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E-raamat: Electronic Government: 19th IFIP WG 8.5 International Conference, EGOV 2020, Linkoping, Sweden, August 31 - September 2, 2020, Proceedings

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Electronic Government: 19th IFIP WG 8.5 International Conference, EGOV 2020, Linkoping, Sweden, August 31 - September 2, 2020, ProceedingsSuurem pilt
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This book constitutes the proceedings of the 19th IFIP WG 8.5 International Conference on Electronic Government, EGOV 2020, held in Linköping, Sweden, in August/September 2020, in conjunction with the IFIP WG 8.5 IFIP International Conference on Electronic Participation (ePart 2020) and the International Conference for E-Democracy and Open Government Conference (CeDEM 2020). The conference was held virtually due to the COVID-19 pandemic.





The 30 full papers presented were carefully reviewed and selected from 118 submissions. The papers are clustered under the following topical sections: e-government foundations; e-government services and open government; open data: social and technical aspects; AI, data analytics, and automated decision making; and smart cities.
E-Government Foundations.- Between overexploitation and
underexploitation of digital opportunities a case study with focus on
affordances and constraints.- Developing an analytical framework for
analyzing and comparing national e-government strategies.- A Pathology of
Public Sector IT Governance: How IT Governance Configuration Counteracts
Ambidexterity.- Barriers and Drivers of Digital Transformation in Public
Organizations: Results from a Survey in the Netherlands.- E-Government
Services and Open Government.- Smart Policing: A Critical Review of the
Literature.- Utilizing the investment instrument for digital transformation:
A case study of a large Swedish municipality.- Service Quality through
Government Proactivity: The Concept of Non-Interaction          .-
Automatization of Cross-Border Customs Declaration: Potential and Challenges.
A Case Study of the Estonian Customs Authority.- AI-Enabled Innovation in the
PublicSector: a Framework for Digital Governance and Resilience.- Systematic
literature review: Technical Debt Management              .- Measure what
matters. A dual outcome service quality model for government service
delivery.- Digital Inclusion Competences for Senior Citizens: the survival
basics.- Walking a mile in their shoesA citizen journey to explore public
service delivery from the citizen perspective.- The role of domain-skills in
bureaucratic service encounters.- Aligning stakeholder interests, governance
requirements and blockchain design in business and government information
sharing.- Approaches to Good Data Governance in Support of Public Sector
Transformation through Once-only.- Governance challenges of
inter-organizational digital public services provisioning: A case study on
digital invoicing services in Belgium.- Open Data: Social and Technical
Aspects.- A methodology for retrieving datasets from open government data
portals using information retrieval and question and answering techniques.-
Open Government Data from the Perspective of Information Needs - A Tentative
Conceptual Model.- Towards a Framework for Open Data Publishers: A Comparison
Study between Sweden and Belgium.- Open Government Data Systems: Learning
from a Public Utility Perspective.- Collaboration in Open Government Data
Ecosystems: Open Cross-sector Sharing and Co-development of Data and
Software.- Towards Generic Business Models of Intermediaries in Data
Collaboratives: From Gatekeeping to Data Control.- AI, Data Analytics, and
Automated Decision Making.- Generating more value from government data using
AI-An exploratory study.- Identifying risks in datasets for automated
decisionmaking.- Using Government Data and Machine Learning for Predicting
Firms Vulnerability to Economic Crisis.- Smart Cities.- Towards Data-Driven
Policymaking for the Urban Heat Transition in the Netherlands: Barriers to
the Collection and Use of Data.- Identifying Strategic Planning Patterns of
Smart Initiatives. An Empirical Research in Spanish Smart Cities.-
Demographical attributes explaining different stages of OG development in
Spanish Local Governments.- Identification of competencies and teaching
models for the governance of smart sustainable cities in the South American
context.
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