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E-raamat: Digital Services in the 21st Century: A Strategic and Business Perspective

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Telecommunication Services provides a holistic approach to understand telecommunications systems by addressing the emergence and domination of new digital services, consumer and economic dynamics, and the creation of content by service providers.

  • Includes services, underlying technologies, and internal capabilities for social network advertising
  • Covers market dynamics that determine the successes and failures of service offerings
  • Discusses the impact of smartphones (iPhone launch) on the telecommunications and mobile device industry
Foreword xi
Vinton G. Cerf
Preface xiii
Acknowledgments xv
List of Contributors
xvii
1 The Evolving Voice Services: From Circuit Switching to Voice-Over LTE/FTTH)
1(8)
1.1 Customer Need: Remote Communication
1(1)
1.2 FTTH Voice
2(1)
1.3 Voice-Over LTE (VoLTE)
2(2)
1.4 Voice-Over WiFi
4(1)
1.5 High-Definition (HD) Voice
5(1)
1.6 Over-the-Top Substitutes
5(4)
Acronyms
6(1)
Notes
6(3)
2 Internet Services: From Broadband to Ultrabroadband
9(22)
2.1 Customer Need: Connectivity and Social Inclusion
10(1)
2.2 Fixed Lines: Deploying Fiber Closer to Customer Premises: xDSL, Cable, FTTH
11(8)
2.3 Mobile: 4G LTE/LTE-Advanced
19(4)
2.4 WiFi AC (Gigabit)
23(1)
2.5 Universal Access
23(8)
Acronyms
24(3)
Notes
27(4)
3 Convergence: Bundling Fixed Line and Mobile Services
31(6)
3.1 Customer Need: One-Stop Shop
31(1)
3.2 Fixed Line and Mobile Service Bundles
31(1)
3.3 Integrated Operators
32(5)
Acronyms
35(1)
Notes
35(2)
4 Devices: Smartphones
37(14)
4.1 Customer Need: Mobility
37(1)
4.2 Vendors
38(1)
4.3 Operating System Duopoly
39(1)
4.4 Hardware Specifications
40(11)
Acronyms
46(1)
Notes
47(4)
5 The Evolving Pay TV
51(18)
Francisco Saez
Joaquin M. Lopez Munoz
5.1 Customer Need: Entertainment
51(2)
5.2 Content Wars
53(3)
5.3 Aggregation versus Diversity
56(1)
5.4 The Role of Advertising
57(1)
5.5 Technology: Satellite, Cable, and IPTV
58(1)
5.6 Pay TV Technicall Key Components
58(2)
5.7 Evolution of Interactive Pay TV Technologies
60(4)
5.8 Video Definition
64(5)
Acronyms
65(1)
Notes
66(3)
6 Enterprise: From Machine-to-Machine Connectivity Toward Internet of Things
69(34)
6.1 Customer Need: Remote Automation
70(1)
6.2 Basic Connectivity and Managed Connectivity
71(6)
6.3 Low-Power Wide Area: LTE-MTC and Alternatives
77(9)
6.4 Applications: Toward Internet of Things
86(8)
6.5 Acronyms
94(9)
Notes
95(8)
7 IT: Cloud
103(14)
Stefan Wesner
7.1 Global Trends Driving the Cloud Evolution
104(1)
7.2 Virtualization as Enabling Technology
105(1)
7.3 The Layered Cloud Model
106(5)
7.4 Advanced Cloud Models
111(2)
7.5 Future Cloud Models
113(2)
7.6 Conclusion and Summary
115(2)
Notes
115(2)
8 Emerging Markets: Mobile Money for the Unbanked
117(26)
8.1 Customer Need: Remote Payments
117(1)
8.2 Large Unbanked Population in Emerging Markets
118(11)
8.3 Very High Penetration of Mobile Based on Feature Phones
129(8)
8.4 Services: Remittances and Payments
137(6)
Acronyms
139(1)
Notes
139(4)
9 Value-Added Consumer Services
143(12)
Jesus Llamazares Alberola
9.1 Introduction
143(1)
9.2 Disruption is the New "Karma"
143(2)
9.3 Adjacent Industries Joining Multilayered Value Chain
145(1)
9.4 Telco's Role and Challenges in the New Paradigm
146(2)
9.5 But What do we Understand by VAS Today?
148(4)
9.6 So What's the Future for VAS and, Thus, for Telcos?
152(3)
Acronyms
153(1)
Notes
153(2)
10 Mobile Virtual Network Operators/Second Brands
155(8)
Jaime Bustillo
10.1 From Oligopoly to Marketplace
156(1)
10.2 MVNO Ecosystem: End Customer Facing or MVNOs
157(3)
10.3 MVNO Ecosystem: Technology Enablers, MVNE, and MVNA
160(3)
Acronyms
162(1)
Note
162(1)
11 Digital Home
163(22)
11.1 Introduction to Home Automation
163(2)
11.2 Evolution to Digital Home
165(5)
11.3 Home Automation: Control Network
170(9)
11.4 Digital Home Networks
179(6)
Acronyms
182(1)
Notes
183(2)
12 Videoconference and Telework
185(20)
12.1 Customer Need: Teletransport
185(1)
12.2 Videoconference
186(9)
12.3 Telework
195(10)
Acronyms
200(1)
Notes
201(4)
Index 205
Antonio Sánchez works in one of the largest multinational telecommunications operator (Europe and Americas), and is an Honorary Collaborator at the University of Valladolid, Spain. He earned his MSc in Telecommunications Engineering and PhD in Telecommunications from the University of Valladolid. Dr. Sánchez is an IEEE Senior Member, and editor of IEEE Communications Magazine.

Belén Carro is an Associate Professor at the University of Valladolid, Spain, as well as the Director of Communication Services and Networks research group. She earned her MSc in Telecommunications Engineering and PhD in Telecommunications from the University of Valladolid. She has been guest editor for IEEE Network, IEEE Wireless Communications, and IEEE Communications Magazine.