Employee Relations 101 is an introduction to the practical side of employee relations, written especially for early-career HR professionals. This book explains why strong employee relations are good for any business and clearly describes how they can build a positive organizational culture. The book demonstrates how employee relations work in practice and advises on key issues such as managing performance, behaviour and conduct, supporting managers with dispute resolution, ensuring compliance with employment legislation and developing policies and procedures.
Learn why it's important for HR to be involved in employee relations and develop key workplace relationship skills, including communication, emotional intelligence, conflict management, resilience, integrity, decision making and coaching.
Discover key HR functions, elevate your knowledge and prepare yourself for the people profession with the SHRM HR Skills Guide series. Written for early career HR professionals, every book features key definitions, real-world examples, practical exercises, advice on further reading and scenario planning to help you be an effective HR practitioner.
Gain essential HR skills by mastering all aspects of employee relations and learn how these can be actively managed to create positive working relationships. Chapter - 00: Introduction
Chapter - 01: Introducing Employee Relations
Chapter - 02: Collective Employee Relations
Chapter - 03: Conflict at work
Chapter - 04: Managing Employee Performance
Chapter - 05: Managing Employee Conduct and Behavior
Chapter - 06: Managing Absence and Attendance
Chapter - 07: Managing Difficult Issues
Chapter - 08: Achieving Good Employee Relations
Chapter - 09: Conclusion
Kogan Page Editorial brings together the expertise of Kogan Page's in-house commissioning and editorial team in collaboration with experienced HR practitioners and subject-matter specialists. Together, they develop authoritative, practice-focused resources that combine expert insight with clear, structured guidance to support professional learning and career development.
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