It has been reported that those who live in the Tropics find themselves on the wrong side of the digital divide and lack access to basic technological infrastructure including internet connectivity. However, a closer look at the state of digital and technology innovation in this region reveals a more fragmented picture. Against a backdrop of needing to grow businesses and seek new opportunities to unleash the potential of the Tropics, the existing tensions and opportunities that technology brings to this region, and the evolutionary change in business proposition and value chain, there is much to still be done to better understand these issues.
With a Tropical region focus, this book explores the extent to which emerging technologies impact business development at nation-specific and regional levels. It unravels the diverse factors and practices that emerge through technological innovation and its role in driving business development in the Tropics. The topics covered in the book include: diffusing innovations in the Tropics, designing digital customer touchpoints in the Tropics, synergizing operations and connectivity in the Tropics, and securing the future of Smart Tropics.
Targeted primarily at academics, business practitioners, and public policy experts operating in the product and service economies, this book provides theoretical and practical insights for anyone interested in the role that emerging technologies may play in business development in the Tropics.
With a Tropical region focus, this book explores the extent to which emerging technologies impact business development at nation-specific and regional levels. It unravels the diverse factors and practices that emerge through technological innovation and its role in driving business development in the Tropics.
Part 1: Diffusing Innovations in the Tropics
1. Emerging Technology
Adoption in Southeast Asia (SEA)s Micro, Small and Medium Enterprises
(MSMEs): A Systematic Review-Based Conceptual Framework
2. Two Sides of the
Same Coin: Impact of Emerging Technologies in the Tropical Markets: The
Transformative Agents
3. Virtual Influencers in Southeast Asia: Adoption and
Growth Asymmetry of Content Creators and Agencies and Factors That Can Guide
Business Development Part
2. Designing Digital Customer Touchpoints in the
Tropics
4. New Customer Experience Design and Engagement in the Tropics
5.
Factors Influencing the Perceived Service Quality of Customers in E-Banking:
The Case of Commercial Banks in Ethiopia
6. Live Streaming E-commerce in
Southeast Asia: A Review of Developments, Challenges and Issues Part
3.
Synergizing Operations and Connectivity in the Tropics
7. Transforming
Operations and Supply Chain Management with AI-Driven Digital Applications
8.
Transforming Health Supply Chain Management in Tanzania: Leveraging
Technology for Enhanced Efficiency and Service Delivery
9. Digital
Transformation in International Operations: Insights from Australian
Businesses in Singapore Part
4. Securing the Future of Smart Tropics
10. The
Optimal Government Expenditure on Education: An Analysis of the Tropics
11.
AI-Driven Education: Building Skills for the Future in Brunei Darussalam
12.
Optimizing Resources for Smart Tourism Development: A Sequential Explanatory
Study of Selected Smart Cities in the Philippines
13. Impact of Digital
Technology on Cybercrime: Context of Singapore with Telegram
Nurhafihz Noor is a Lecturer in Business at James Cook University, Singapore.
Tan Kim Lim is a Senior Lecturer at James Cook University Singapore.
Haejin Jang is a Learning Advisor at James Cook University, Singapore.
Jacob Wood is a Visiting Research Fellow at James Cook University, Singapore.
K. Thirumaran is an Associate Professor of Tourism and Hospitality Management at James Cook University, Singapore
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