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E-raamat: Enterprise Information Systems and the Digitalization of Business Functions

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"This book offers some reflections for a digital agenda in the business world. It explores this in the areas of aged care and advances the discourse in this sector, improving logistics costs through ERP alignment, continuous assurance and business compliance in enterprise information systems, investigating impact of inter-organizational factors in measuring ERP systems success, and other topics"--

Tavana presents readers with a collection of research and academic perspectives on contemporary and emerging trends in the digitalization of a wide variety of business functions by way of enterprise information systems. The selections that make up the main body of the text are devoted to mental modeling digital aged care and service management, leveraging enterprise resource planning systems to digitize business functions, improving logistics costs through ERP alignment, and many other related topics. The editor is a faculty member of La Salle University in Pennsylvania. Annotation ©2017 Ringgold, Inc., Portland, OR (protoview.com)
Preface xvi
Chapter 1 Mental Modelling Digital Aged Care and Service Management
1(19)
Margee Hume
Paul Johnston
Chapter 2 Leveraging Enterprise Resource Planning Systems to Digitize Business Functions
20(27)
Jessy Nair
D. Bhanu Sree Reddy
Chapter 3 Improving Logistics Costs Through ERP Alignment
47(19)
Joseph R. Muscatello
Diane H. Parente
Matthew Swinarski
Chapter 4 Approaches for Automating ERP Category Configuration for SMEs
66(33)
Klaus Wolfel
Chapter 5 Continuous Assurance and Business Compliance in Enterprise Information Systems
99(21)
Rui Pedro Marques
Chapter 6 Contemporary Issues in Enterprise Information Systems: A Critical Review of CSFs in ERP Implementations
120(17)
Ebru E. Saygili
Arikan Tarik Saygili
Chapter 7 Extending IMPLEMENT Framework for Enterprise Information Systems Implementation to Information System Innovation
137(41)
Aparna Raman
D. P. Goyal
Chapter 8 Investigating Impact of Inter-Organizational Factors in Measuring ERP Systems Success: Bruneian Perspectives
178(27)
Afzaal H. Seyal
Mohd Noah A. Rahman
Chapter 9 Re-Thinking the Challenges of Enterprise Architecture Implementation
205(17)
Mark Dale
Chapter 10 Developing an Effective Strategy for Organizational Business Intelligence
222(16)
Paul Hawking
Carmine Sellitto
Chapter 11 To Code or Not to Code: Obtaining Value From the Customization of Packaged Application Software
238(20)
Bryon Balint
Chapter 12 Decoding Success Factors of Innovation Culture
258(14)
Stephen Burdon
Kyeong Kang
Grant Mooney
Chapter 13 Benefits of Customer Relationship Management on Customer Satisfaction: An Empirical Study
272(22)
Nastaran Mohammadhossein
Mohammad Nazir Ahmad
Nor Hidayati Zakaria
Chapter 14 Information Technology Paraphernalia for Supply Chain Management Decisions
294(27)
Chandra Sekhar Patro
K. Madhu Kishore Raghunath
Chapter 15 Data Envelopment Analysis for Measuring and Evaluating Efficiency on IT Outsourcing Operations
321(33)
Joao Correia dos Santos
Miguel Mira da Silva
Chapter 16 Knowledge-Based Systems for Data Modelling: Review and Challenges
354(21)
Sabrina Suman
Alen Jakupovic
Mile Pavlic
Chapter 17 Six Sigma Project Teams and Rational Decision Making: A Shared Leadership Perspective
375(26)
Brian J. Galli
Kathryn Szabat
Mohamad Amin Kaviani
Chapter 18 An Exploratory Study on the Influencers of the Perceived Relevance of CIO's Activities and Skills: An Update
401(21)
Joao Varajao
Antonio Trigo
Pedro Soto-Acosta
Compilation of References 422(64)
About the Contributors 486(8)
Index 494
Madjid Tavana, La Salle University, USA.