| Preface |
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Alexei Pavlichev, North Carolina State University, USA |
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G. David Garson, North Carolina State University, USA |
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| Section I: Introduction |
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Chapter I. The Promise of Digital Government |
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2 | (14) |
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G. David Garson, North Carolina State University, USA |
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Chapter II. A Brief History of the Emergence of Digital Government in the United States |
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16 | (18) |
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Harold C. Relyea, Library of Congress, USA |
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Henry B. Hogue, Library of Congress, USA |
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Chapter III. The Emergence of Digital Government: International Perspectives |
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34 | (18) |
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Laura Forlano, Columbia University, USA |
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| Section II: The New Face of Government |
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Chapter IV. Portals and Policy: Implications of Electronic Access to U.S. Federal Government Information and Services |
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52 | (11) |
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Patricia Diamond Fletcher, UMBO, USA |
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Chapter V. Government Web Portals: Management Issues and the Approaches of Five States |
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63 | (15) |
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Joshua M. Framel, American University, USA |
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David H. Coursey, Florida State University, USA |
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Chapter VI. The Organizational Culture of Digital Government: Technology, Accountability & Shared Governance |
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78 | (19) |
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Barbara Allen, University of Ottawa, Canada |
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Luc Juillet, University of Ottawa, Canada |
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Mike Miles, University of Ottawa, Canada |
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Gilles Paquet, University of Ottawa, Canada |
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Jeffrey Roy, University of Ottawa, Canada |
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Kevin Wilkins, University of Ottawa, Canada |
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Chapter VII. Political Implications of Digital (e-)Government |
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97 | (19) |
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Paul M.A. Baker, Georgia Institute of Technology, USA |
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Costas Panagopoulos, New York University, USA |
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Chapter VIII. Consequences of the Cyberstate: The Political Implications of Digital Government in International Context |
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116 | (18) |
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Costas Panagopoulos, New York University, USA |
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| Section III: Issues in Digital Governance |
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Chapter IX. Digital Government and Individual Privacy |
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134 | (15) |
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Patrick R. Mullen, U. S. General Accounting Office, USA |
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Chapter X. E-Procurement: State Government Learns from the Private Sector |
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149 | (20) |
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Mark E. Krysiak, Maryland Department of General Services, USA |
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Carla Tucker, eMaryland Marketplace, USA |
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David Spitzer, eMaryland Marketplace, USA |
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Kevin Holland, eMaryland Marketplace, USA |
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Chapter XI. Issues in E-Commerce and E-Government Service Delivery |
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169 | (17) |
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Genie Stowers, San Francisco State University, USA |
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Chapter XII. Digital Government and Criminal Justice |
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186 | (14) |
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J. William Holland, Georgia Bureau of Investigation, USA |
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Chapter XIII. Digital Government: Balancing Risk and Reward through Public/Private Partnerships |
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200 | (18) |
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Carole Richardson, American University, USA |
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Chapter XIV. Ethics and Digital Government |
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218 | (18) |
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Ronald E. Anderson, University of Minnesota, USA |
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| Section IV: Preparing for Digital Government |
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Chapter XV. Data Warehousing and the Organization of Governmental Databases |
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236 | (12) |
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Franklin Maxwell Harper, National Civic League, USA |
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Chapter XVI. Digital Government and Geographic Information Systems |
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248 | (15) |
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Jon Gant, Syracuse University, USA |
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Donald S. Ijams, Tucson Police Department, USA |
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Chapter XVII. Training for Digital Government |
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263 | (13) |
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Shannon Howie Schelm, North Carolina State University, USA |
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Chapter XVIII. The E-Government Challenge for Public Administration Education |
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276 | (15) |
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Alexei Pavlichev, North Carolina State University, USA |
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| Section V: The Future of Digital Government |
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Chapter XIX. Digital Government and the Digital Divide |
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291 | (15) |
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Richard Groper, California State University, Fullerton, USA |
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Chapter XX. Digital Government and Citizen Participation in the United States |
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306 | (14) |
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Marc Holzer, Rutgers University-Campus at Newark, USA |
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Lung-Teng Hu, Rutgers University-Campus at Newark, USA |
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Seok-Hwi Song, Rutgers University-Campus at Newark, USA |
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Chapter XXI. Digital Government and Citizen Participation in International Context |
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320 | (24) |
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Karin Geiselhart, University of Canberra, Australia |
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Chapter XXH. The Future of Digital Government |
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344 | (24) |
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Christopher Corbett, University of Victoria, Canada |
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| About the Authors |
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368 | (6) |
| Index |
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374 | |
Lisainfo e-raamatute kohta