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E-raamat: Disruptive Leadership: Apple and the Technology of Caring Deeply--Nine Keys to Organizational Excellence and Global Impact

  • Formaat: 190 pages
  • Ilmumisaeg: 02-Jan-2018
  • Kirjastus: CRC Press
  • Keel: eng
  • ISBN-13: 9781351399357
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  • Formaat: 190 pages
  • Ilmumisaeg: 02-Jan-2018
  • Kirjastus: CRC Press
  • Keel: eng
  • ISBN-13: 9781351399357

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Disruptive leadership is a topic generating intense interest. Companies all over the world are trying to upend their industry through innovative products and services. Becoming a disruptive organization, however, is easier said than done.

Even more difficult is being a company that continually disrupts. Is it possible to discern a code for how companies can achieve this? In this highly readable and engaging book, a disruptive leadership framework is proposed in which caring deeply is placed at the center of the model. By turning care into a focal point, a triphasic model is proposed that moves from the personal sphere (individual), to the corporate arena (organizational), and then to the global stage (impact). Nine keys are identified along this path for how companies can realize organizational excellence.

While care may seem like a soft concept in the rough and tumble world of business, it is argued how it is actually an inspired manner for providing direction, structure, and know-how that leads to powerful outcomes. Apple is profiled as a leading example of leveraging what is termed the technology of caring deeply. Other companies, such as Nike, IKEA, Zappos, Starbucks are also profiled. Finally, a leadership canvas is provided to help activate the lessons shared in the book.

 

Introduction: The Technology of Caring Deeply xiii
Author xvii
Chapter 1 Disruption Takes Leadership
1(10)
The Champion from Bethlehem
2(2)
Long Live the Organization
4(1)
David: A Man of the Heart
5(1)
A New Focal Point
6(5)
SECTION I Eruption: Individual Arena
Chapter 2 Caring Deeply: The Plumb Line of Excellence
11(8)
Love for Beauty
11(1)
Passion for Simplicity
12(2)
Power of Nurture: On Being an Artist and Craftsman
14(1)
Elevating "Social" to New Heights
15(2)
Boot Camp #1: Pursuing Excellence
17(2)
Chapter 3 Clarity: Caring Deeply Has a Goal
19(8)
High-Definition Clarity
19(1)
Laying Hold of the Higher Value
20(1)
Losing 20/20 Vision
21(1)
A New Force in Restaurants: Union Square Cafe
22(1)
Wow Insight
23(1)
Enduring Success
24(1)
Boot Camp #2: Goal-Setting
25(2)
Chapter 4 Credibility: Why Should Others Follow Me in Caring?
27(12)
Be an Outlier
28(1)
Best in Class
29(1)
When Distorted Reality Becomes Actual Reality
30(1)
Different Paths to Credibility
31(1)
Democratization of Stylish Frugality: IKEA
32(2)
Leading by Modeling
34(1)
Boot Camp #3: Personal Development
35(4)
SECTION II Construction: Organizational Arena
Chapter 5 Core Team: Finding Those Who Care Deeply with Me
39(18)
Steve and Team 1.0: The Apple Team (1976)
40(2)
Steve and Team 2.0: The Macintosh Team (1984)
42(2)
Steve and Team 3.0: The iTeam (1997)
44(2)
Navy SEALs, Ryder Cup, and the Rule of 4.6
46(2)
Chasing after Running: NIKE
48(4)
Knight and His Buttfaces
52(2)
Boot Camp #4: Recruiting Talent
54(3)
Chapter 6 Culture: If You Don't Care, You Don't Belong
57(12)
Why Apple's Culture Is So Attractive
58(1)
Mesmerizing "Artifacts"
58(2)
Maniacal Mindsets: Washing Machines, Boot Times, and Color Palettes
60(2)
A Mission of Magnitude: Leave a Crater
62(1)
Shaking Up the Online Shoe Landscape: ZAPPOS
63(1)
It's Not About Shoes
64(1)
Hiring to Culture
65(1)
Going Tribal
65(1)
Delivering Happiness
66(1)
Boot Camp #5: Core Values
67(2)
Chapter 7 Creativity: Caring Leads to Crazy, Delightful Solutions
69(16)
Measuring Wonderful
69(1)
No Instructions Included
69(1)
Working Backward Is the Way to Leap Forward
70(2)
Hidden Treasures
72(2)
Empathy Overpowers Specifications
74(1)
Design Thinking Works Everywhere
75(2)
The Bookkeeper Who Created a 100-Year-Old Company: 3M
77(3)
Built for Brilliance
80(1)
Boot Camp #6: New Thinking
81(4)
SECTION III Disruption: Global Arena
Chapter 8 Commitment: Caring Executes and Overcomes All Obstacles
85(16)
Executing through Crystal Clear Goals
86(1)
Executing through Aggressive Deadlines
87(1)
Executing through Accountability
88(2)
Executing through a Strong Will
90(1)
Italy in a Cup: Starbucks
91(2)
Delivering Italy in a Cup Is No Cup of Tea
93(4)
Partner Obstacles
93(2)
Money Obstacles
95(1)
Traitors in the Camp
96(1)
Creating New Paradigms in Coffee: Second Wave and Third Place
97(2)
Boot Camp #7: Execution and Follow-through
99(2)
Chapter 9 Congruency: Staying Fiercely True to the Call of Caring
101(14)
The Art of Refusal
101(2)
Congruency Meets Blue Ocean
103(1)
Jobs' Love of Marketing
104(1)
Videos of Emotion: Balloons, Sculpted Camera Housings, and Breathing Bubbles
105(2)
The Anti-Bank Bank: ING Direct
107(1)
Fury Unleashed
107(1)
Making Savings Cool
108(1)
A Virtual Bank
109(1)
Marketing a Revolution
110(1)
Here Comes Simplicity
111(1)
Firing the Customer: Staying True to the Brand
111(1)
Congruence Wins Big
112(1)
Boot Camp #8: Staying True
113(2)
Chapter 10 Continuity: Finding the Next Carer-in-Chief
115(18)
Cook: More Than Just Talented
117(3)
Proof Is in the Pudding
120(1)
The Strategy behind Remarkable: Following Steve and Not Following Steve
121(6)
Following Steve
121(2)
Not Following Steve
123(1)
Rewarding Shareholders
124(1)
Social Issues
125(1)
Philanthropy
125(1)
Apple Watch: First New Product Launch Under Cook
126(1)
Moving the Dot
127(2)
Boot Camp #9: Developing Next-Gen Leaders
129(4)
SECTION IV Activation
Chapter 11 Canvas: Putting Caring Deeply to Work
133(18)
The Better Leadership Canvas
133(1)
Leadership Identity #1: Be on a Mission of Care
133(2)
Introspection
134(1)
Jotting It Down
135(1)
Leadership Identity #2: Be a Visionary
135(2)
Introspection
136(1)
Jotting It Down
136(1)
Leadership Identity #3: Be the Best at One Thing
137(1)
Introspection
137(1)
Jotting It Down
137(1)
Leadership Identity #4: Be a Mobilizer
138(1)
Introspection
138(1)
Jotting It Down
139(1)
Leadership Identity #5: Be a Social Architect
139(2)
Introspection
140(1)
Jotting It Down
140(1)
Leadership Identity #6: Be an Innovator
141(1)
Introspection
141(1)
Jotting It Down
141(1)
Leadership Identity #7: Be Strong and Courageous
142(2)
Introspection
143(1)
Jotting It Down
143(1)
Leadership Identity #8: Be Uncompromising
144(1)
Introspection
144(1)
Jotting It Down
145(1)
Leadership Identity #9: Be Succession-Sawy
145(2)
Introspection
146(1)
Jotting It Down
146(1)
Putting It All Together: Storyboarding
147(4)
Conclusion: Taking Nominations---Hall of Fame
149(2)
References 151(16)
Index 167
Rich Kao is a veteran leader of 30 years and lover of dynamic start-ups. He has held research and teaching positions at Kallestad Labs (Hoffman-La Roche), 3M, EQUIP, and is currently a Managing Director with Measurement Technology Laboratories in Minneapolis, MN, a high-tech company specializing in air quality monitoring. He is Founding Pastor of Five Stones Church in Vancouver, BC, a member of the Cabinet of Canadians, and is currently serving the Trudeau Administration on issues of religious freedom and human rights. He has started several humanitarian organizations using aid and leadership platforms to serve the underprivileged in Asia. He is also CEO of a new green company, Hive.City, which is a design studio specializing in converting paperboard into consumer and business products. He has his B.A. in Biology from Carleton College; his M.S. in Immunology from the University of Minnesota, and his doctorate in leadership (D.SL) from Regent University.