3)
Considering Power Amplifiers and Loudspeaker Wiring
336(6)
Calculating Power Required at the Loudspeaker
342(2)
Designing Control Systems
344(2)
Defining the Control System
345(1)
Integrating with IT Networks
346(5)
Network Considerations for AV Systems
346(3)
Planning for Networked AV Systems
349(1)
Assessing Network Readiness for AV Systems
350(1)
Providing System Design Documentation
351(8)
System Drawings
352(6)
Bill of Materials
358(1)
Other Design Considerations
359(1)
Future Provisions
359(1)
Value Engineering
359(1)
Design and Measurement Tools
360(1)
Chapter Review
360(7)
Review Questions
360(3)
Answers
363(4)
Part IV Implementing AV Solutions
Chapter 17 Integrating AV Solutions
367(48)
Installing AV Equipment and Systems
368(26)
Preparing for the Installation
368(1)
Job Site Safety Concerns
369(1)
Cable Termination
369(6)
Rack Building
375(7)
Cable Handling and Pulling
382(6)
Mounting AV Components
388(6)
Setting Up and Configuring AV Control Systems
394(5)
Termination for Control Systems
395(1)
Assembling the Control System
396(1)
Using Control System Software
397(1)
Testing and Installing the Control System
398(1)
Final Control System Testing
398(1)
Configuring Networked AV Systems
399(3)
Subnetting
399(1)
VLANs
400(1)
VPNs
401(1)
IP Addressing
401(1)
Producing AV Events
402(7)
Preparing for the Event
402(1)
Loading and Unloading a Truck
403(1)
Setting Up Equipment
404(5)
Supporting AV Systems
409(1)
Chapter Review
409(6)
Review Questions
409(4)
Answers
413(2)
Chapter 18 Operating AV Solutions
415(14)
Verifying That AV Equipment Is Operating Properly
416(3)
Audio Visual Systems Performance Verification
416(1)
The AV Systems Performance Verification Process
417(1)
Checking Signal Flow
418(1)
Providing Support, Training, and Documentation
419(4)
Briefing the Client on AV System Operation
419(1)
Training Users and Support Staff
419(1)
Documenting How to Operate the AV System
420(1)
Documenting the AV Systems Themselves
421(2)
Documenting Preventive Maintenance
423(1)
Striking from an Event
424(1)
Chapter Review
425(4)
Review Questions
425(2)
Answers
427(2)
Chapter 19 Managing an AV Project
429(16)
Managing Project Activities and Resources
430(4)
Creating a Work Breakdown Structure
430(1)
Creating a Logic Network for Coordinating Resources
430(2)
Managing the Project Budget
432(2)
Monitoring Work at the Client Site
434(1)
Coordinating Project Activities
434(4)
Holding a Project Kickoff Meeting
435(1)
Attending Project Status Meetings
436(1)
Creating Project Schedules
436(1)
Coordinating AV Work with Other Trades
437(1)
Providing Project Documentation
438(3)
Information-Related Documents
439(1)
Change Documentation
439(2)
Chapter Review
441(4)
Review Questions
441(1)
Answers
442(3)
Part V Servicing AV Solutions
Chapter 20 Maintaining AV Operations
445(12)
Working with Vendors, Suppliers, and Customers
446(1)
Managing Levels of Stock and Materials
446(3)
Ensuring the Security of Equipment and Supplies
449(2)
Hiring Security Guards
449(1)
Deterring Theft
449(1)
Keeping Up-to-Date Equipment Records
450(1)
Maintaining the Professional Skills and Knowledge of Your Staff
451(1)
Resources for AV Staff
451(1)
Training
452(1)
Monitoring Client Sites
452(1)
Conducting Administrative Work
453(1)
Chapter Review
454(3)
Review Questions
454(2)
Answers
456(1)
Chapter 21 Conducting Maintenance Activities
457(8)
Maintaining AV Systems and Components
458(3)
Maintenance Warranties and Agreements
458(1)
Performing AV System Maintenance
459(2)
AV System Testing Equipment
461(1)
Documenting Maintenance Activities
462(1)
Chapter Review
463(2)
Review Questions
463(1)
Answers
464(1)
Chapter 22 Troubleshooting and Repairing AV Solutions
465(24)
Preparing to Troubleshoot
466(1)
An Overview of the Troubleshooting Process
467(2)
Recognizing Symptoms and Elaborating on Them
467(1)
Selecting a Strategy
468(1)
A Troubleshooting Scenario
469(1)
An Overview of the Repair and Restoration Process
470(1)
Addressing Common AV System Problems
471(11)
AV Problems and Solutions
471(10)
Basic Network Troubleshooting Tools
481(1)
Maintenance and Repair Records
482(1)
Billing for Repair Activities
483(1)
Chapter Review
483(6)
Review Questions
483(2)
Answers
485(4)
Part VI Appendixes
Appendix A Future Trends in AV
489(6)
It's a Brave New World
489(1)
Even Higher Resolution
490(1)
Next-Generation Projection
490(1)
The Humble LED and Flexible Screens
490(1)
Wireless Connectivity
491(1)
AI and Machine Learning
492(1)
Sound That's All Around
492(1)
AV Over IT Networks
493(1)
Looking Ahead
493(2)
Appendix B AVIXA Standards
495(4)
Published Standards, Recommended Practices, and Technical Reports
496(1)
Standards in Development
497(2)
Appendix C AV Math
499(10)
Using the Proper Order of Operations
499(1)
Steps to Solving Word Problems
499(1)
Step 1 Understand the Problem
500(1)
Step 2 Create a Plan
500(1)
Step 3 Execute Your Plan
501(1)
Step 4 Check Your Answer
502(1)
Rounding
502(1)
AV Math Formulas
503(6)
Appendix D About the Online Content
509(4)
System Requirements
509(1)
Your Total Seminars Training Hub Account
509(1)
Privacy Notice
509(1)
Single User License Terms and Conditions
509(2)
TotalTester Online
511(1)
Technical Support
511(2)
Glossary 513(42)
Index 555
InfoComm International is the trade association representing the professional audiovisual and information communications industries worldwide. From offices around the world, InfoComm serves its members and the industry through: Education, including technical and business courses, in the classroom and online, resources, such as AV standards, thought pieces and market research, and through events, including local roundtables and international trade shows. Established in 1939, InfoComm has more than 5,000 members, including manufacturers, systems integrators, dealers and distributors, independent consultants, programmers, rental and staging companies, end-users and multimedia professionals from more than 80 countries.