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E-raamat: Custodians of the Internet: Platforms, Content Moderation, and the Hidden Decisions That Shape Social Media

3.87/5 (331 hinnangut Goodreads-ist)
  • Formaat: PDF+DRM
  • Ilmumisaeg: 26-Jun-2018
  • Kirjastus: Yale University Press
  • Keel: eng
  • ISBN-13: 9780300235029
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Custodians of the Internet: Platforms, Content Moderation, and the Hidden Decisions That Shape Social MediaSuurem pilt
  • Formaat: PDF+DRM
  • Ilmumisaeg: 26-Jun-2018
  • Kirjastus: Yale University Press
  • Keel: eng
  • ISBN-13: 9780300235029
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A revealing and gripping investigation into how social media platforms police what we post online—and the large societal impact of these decisions


A revealing and gripping investigation into how social media platforms police what we post online—and the large societal impact of these decisions

Most users want their Twitter feed, Facebook page, and YouTube comments to be free of harassment and porn. Whether faced with “fake news” or livestreamed violence, “content moderators”—who censor or promote user-posted content—have never been more important. This is especially true when the tools that social media platforms use to curb trolling, ban hate speech, and censor pornography can also silence the speech you need to hear.
 
In this revealing and nuanced exploration, award-winning sociologist and cultural observer Tarleton Gillespie provides an overview of current social media practices and explains the underlying rationales for how, when, and why these policies are enforced. In doing so, Gillespie highlights that content moderation receives too little public scrutiny even as it is shapes social norms and creates consequences for public discourse, cultural production, and the fabric of society. Based on interviews with content moderators, creators, and consumers, this accessible, timely book is a must-read for anyone who’s ever clicked “like” or “retweet.”

Arvustused

[ An] attentive analysis Corinna Canali, Tecnoscienza

Gillespies book is an important work in the documentation and analysis of content moderation and it will contribute significantly to shaping the landscape of future research in this domain Joseph Seering, Convergence

Finalist for the 2019 PROSE awards, Media and Cultural Studies category

"In this lively and entertaining book, Tarleton Gillespie shows us how social media regulate our speech in many different ways, some overt and some hidden. He explains why content moderation is not a peripheral function of social media, but central to their very existence."Jack Balkin, Yale Law School

Online platforms are defining our technological landscape, shaping our lives online and off. Custodians of the Internet is the exquisitely-drawn map that shows us how they do it.Jonathan Zittrain, author of The Future of the Internet and How to Stop It





In this timely and important book, Gillespie deftly reveals the factors that shape social media platforms, and thus our world. Clear-eyed and incisive, a must-read for anyone interested in the influence of platforms, the forces that structure this influence, and crucially how to move forward.Zeynep Tufekci, contributing opinion writer for The New York Times and author of Twitter and Tear Gas

"Truly stellar. Gillespies analysis deftly contextualizes moderation policies on social media platforms, and illuminates how the platforms' underlying values are baked into these policies. The result is essential reading."Whitney M. Phillips, author of This Is Why We Can't Have Nice Things: Mapping the Relationship Between Online Trolling and Mainstream Culture

No one knows how digital platforms are shaping our lives better than Tarleton Gillespie. This book is an essential guide to the social and technical processes that animate our new media and to the principles by which we might put them to more democratic ends.Fred Turner, author of The Democratic Surround: Multimedia and American Liberalism from World War II to the Psychedelic Sixties

Chapter 1 All Platforms Moderate
1(23)
Chapter 2 The Myth of the Neutral Platform
24(21)
Chapter 3 Community Guidelines, or the Sound of No
45(29)
Chapter 4 Three Imperfect Solutions to the Problem of Scale
74(37)
Chapter 5 The Human Labor of Moderation
111(30)
Chapter 6 Facebook, Breastfeeding, and Living in Suspension
141(32)
Chapter 7 To Remove or to Filter
173(24)
Chapter 8 What Platforms Are, and What They Should Be
197(18)
Notes 215(38)
Bibliography 253(22)
Acknowledgments 275(4)
Index 279
Tarleton Gillespie is a principal researcher at Microsoft Research New England and an affiliated associate professor at Cornell University. He cofounded the blog Culture Digitally.
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