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E-raamat: Designing for Older Adults: Principles and Creative Human Factors Approaches, Third Edition

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, (Florida State University, Tallahassee, USA), (Khan Professor of Applied Health Sciences, University of Illinois Urbana-Champaign), (University of Miami, Coral Gables, Florida, USA)
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Winner of the 2019 Richard M. Kalish Innovative Publication Book Award 2019 Gerontological Society of America

This new edition provides easily accessible and usable guidelines for practitioners in the design community for older adults. It includes an updated overview of the demographic characteristics of older adult populations and the scientific knowledge base of the aging process relevant to design. New chapters include Existing and Emerging Technologies, Work and Volunteering, Social Engagement, and Leisure Activities. Also included is basic information on user-centered design and specific recommendations for conducting research with older adults.

Features











Focuses on design for diverse groups of older adults Introduces the latest scientific advances, but is easily accessible to practitioners and students Offers an emphasis on existing and emerging technologies within everyday contexts and activities Includes many examples of everyday activities and contexts, as well as new chapters Presents a new conceptual model linking design principles across a broad range of topics
Preface to the Third Edition xv
Authors xvii
Section I: The fundamentals of aging and technology
Chapter 1 Introduction and conceptual framework
3(12)
1.1 Rationale for the 3rd edition
3(2)
1.2 Demographics
5(1)
1.3 The changing face of aging
6(3)
1.3.1 Racial/ethnic diversity
7(1)
1.3.2 Education and health status
7(2)
1.3.3 Living arrangements and family structures
9(1)
1.4 How do we define "older adult"
9(1)
1.5 Designing for older adults: Why this topic continues to be important
10(1)
1.6 Organization of the book
11(3)
1.7 Recommended readings
14(1)
Chapter 2 Characteristics of older adults
15(18)
2.1 Psychographics
15(1)
2.2 Sensation & perception
16(2)
2.2.1 Vision
17(1)
2.2.2 Hearing
18(2)
2.2.3 Haptics and kinesthetics
19(1)
2.2.4 Taste and smell
20(1)
2.3 Cognition
20(8)
2.3.1 Processing speed
22(1)
2.3.2 Attention
23(1)
2.3.3 Working memory
24(1)
2.3.4 Semantic memory
25(1)
2.3.5 Prospective memory
25(1)
2.3.6 Procedural memory
26(1)
2.3.7 Spatial cognition
26(1)
2.3.8 Language comprehension
27(1)
2.3.9 Executive functioning
27(1)
2.4 Anthropometry & movement control
28(2)
2.4.1 Anthropometry
28(1)
2.4.2 Movement control
28(1)
2.4.3 Strength
29(1)
2.5 Summary
30(1)
2.6 Recommended readings and links
31(2)
2.6.1 Readings
31(1)
2.6.2 Links
31(2)
Chapter 3 Individual differences
33(16)
3.1 Dispelling the myth: Older adults are not all alike
33(3)
3.2 Sources of individual differences
36(10)
3.2.1 Age
36(1)
3.2.2 Gender
37(1)
3.2.3 Culture and ethnicity
37(1)
3.2.4 Socio-economic status
38(1)
3.2.5 Work and employment
39(1)
3.2.6 Literacy
39(3)
3.2.7 Health status
42(2)
3.2.8 Functional status
44(1)
3.2.9 Family structures
44(1)
3.2.10 Sexual orientation and gender identity
45(1)
3.3 Aging into vs. aging with a disability
46(1)
3.4 Why accommodating individual differences is important to design
46(1)
3.5 Recommended readings and links
47(2)
Chapter 4 Existing and emerging technology
49(14)
4.1 Older adults as technology consumers
50(5)
4.1.1 Technology use patterns
50(1)
4.1.2 Attitudes towards technology
51(1)
4.1.3 Models of technology use and adoption
52(2)
4.1.4 Motivation
54(1)
4.1.5 Technology generations
55(1)
4.2 Variability
55(1)
4.2.1 Age, socioeconomic status, and location
56(1)
4.3 Existing and emerging technologies
56(4)
4.3.1 Emerging technologies: Incrementally vs. radically new
58(1)
4.3.2 The implications of continual change
59(1)
4.4 Summary
60(1)
4.5 Recommended readings
60(3)
Section II: The fundamentals of design
Chapter 5 Basic principles of design
63(24)
5.1 Design philosophies
63(2)
5.1.1 User-centered design
63(2)
5.1.2 Accessible, inclusive, and universal design
65(1)
5.1.3 Modular/personalized/customized
65(1)
5.2 Defining users and needs
65(5)
5.2.1 Design research
69(1)
5.3 Development
70(4)
5.3.1 Concept generation
70(2)
5.3.2 Prototyping
72(1)
5.3.3 Standards and heuristics
72(2)
5.3.4 Iterative design
74(1)
5.4 Methods and tools
74(8)
5.4.1 Interviews
75(1)
5.4.2 Observations
76(1)
5.4.3 Task analysis
77(1)
5.4.4 Heuristic analysis
78(1)
5.4.5 Cognitive walkthrough
78(1)
5.4.6 User studies
78(4)
5.5 Implementation and dissemination
82(1)
5.5.1 Initial deployment
82(1)
5.5.2 Long-term use
82(1)
5.6 Guidelines for the design process
83(1)
5.7 Recommended readings and links
84(3)
5.7.1 Readings
84(1)
5.7.2 Links
84(3)
Chapter 6 Involving older adults in design research
87(18)
6.1 Considerations when conducting research with older adults
88(1)
6.2 Sampling issues
89(4)
6.2.1 Representative samples
89(2)
6.2.2 Sample size
91(1)
6.2.3 Inclusion/exclusion criteria
91(2)
6.3 Participant recruitment and retention
93(4)
6.3.1 Recruitment
93(3)
6.3.2 Retention
96(1)
6.4 Issues to consider when developing a research protocol
97(4)
6.4.1 General issues in protocol development
97(7)
6.4.1.1 Study content
97(1)
6.4.1.2 Dosage and duration
98(1)
6.4.1.3 Delivery modality and study setting
98(1)
6.4.1.4 Pilot testing and standardization
99(1)
6.4.1.5 Staffing issues
100(1)
6.4.1.6 Protection of human subjects
101(1)
6.5 Measurement
101(2)
6.6 Guidelines for including older adults in design research
103(1)
6.7 Recommended readings and links
104(1)
6.7.1 Readings
104(1)
6.7.2 Links
104(1)
Chapter 7 Interface design and the user experience
105(20)
7.1 Broad considerations in the design of interfaces
106(8)
7.1.1 Navigating interfaces
106(2)
7.1.2 Breadth vs. depth for organizing pathways
108(1)
7.1.3 Minimizing steps
109(2)
7.1.4 Consistency and compatibility
111(2)
7.1.5 Error avoidance and recovery
113(1)
7.2 Aesthetics and the user experience
114(1)
7.3 Elements of interfaces: Issues to consider
115(8)
7.3.1 Selecting input elements
115(2)
7.3.2 Selecting output elements
117(5)
7.3.3 Selecting control elements
122(1)
7.4 Guidelines
123(1)
7.5 Recommended readings
124(1)
Chapter 8 Instructional design
125(20)
8.1 Need for instruction
126(4)
8.1.1 Myths about older adults' learning interests and abilities
126(2)
8.1.2 A systems approach to training
128(2)
8.2 Principles of instruction
130(2)
8.3 Specific considerations for the design of instructions
132(6)
8.3.1 Cognitive considerations
132(1)
8.3.2 Learning tasks
133(1)
8.3.3 Pacing
134(1)
8.3.4 Organization of training materials
135(1)
8.3.5 Temporal spacing
136(1)
8.3.6 Adaptive training
137(1)
8.3.7 Feedback
137(1)
8.4 Performance assessment
138(1)
8.5 General guidelines and recommendations
139(2)
8.6 Recommended readings and links
141(4)
8.6.1 Readings
141(1)
8.6.2 Links
141(4)
Section III: Application areas
Chapter 9 Transportation
145(18)
9.1 Driving
146(10)
9.1.1 Older driver statistics
146(3)
9.1.2 Challenges for older drivers
149(1)
9.1.2.1 Left turn maneuvers
149(1)
9.1.2.2 Wrong-way driving
149(1)
9.1.2.3 Night driving
150(1)
9.1.3 Solutions
150(6)
9.1.3.1 Changing the roadway
150(3)
9.1.3.2 Changing the vehicle
153(1)
9.1.3.3 Changing the person
154(2)
9.2 Personal mobility
156(2)
9.2.1 Statistics
156(1)
9.2.2 Challenges
156(1)
9.2.3 Solutions
157(1)
9.3 Negotiating public transportation environments
158(3)
9.3.1 Challenges
158(1)
9.3.2 Solutions
159(7)
9.3.2.1 Wayfinding
159(1)
9.3.2.2 Fatigue
160(1)
9.3.2.3 Difficulty using airport technology and equipment
160(1)
9.3.2.4 Challenges using airport amenities
161(1)
9.4 Conclusions
161(1)
9.5 Recommended readings
162(1)
Chapter 10 Healthcare technologies
163(22)
10.1 Unique challenges within healthcare
165(1)
10.1.1 Stress
166(2)
10.1.2 Just-in-time learning
166(1)
10.1.3 Technology support requirements
166(1)
10.1.4 Care coordination
167(1)
10.1.5 Privacy concerns
167(1)
10.1.6 Multiple user groups
167(1)
10.1.7 Healthcare technologies
168(1)
10.2 Healthcare devices
168(6)
10.2.1 Challenges: Access, attitudes, and usability
169(2)
10.2.2 Potential design solutions
171(1)
10.2.3 Product maintenance
172(1)
10.2.4 Hazard awareness and warnings
173(1)
10.2.4.1 Hazard awareness
173(1)
10.2.4.2 Hazard warnings
174(1)
10.3 Health apps, websites, and wearables
174(4)
10.3.1 Challenges with healthcare apps, websites, and wearables
175(2)
10.3.2 Solutions for healthcare apps, websites, and wearables
177(1)
10.4 Patient portals
178(3)
10.4.1 Challenges with patient portals
179(1)
10.4.2 Solutions to patient portals
180(1)
10.5 Telehealth systems
181(2)
10.5.1 Challenges with telehealth systems
181(1)
10.5.2 Solutions to telehealth systems
182(1)
10.6 Conclusions
183(1)
10.7 Recommended readings
184(1)
Chapter 11 Living environments
185(14)
11.1 Aging in place
185(1)
11.2 Living arrangements
186(3)
11.2.1 Independent living
186(2)
11.2.2 Assisted living communities
188(1)
11.2.3 Skilled nursing residences
188(1)
11.2.4 Combinations
189(1)
11.3 Challenges of aging in place
189(3)
11.3.1 Caring for oneself
189(1)
11.3.2 Caring for others
190(1)
11.3.3 Caring for the home
191(1)
11.4 Solutions to aging in place challenges
192(4)
11.4.1 Person solutions
193(1)
11.4.2 Environmental design solutions
193(1)
11.4.3 Technology design solutions
194(2)
11.5 Summary
196(1)
11.6 Recommended readings and links
196(3)
11.6.1 Readings
196(1)
11.6.2 Links
197(2)
Chapter 12 Work and volunteer activities
199(14)
12.1 Changes in workers and jobs: An overview
199(1)
12.2 Demographics of older workers
200(2)
12.3 Myths and attitudes towards older workers
202(1)
12.4 Workplace trends
203(4)
12.4.1 Emphasis on knowledge work
203(2)
12.4.2 Teamwork
205(1)
12.4.3 Changes in organizational structures
205(1)
12.4.4 Telework
205(1)
12.4.5 Increased emphasis on the workers for training
206(1)
12.4.6 Changes in work-life balance and caregiving
207(1)
12.5 Work challenges for older adults
207(1)
12.6 The person
208(1)
12.6.1 Improving P-E fit
208(1)
12.7 Tools and the environment
209(2)
12.7.1 Improving P-E fit
210(1)
12.8 Job and task redesign
211(1)
12.9 Summary
212(1)
12.10 Recommended readings
212(1)
Chapter 13 Communication and social engagement
213(16)
13.1 Social engagement and communication challenges
214(4)
13.1.1 Social engagement challenges for older adults
214(1)
13.1.2 Communication challenges for older adults
215(3)
13.2 Community solutions
218(3)
13.2.1 Age-friendly cities and communities
218(2)
13.2.2 Age-friendly learning opportunities
220(1)
13.3 Technology solutions
221(3)
13.3.1 The potential of technology in aiding social engagement and communication
221(1)
13.3.2 Assistive technologies
222(2)
13.4 Training solutions
224(2)
13.4.1 Older adults
224(1)
13.4.2 Tips for people who interact with older adults
225(1)
13.5 Summary
226(1)
13.6 Recommended readings and links
226(3)
13.6.1 Readings
226(1)
13.6.2 Links
227(2)
Chapter 14 Leisure activities
229(18)
14.1 What older people do for fun and relaxation
229(1)
14.2 Media entertainment
230(10)
14.2.1 Home movies & TV
231(2)
14.2.1.1 Challenges
231(2)
14.2.1.2 Solutions
233(1)
14.2.2 Video games
233(5)
14.2.2.1 Challenges
235(2)
14.2.2.2 Solutions
237(1)
14.2.3 Books
238(2)
14.2.3.1 Challenges
239(1)
14.2.3.2 Solutions
240(1)
14.3 Sports, exercise, and outdoor activity
240(2)
14.3.1 The value of physical exercise and being outside
240(1)
14.3.2 Design to enhance involvement
241(7)
14.3.2.1 Challenges
241(1)
14.3.2.2 Solutions
241(1)
14.4 Community participation and other hobbies
242(1)
14.5 Conclusions
242(1)
14.6 Recommended readings
243(4)
Section IV: Conclusions
Chapter 15 Design challenges for the future
247(12)
15.1 Technology trends
248(4)
15.1.1 Miniaturization of products
249(1)
15.1.2 Inter-product communication
250(1)
15.1.3 Robotics
250(1)
15.1.4 Semi-automated and automated transportation
251(1)
15.1.5 Security and privacy
251(1)
15.2 People trends
252(2)
15.2.1 Cohort differences in abilities
252(1)
15.2.2 More centenarians
253(1)
15.2.3 Family structures
253(1)
15.2.4 Diversity
254(1)
15.3 Environmental and lifestyle trends
254(2)
15.3.1 Homes
255(1)
15.3.2 Work and commerce buildings
256(1)
15.4 The role of user needs and desires
256(1)
15.5 Summary: The persistence of good design
257(2)
Bibliography 259(12)
Index 271
Sara J. Czaja, Walter R. Boot, Neil Charness, Wendy A. Rogers
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